100% Satisfaction Guarantee

To create a new kind of brokerage, Redfin delivers industry-leading customer service. Virtually alone in the industry, Redfin offers a 100% satisfaction guarantee, in which we refund our entire commission or fee, even if we have already closed on the purchase or sale of a home.

Just let us know you're unhappy with our service and why, and we'll refund the entire commission, instead of our customary 50% refund. You must apply for a refund within five days of closing.