Our Boston Customers

"We had been searching for a home for six months when we heard of Redfin through a 60 Minutes segment. We contacted them immediately and we were surprised at the attentive, expert and professional service they provided. The online tools were far superior that anything we had experienced in the market. As impressive as their online tools are, they pale when compared to their personal service. We bid on two very different markets. At every step of the way; Sean and Alex had answers to our questions and reassurances when courage faltered. Similarly, their references to domain experts along the way never disappointed us."

"We would like to thank Alex and the Redfin team for doing an A+ job on our recent single family home purchase. Having dealt with several traditional agents that left much to be desired, Alex was a complete 180 degree upgrade and a breath of fresh air. Honestly, the process went as smooth as humanly possible and left us overjoyed and wondering why we hadn't switched sooner. From the initial offer to the home inspection and all the way to the closing, Redfin made us feel comfortable and at ease. I recommend Redfin to anyone and everyone - it's a no-brainer! "

"Without Redfin, we'd still be renting. After attending open houses on our own for several months to get a sense of what we might like as first time buyers, we found a house that appealed to both of us. It was a bit out of our price range, but within a month the price dropped $25K - and somewhat serendipitously that same weekend, 60 Minutes did a piece on Redfin changing the future of real estate. We went online and researched the Redfin site, and saw that they were newly active in the Boston market. Based on the price drop and the potential of a Redfin refund, we determined that home ownership would actually be possible for us. We submitted an on-line offer via Redfin's tool, and Alex Coon was quickly in touch with us to guide us through the process. Alex's experience in the market and negotiating skills also helped us gain nearly $12,000 in improvements following the home inspection. We were very pleased - particularly given that we found the house through our own efforts."

"I had never heard about Redfin before and saw a special about your service on T.V. My wife and I were first-time homebuyers, and we weren't sure about it. But right from the beginning, Alex and his team made the process so easy. When we contacted Redfin, we heard back from you very quickly. We knew we were in good hands when Alex took the time to explain the process and proceeded to help us every step of the way. I have already told friends and family to use Redfin and I highly recommend anyone to use your service."

"Buying our third home in five years was a joy with Redfin. We did not need a typical real estate agent to show us around because we knew the area we wanted to move to very well. Our agent, Alex Coon, was more then willing to help us purchase a home in a new market for Redfin and went out of his way to explain the Redfin process to any real estate agents we had to deal with. Alex was extremely helpful during negotiations and very understanding when we had to abruptly stop negotiations for 30 days until the contract on our other home was finalized. We would recommend Alex and Redfin to our friends and family, as it was a wonderful experience for us."

"Just wanted to say what a pleasure it was working with Sean and the team from the Boston area. It was after no luck with a Realtor that we learned about Redfin, and before we knew it we were purchasing our first home with your help. You made the buying process easy to understand, and getting that reimbursement check went a long way to help with the closing costs. I have told friends throughout the northeast about Redfin, and they just hope that the company has spread to their area when it's time to purchase their first home."