Loren's 1-Star Reviews

I was unhappy with the whole Redfin company, with the exception of Loren Ellingson. He is the only reason we stayed with Redfin to be honest. Unfortunately, we wanted to sell our house just before everything begun going south and Redfin was not taking any new applications at the time and we had to wait a significant amount of time. We didn't realize how significant that time was until the market begun to crash and due to our wait I truly believe that we missed our window of opportunity to sell our house at a reasonable price. In total, we lost over $65,000 on the sale of our house and I blame the wait for this huge loss. I do understand that it was my choice to wait or not and I'm now kicking myself for my decision. We also started out on a bad foot with the first realtor with whom we were assigned. Her name was Karen Jones and she added to the delay by getting inaccurate information out late, and we had to wait even longer for her to fix her mistakes. I was ready to drop Redfin and go with a traditional real estate company but decided to see if another agent with your company would do a better job and that's what happened. Loren is insanely good at being available, communicating well and just really good at his job. If it weren't for him we would have left Redfin long ago. One other thing I don't like is that the agents never see the property that they're selling. I understand that you don't want them in their cars all the time but I think it's important to know what they're selling. I also felt like traditional realtors were avoiding showing our property because they feel like Redfin is starting a precidence that they arent' comfortable with. Thanks for letting me vent. And try to never lose Loren. He's a true asset to your company.