Our Seattle Customers

"As California residents moving to Seattle, we found the Redfin website to be the next best thing to seeing homes in-person. We were able to identify neighborhood features, compare sales history, and visualize where the property was located in relation to our new offices. We flew into town to preview the handful of properties that we selected from the Redfin website. Redfin was there every step of the way from helping us negotiate a better purchase price through coordinating the closing process. In the end we saved over $25,000!"

"I recently purchased a new home using Redfin direct. Using their nifty website, I was able to narrow my search and compare prices with similar properties. With Redfin's help I was even able to negotiate a lower price. With the $7000.00 Redfin Direct refund and the money saved from the lower price I will be able to afford to start renovating immediately."

" When we began our search for a home, we wanted to find the right style, price and location. Redfin made this easy. The online search tool made it possible for me to view properties available in the areas I was interested in and provided a preview picture when available; it made my search really easy. My agent negotiated a reduction in price with the seller of $14K; add that to my rebate of $10K and I saved six trips to Hawaii! More importantly, I would recommend Redfin to everyone because the Direct Agents were extremely nice, answered all my silly questions, and offered valuable guidance through the whole complex buying process. Keep up the good work Redfin. "

"I just bought a house using Redfin and it rocks! It's not very often I feel truly compelled to share a review but this company is changing the world of real estate and helping people save a ton of $$$. Redfin helps you from the beginning with really cool tools on their website to find the house, then helps you write the offer, and then helps you close the transaction. Oh yeah, and the best part... they give you a check back at the end worth several thousand dollars! You gotta love that!"

"As first time house buyers, and new parents, we wanted to make sure we found the perfect home for our family. As it turned out, finding the right home wasn't too hard, but making sure the seller accepted our offer was the key. We relied on the Redfin team to help craft an offer that not only worked for us, but that no seller would pass up. On our agent's advice, we had a pre-inspection done so we could waive that contingency, included a competitive escalator, and provided a personal statement. Our offer was so strong that, despite other offers, we got the house -- without even using the escalation clause. We were also able to use our Redfin Direct savings to pay our closing costs, buy down our mortgage interest rate, and still have money left over to help furnish our new home. We truly appreciated Redfin's advice and guidance through the entire process."

"Redfin's site, with its detailed search functions, made it easy to narrow our search down to the kinds of houses we wanted, and even to subscribe for daily updates based on a search query, so that I could find out when new, interesting houses came on the market. Their field agent met us promptly for our appointments to view homes and felt like a neutral partner: he wasn't trying to sell anything, but was happy to give an opinion. Donald, our agent, wrote up our offer accurately, supported us through the counter-offer process, was a tough negotiator, and delivered a better deal than we thought possible. Chelsea, our transaction coordinator, managed the details of our purchase and made sure nothing fell through the cracks -- she was awesome! We used our rebate toward a new, Craftsman-style hardwood staircase before moving in, which really makes the house feel like our own. For people comfortable with the Internet, it was a pretty nice way to buy a house."

"It took eight minutes," said Perry Webster of Des Moines, a suburb of Seattle, who bought a new four-bedroom house through Redfin. "But it didn't really matter that it was online. We just liked the business model." He asked, "Is it really worth $10,000 to ride in a real estate agent's Lexus?"

"After buying two homes through traditional services and never feeling like I got my money's worth, I decided to give Redfin Direct a go. I'm glad I did. The service I received was excellent. With the money I saved I was able to complete the overdue projects on my old house, which has now become a rental property. Thanks Redfin."

"I used Redfin direct because I felt that traditional agents were too expensive for the services they offer even if they say there is "No Cost" to the buyer. Redfin's website was a snap to use in making the offer and they took care of the paperwork. The transaction closed smoothly. That translated to nearly $9000 which I can now reinvest in my new home thanks to Redfin's direct buy service. Thanks Redfin for helping the "Do it yourself" buyer and revolutionizing the real estate industry."

"We found our Seattle condo by looking at properties for sale on the Redfin site. We contacted the listing agent using the contact information provided by Redfin and looked at the unit the next day. A few days later after looking at other units on the market, we met with our Redfin agent who helped us draft a compelling offer which was accepted by the seller for less than the asking price. In addition to the savings on the purchase price, Redfin refunded us approximately $8,000 that we used toward our closing costs, reducing the cash that we had to spend to close."

"As first-time home-buyers, we had many more questions than answers. It became apparent early on in the decision making process though, that Redfin was our choice. With a little of our own leg work finding the right home, Redfin gave us great service, from understanding how to make an offer to closing on the property. Redfin helped us beat out another higher priced offer, but what really impressed us was that they helped us negotiate further savings after the inspection while fending off several contingency-free backup offers. We used our savings to almost entirely cover our closing costs."

"It was a pleasure working with you on the house purchase. Redfin really made it easy for me. The best was saving 2%. You were there when I needed you with the technical stuff, but let me find my house without a lot of trouping around with a realtor. Your responses were always timely and you had the answers to my questions. I felt I was in the driver's seat and controlled the process to meet my needs."

"We sold our home in 10 days after being on the market for over 3 months with another real estate agency. The service provided by Redfin was excellent throughout the process. We are most thankful to Rachelle King who guided us through the whole deal. We can truly attest that Redfin has a team of professionals that not only know the real estate business, but are also committed to providing you with outstanding service. We bought our new home through Redfin, resulting in a net savings of close to $30K. THANKS REDFIN!"

"When we first heard about Redfin from a friend, we were interested. We really wanted an approach that took advantage of technology, that put us in control of the process, and that was significantly less expensive than using a traditional broker. First we got addicted to the website while searching for a house and then we decided to make an offer on a house we found that met our criteria. We didn't get the first house, but since we were so pleased with the fast and attentive service we got through the offer process, we kept looking on Redfin. Our next offer was accepted, again we got great service all through the process from a team of experienced real estate professionals, and we saved $9200. We were so pleased with the service that we used Redfin's program for sellers to sell our old house. We got great support from the Redfin team, took offers on the 8th day, sold over our asking price, and saved another $5,400. Our experience buying our new home and selling our old one with Redfin exceeded our expectations. The model really does work as advertised."

"I made the decision early on to sell my house without the services of a traditional agent. What I needed was exposure and foot traffic, but I wasn't willing to pay an agent $30,000 for it. The house would sell itself. My experience using Redfin was great. They were always available when I had a question. They went out of their way to make sure I had a lockbox before my trip. The yard sign is nice and visible and got my home noticed. After seeing how easy it was, I can't see myself ever going back to a traditional service. They met my expectations of an online service and then some."