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Values

Right before we grew beyond 100 employees, Redfin folks from across the company got together to figure out what we value in one another and our company, taking a hard look at how we want to act toward one another and our customers. We try to live by these values every day and use them as a basis for hiring, firing, promotions and awards.

Any thoughts on these values or how we're doing at putting them into action? We'd love to hear from you.

Fire Wow Rally Genuine Honorable
Fire in the belly to change the game Delight the customer Everyone is a leader Everyone sweeps the floors Do the right thing
Mission-driven:
works for more than a paycheck
High-standards:
goes above and beyond to deliver the unexpected
Inspirational:
rallies the team, rallies for the team
Caring:
stops to help others; doesn't just walk by
Customer-first:
always puts the customer's interests first
Take-charge:
acts like an owner, regardless of title
Captivating:
makes it beautiful
Curious:
digs into root causes; attacks the disease not the symptom
Humble:
never says "I," admits mistakes
Transparent:
tells the truth regardless of consequences
Unstoppable:
finishes the job; 99% done is half-done
Fun:
makes people smile
Fearless:
bets big, tinkers constantly, fails fast, measures results
Balanced:
sets and respects boundaries to stay happy and healthy
Respectful:
treats everyone with respect
Resourceful:
makes more with less