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Side-By-Side Comparison

Meet our Agents
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Start an Offer

Service, Not Sales

How do Redfin agents deliver the best service at a lower cost?

First we cut out all the sale costs. According to data from the U.S. Census and the California Association of Realtors, a traditional agent spends as little as 12% of his time on transactions.

At Redfin, our clients come to us through our site, so our agents spend all their time serving you, not selling you. We pay our agents based on customer satisfaction, not commissions. And you save thousands in fees, usually around $7,500, at closing.

Data-Driven Performance

We also give you more information, about both properties and agents, so you can get better results. When you know what a house last sold for, when it was first listed and by how much its price dropped, you're going to drive a better bargain -- on average by $3,594.

When you can see where an agent has closed deals and how his clients rated his work, you'll find someone who can give you better service too.

Service at Every Step

The main difference between how Redfin and traditional agents work is that our agents let you use the site on your own to preview homes and research the market.

When you want to see a home in person, submit a tour request from our website. Our lead agents work in teams with field agents to show the property. When you have questions about the process, the market or even a particular listing, you can contact the lead agent for your area to arrange an in-person meeting or to get advice by email or telephone. Once you choose a lead agent, you work with his team at every step:

Service Traditional
Broker
Redfin Redfin Partner
Agent
Your Own Agent yes yes yes
Experience: Average 20+ Deals ? yes yes
Help with Pre-Approval yes yes yes
Home Tours yes yes yes
Negotiations yes yes yes
Contingencies & Closing yes yes yes
Negotiating Advantage of $3,594 no yes no
No Sales Pressure no yes yes
Refund on $500,000 Home no $7,500 $2,250

The process is similar for Redfin's partner agents, who work for other brokers, but agree to uphold our standards of service in areas that we cannot directly serve ourselves. The website will always tell you loud and clear when you're working directly with a Redfin agent, and when you're working with one of our partner agents.

Next: How It Works

From the initial offer to the home inspection and all the way to the closing, Redfin made us feel comfortable and at ease. - Deyano and Nikki Manco