Side-By-Side Comparison
How do Redfin agents deliver the best service at a lower cost?
First we cut out all the sale costs. According to data from the U.S. Census and the California Association of Realtors, a traditional agent spends as little as 12% of his time on transactions.
At Redfin, our clients come to us through our site, so our agents spend all their time serving you, not selling you. We pay our agents based on customer satisfaction, not commissions. And you save thousands in fees, usually around $7,500, at closing.
We also give you more information, about both properties and agents, so you can get better results. When you know what a house last sold for, when it was first listed and by how much its price dropped, you're going to drive a better bargain -- on average by $3,594.
When you can see where an agent has closed deals and how his clients rated his work, you'll find someone who can give you better service too.
The main difference between how Redfin and traditional agents work is that our agents let you use the site on your own to preview homes and research the market.
When you want to see a home in person, submit a tour request from our website. Our lead agents work in teams with field agents to show the property. When you have questions about the process, the market or even a particular listing, you can contact the lead agent for your area to arrange an in-person meeting or to get advice by email or telephone. Once you choose a lead agent, you work with his team at every step:
| Service | Traditional Broker |
Redfin | Redfin Partner Agent |
| Your Own Agent |  |
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| Experience: Average 20+ Deals | ? | |
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| Help with Pre-Approval | |
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| Home Tours | |
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| Negotiations | |
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| Contingencies & Closing | |
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| Negotiating Advantage of $3,594 |  |
|
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| No Sales Pressure | |
|
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| Refund on $500,000 Home | |
$7,500 | $2,250 |
The process is similar for Redfin's partner agents, who work for other brokers, but agree to uphold our standards of service in areas that we cannot directly serve ourselves. The website will always tell you loud and clear when you're working directly with a Redfin agent, and when you're working with one of our partner agents.
Next: How It Works
