Our San Francisco Bay Area Customers

"I want to thank you for your help in getting us our property. I've already recommended Redfin to several of my coworkers and friends as well as posted my positive experience with Redfin on real estate forums that I came across that questioned the level of service you get compared to a "full service broker." I've used the full spectrum of real estate services and can say that with Redfin, I received "full service" without paying "full commission." The nice rebate check we received will cover our remodeling. Thanks again!"

"Redfin is how everybody should buy their homes. We couldn't have asked for better service in buying our dream home. My friends were surprised at how much we saved by using Redfin. They will use Redfin in their next home purchase."

"Redfin's website was a great resource in helping us identify available homes that met our criteria. We were able to scan photos and research comps to help us decide how much to offer. The private tour service was great for when we weren't able to make the open houses. Redfin's staff was courteous, helpful and competent, and assisted in driving our home purchase to a successful completion. Oh, and we'd be remiss to not mention that our refund check paid for our new cabinets and granite countertop! In the past, we've purchased homes using a traditional broker, but given the fact that Redfin provides such excellent service (comparable or better than traditional brokers in most ways), we'll continue to use Redfin going forward."

"Redfin helped us save almost $13,000 on our first house! Our agent was awesome and the process of buying a home online was as smooth as can be. We purchase almost everything online, so why not buy a home online? As first time buyers we submitted our offer into a competitive multiple offer situation. Even though we weren't necessarily the highest bid, our agent won the sellers over with our story. Our dog and the seller's cat had the same name - Gus. Thanks Redfin! We are letting everyone know about you and will recommend you to anyone interested in buying a home."

"Thank you again for your help in purchasing our home. We were so pleased with the Redfin process and the support you gave was invaluable. We appreciated the long hours you were clearly putting in to the deal on our behalf! Wishing you every success in the future."

"We are first-time homebuyers who found the perfect first home and then turned to Redfin to guide us through the process of buying it. Redfin led us through every step, from the offer to the final inspection, and answered the many questions we had. Redfin provided invaluable assistance in obtaining our new home. And the money we saved through Redfin offset a big chunk of the closing costs. Thanks Redfin."

" From the moment we started working with Redfin, their agents have been responsive, concise, and really easy to work with. Jim Holt, in particular, provided us with fantastic service. Even though our interaction was remote, it felt like I had someone next to me every step of the way. Be it via email or over the telephone, Jim would always respond within the hour to questions or help us follow-up on steps during our whole home buying process. Not only did we feel like we had an attentive agent, but we also had a friend who supported us through a somewhat scary ordeal (first-time home buying is nerve-wracking!). Thank you so much Jim for all of your help and making the process clear and smooth for us! "

"We’re from the United Kingdom and had very little idea of how to buy a house in the United States. We knew what and where we wanted to buy so we had no problems using Redfin to look for suitable properties, and Redfin’s online offer service was self-explanatory. We’re particularly grateful for our Redfin agent. He was incredibly helpful, professional and responded very promptly to our issues. It also was very helpful to have the refund to offset some of our closing costs, and then also get a nice refund check later."

"Redfin helped us buy our first home in the competitive Bay Area market. Everything was handled professionally and efficiently. Obviously, we love the refund that we received, but we also loved that there were no high-pressure tactics used. In addition, our Redfin agent received rave reviews about her offer presentation and we feel that made the difference in winning the bid on our home. We support Redfin's business model and hope that people take notice of what Redfin can provide."

"A friend directed me to the Redfin site when I was in the market to buy a home. The site was simple, easy to use and perfect for Internet-savvy clients. Charmaine Villarreal was assigned as my agent and did a wonderful job of coordinating every step of the way. She had enough staff support to make sure my calls were answered and my questions taken care of. Most paperwork was sent to me via email which allowed me to handle almost the entire transaction remotely. This is the third home I have purchased and has been by far the easiest, most cost effective route I have taken. I have already recommended Redfin to my colleagues and friends and suggested they catch on to this new & improved way to buy and sell homes. Thank you Charmaine and Redfin!"

"We had a wonderful experience buying our first home with Redfin. From our first property tour to negotiation of a purchase agreement and ultimately driving the process to closing, Redfin represented our interests first, professionally and with extraordinary attentiveness. We are, without question, very happy clients and have already introduced Redfin to friends that may purchase property in the near future."

"We were very impressed with the quality and value of Redfin’s service. Our Redfin team was critical to our home purchase. Their efforts and professionalism are the reason Redfin works for all consumers."

"My husband and I found Redfin through a search on the Internet as we were looking for our first home. We're glad that we did. Our Redfin agent took care of all the details and we wound up with a refund worth nearly $14,000. There really is a better way to buy a house!"

"I just bought a house using them and saved a bundle of money; they run a top-notch operation."

"If you're already researching using the Internet and attending open houses on your own time, why pay a traditional buying agent 2-3% when all you need is support during the actual transaction? Redfin delivered exactly the value I needed but at a cost that makes sense. My Redfin agent, Max Diez, and the rest of the Redfin team was very responsive and provided great insight during the offer and escrow process, particularly when it came to the local nuances of buying property in San Francisco. I am a big fan of the way Redfin is transforming the real estate industry and look forward to using them again when I buy and sell property!"

"Redfin was exactly what we were looking for when it came to buying our first home. The Internet makes home searching accessible to everyone, and the Redfin website made it extremely easy for us to find exactly what we were looking for. As first-time buyers, we didn't have any experience with negotiation and the escrow process. That's where Redfin comes in. They did an exceptional job where it really mattered in making the entire process seamless. For doing the admittedly fun part of home buying, we received back over $13,000 as a refund which was enough to cover our closing costs. We really feel Redfin is a shift in the right direction for the industry and plan to use them again for our next house."

" Our experience with Redfin agent Susan Stalker was exceptional. Susan always returned calls and email promptly, she provided excellent advice, and was professional and courteous throughout our home buying experience. We made an offer and the seller asked for contingency removal in 12 days and close escrow in 21 days. We were able to accomplish this and closed escrow on time because of the tremendous work of our agent Susan Stalker. I recommend her and Redfin highly. "

"I bought my first house with Redfin and couldn't be happier! My agent was there to guide me every step of the way from meeting with me in person, to crafting a competitive bid against multiple offers, and making the close of escrow as smooth as possible. The Redfin refund gave me some extra buying power and really helped with closing costs, which is especially welcome with Bay Area prices! It's a great model, and I would recommend Redfin to anyone."

"I'm happy that I used Redfin. I think they provide the service where buyers need it most, namely at the time of writing and negotiating a contract. The refund really made a difference in reducing the overall cost of the transaction."

"We had been watching a house that we really liked on Redfin and were ready to make a bid. We called Redfin a few hours before we needed to submit a bid. Our Redfin agent was immediately available to help and was critical in helping us navigate the rapidly changing mortgage market. For a higher-priced home, Redfin provided outstanding value compared to what we would have paid a traditional broker for the same service."

"Traditional Realtor fees are hugely expensive for what you receive and there is virtually no pressure for Realtor to offer more competitive pricing. The fact that Redfin not only charges a reasonable fee for the services you receive but also provide excellent customer service made them a very easy choice for us."

"The Redfin business model is a perfect fit for our needs and we had an excellent experience with Gina. I work as a financial advisor and won't hesitate to mention Gina and Redfin to my clients who are in the market for a house."

"I just received my Redfin rebate and I wanted everyone know what a great job I think you did in helping me get my new condo. Redfin made the process smooth and painless and the rebate has made the home even more affordable. As a first-time buyer I can tell you I was a little skeptical of Redfin at first, but having successfully gone through the process I can't imagine doing it any other way. I'll whole heartedly recommend Redfin to any of friends or colleague interested in purchasing (or selling) a new home. Thanks again for all your work and best of luck to you."

"I could not have been happier. Redfin let me take control over the home selling process and they were there to help me when I needed it. No one can beat their pricing and their service is excellent. I would recommend Redfin to all my friends and family when selling a home, especially for those who are familiar with their neighborhood and willing to do a little work."