Redfin Customer Testimonials
At Redfin our agents are paid on customer satisfaction, not commissions. Our goal is 100% customer satisfaction.
Over 1,500 customers have bought or sold their home with Redfin.
- 95%: percent of customers, including those whose offers failed, who would recommend Redfin to a friend.
- $3,600: the average negotiating advantage for Redfin buyers.
- $10,500: the average Redfin buyer commission refund.
- 45%: percent of Redfin buyers who are first-time home-buyers.
Customers in the Press
"It seemed kind of surreal to throw a half-million dollars into a house, but I have a lot of trust in my own judgment."
Click to read the news story
Eric and Lynn Boerner
Redfin Customers Featured in The Seattle PI
Experienced Home Buyer
Montlake Terrace, WA
Redfin Direct Savings: $8,000
"I'd definitely recommend him [Eric van Joosten]... It's a new way of doing things."
Click to read the news story
Jose Viesca
Customer Featured in The San Diego Union Tribune
Experienced Home Buyer
San Diego, CA
Redfin Direct Savings: $9,000
"Overall we saved $26,000. Now we can walk down the aisle and actually pay for people to eat."
Click to see the video
Bridgette and Lehrer Willis
Newlyweds and Stars of 60 Minutes
Experienced Home Buyers
Kirkland, WA
Redfin Direct Savings: $26,000
"We're used to researching on the Internet anyways, it's kind of a natural fit."
Click to see the video
Colleen and Scott Barneson
Redfin Customers on KRON 4, San Francisco
Experienced Home Buyer
Danville, CA
"The current real estate model seems like an all-you-can-eat buffet. ... The people who eat a lot get a deal. The people who eat very little get the short end of the stick."
Click to read the news story
David and Annette Wolf
Redfin Customers Featured in The Seattle PI
Experienced Home Buyer
Redmond, WA
Redfin Direct Savings: $16,000
"[Redfin] gave us a little extra money to actually be able to get into the house ... If you're willing to do a little work you can save a lot of money."
Click to see the video
Eric Allsopp and Melissa Lehardy
Redfin Customers on 10News, San Diego
Experienced Home Buyers
San Diego, CA
Redfin Direct Savings: $17,600
"I like that [getting paid a salary] better than someone's compensation being tied directly to their commission on the house. It put us in a better position."
Click to read the news story
Erik Gerking
Redfin Customer Featured in The Seattle Times
Experienced Home Buyer
Lake Forest Park, WA
Redfin Direct Savings: $8,000
"The site is a joy to navigate, and we'd use it even if we did not get a rebate."
Click to read his blog post"The site is a joy to navigate, and we'd use it even if we did not get a rebate."
Kevin Kelly
Founding Editor of Wired Magazine
Experienced Home Buyer
Pacifica, CA
Redfin Direct Savings: $15,000
"I just bought a house using Redfin and it rocks!"
Click to read more on Yelp
Matt Bell
Experienced Home Buyer
Washington Park Home
Seattle, WA
Redfin Direct Savings: $49,000
"They are using their $23,000 refund to remodel their new home."
Click to see the video
Nick and Debra Marassi
Redfin Customers Featured on Evening Magazine
Experienced Home Buyer
Seattle, WA
Redfin Direct Savings: $23,000
"But it didn't really matter that it was online. We just liked the business model."
Click to read the news story"It took eight minutes," said Perry Webster of Des Moines, a suburb of Seattle, who bought a new four-bedroom house through Redfin. "But it didn't really matter that it was online. We just liked the business model." He asked, "Is it really worth $10,000 to ride in a real estate agent's Lexus?"
Perry Webster
Redfin Customer Featured in The New York Times
Experienced Home Buyer
Des Moines, WA
Redfin Direct Savings: $7,000
"We ended up with a great house and money in our pockets."
Click to read more on Yelp
Prema Jacobson
Experienced Home Buyer
West Seattle Home
Seattle, WA
Redfin Direct Savings: $9,000
"If I'm going on holiday, I search the Internet for airfare, for the cheapest hotel rooms. So when searching for a house we were OK doing that, and Redfin made it easy."
Click to read the news story
Scott and Shufen Davis
Redfin Customers Featured in The Seattle Times
Experienced Home Buyer
Woodinville, WA
Redfin Direct Savings: $9,600
Our Customers
"Buying our third home in five years was a joy with Redfin."
Patricia & Michael Robin
Museum and Sales Professionals
Experienced Home Buyers
North Attleboro Home
North Attleboro, MA
Redfin Direct Savings: $8,000
"I wanted to thank Catherine and Redfin for helping me sell our townhouse in just a few weeks"
Michael and Jennifer DiOnne
Experienced Home Sellers
Reston Home
Reston, VA
Redfin Direct Savings: $7,500
