Joyti's 4-Star Reviews

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At the beginning the response time seem a bit slower than expected. But when it comes time to place offers on a house the experience is satisfactory.

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Joyti is responsive and efficient, and is available well outside business hours when necessary. She does a good job within the limitations of the Redfin system. A Redfin direct agent is not able to visit properties with the client, and this reduces the value of the agent's advice during negotiations.

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Overall, I am satisfied with Joyti. Although we did not get our offer accepted by the seller, I will use her as my agent for the future. Thanks Joyti for all of your help.

She was professional and supportive. We submitted the offer(asking price) but did not win. Joyti was a good guide through the process. The Redfin coorprate experience feels impersonal and may be reducing our competitiveness in the difficult Southern California market. We need strategy advice specific to the changing market.

Initially things were a bit bumpy, but then she came through toward the end - once we were in escrow.

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Nothing so far. Though I am hearing that traditional agents are banning together to try and discourage sellers from accepting redfin direct offers. I hope this is not true.

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Really like the improvements to the site. I would love to get an e-mail everyday with new listings that meet my criteria. We've really come to believe that you don't need an agent to buy a house (we still think you need an agent to see your house), and are glad that Redfin exists. I found more reliable information online and through Redfin than I was given by agents who we were interviewing (to potentially work with us on the buying end). We think Joyti Goundar is as competent as any of the agents who we met with. Thanks!

I'm in escrow now with traditional agent who can help me to see the property in timely maner. I didnt had a chance to see property when i was with redfin because agent wasnt there to show me and days after we set up appointment same day someone got the property. This property i m in ecrow i saw it the day which come up on the market and next day i offer , following day i got counter offer back and third day they accept my offer and open escrow. Love how redfin set up but need to be more aggrasive to win. there are many site offering cash back and Redfin has to get stronger to win the race with flying color.

info from private notes on MLS on the properties listed, some data on strategy on getting foreclosures in a down market

The biggest issue was seeing homes. Two of the homes I wanted to see were only listed for several days and I could not see the homes, because the agent was already booked. More tours should be available, because I don't see homes because I don't want to use up my allocated visits. Otherwise, the experience was good.

Perhaps I am being paranoid I am concerned that some of the listing agents seem to be offended when we inform then we are going through redfin and strongly discourage us from using it. This doesn't bother us, and we're not about to take their advice on the matter. However, I am concerned that this will result in prejudice against our offer. I know that this would be unethical and that they are required to present any offers that come in to their client, however that does not mean that they won't be able to influence the client. We will continue to use Redfin until we buy our home, unless something happens which we cannot foresee. This is just something that has crossed my mind as the listing agents become more and more hostile in trying to convince us that we need to have a person doing the search for us and then profitting from it. :)

More frequent updates once an offer has been made on a property. I know it takes longer for acceptance (or rejection) from banks then it did when dealing with a home owner, but I would like to get a status update a little more often as the days and weeks pass.

imbed data on the schools that the house feeds into within the sheet. This was our second offer through redfin. First was a ton better from a customer service perspective. We did not feel like we were listened to or valued by this rep. My wife honestly is concerned about using Redfin again.

Our offer was not accepted so it is difficult to truly assess the full range of services, but what we did experience with a Redfin agent was positive. I think a little more guidance on proper contracts and effective negotiations might be helpful.

again, more availability to see the property, i.e. more field agents. apparently anna nevarez is the ONLY field agent in the entire San Diego County...

1) There are certain active listings which are on realtor but not on your wesbite - could not understand the reason.2) The only major dampener in my enthusiasm in recommending Redfin to all my friends in the charge for touring a home. Currently you have only 1 free tour. My suggestion is that if someone , like I did, makes and offer and it does not work then that client should be awarded another free tour. At least by making an offer it is clear the client is serious and committed to buying the property through Redfin and at that point investing a little more in that client will be really beneficial for both sides.

The search feature needs to be updated on a number of criteria than the ones already listed. It is a great site but I would love to search by1) Foreclosures only2) Show listing with price reductions by a certain amount or time periodThose are a couple which came to mind.

1. I felt comfortable using the service because I am not new to homeownership, but first-time buyers might need a little more personalized service. 2. Agents should ALWAYS proofread real estate docs before sending them to their clients, especially where numbers are concerned. There were a couple calulation errors in mine. 3. Add a better space to include "other" or more info about an offer. For example, I prefered a long escrow but would settle for a shorter one if necessary to close the deal, but there's only room for one option with no explanation.

I would recommend your service to anyonw who is interested in savingf money and who is comfortable with the whole electreonic communication concept. Being able to drop off documments might make it easier when you don't have access to printing, faxing, and scanning equipment.

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Please support other browses like opera.The map works well and search is quick and efficient.Searching by feature would be great. Maybe include an ability to search based on the property description. ie. find all houses including "moden contemporary" or "craftsmen" or "canyon views". I believe this would be a unique feature for redfin.Service as a whole from the realtor was excellent though at times I felt they could have been a little more pro active, especially when it came to negotiating price and terms

Give a little more advice on handling contingencies.

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