Our Seattle Real Estate Agents: Cheryl McLaine

"You have been so helpful and kind, and have made this experience a great one for us. We are planning on recommending Redfin to all our Microsoft friends based on your exemplary service."

"When I told Cheryl I wanted to make an offer on a Friday, she told me she wasn't planning on working that weekend, and would be happy to get another agent to handle my transaction in her absence. It made me feel so wonderfully cared-for. In contrast, my previous real estate experience was marred with two angry emails and voicemails from traditional agents, scolding me for talking to someone else just because they were unavailable that weekend. Later, after signing and faxing an offer to Cheryl, I made a half-joking comment to her that I was nervous about this possibly being a terrible decision. A traditional agent might try to convince me it wasn't, or even tell me that it was too late to change my mind. But not Cheryl! Showing her usual sensitivity and grace, she told me she had not yet faxed the documents to the seller's agent, and would hold them until we'd had a chance to talk and make sure this was the right decision. She made it clear it wasn't too late to turn back."

"When we began our search for a home, we wanted to find the right style, price and location. Redfin made this easy. The online search tool made it possible for me to view properties available in the areas I was interested in and provided a preview picture when available; it made my search really easy. Cheryl McLaine, my Redfin agent, negotiated a reduction in price with the seller of $14K; add that to my rebate of $10K and I saved six trips to Hawaii! More importantly, I would recommend Redfin to everyone because the Direct Agents were extremely nice, answered all my silly questions, and offered valuable guidance through the whole complex buying process. Keep up the good work Redfin."