Our Agents
Redfin serves East Bay with our own agents, each of whom is among the top producers in the area. Unlike traditional agents, Redfin agents earn a bonus based on customer satisfaction, which we measure via the reviews published below.
 
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- Charmaine Frank
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(163 Reviews)
- 62 Deals Last Yr, 100+ Lifetime
- Berkeley, Oakland, Walnut Creek, Pleasanton
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- Miawand Bayan
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(93 Reviews)
- 43 Deals Last Yr, 100+ Lifetime
- San Jose, Milpitas, Fremont, Hayward
We survey every client, whether a deal closes or not, and pay our agents' bonuses based on those reviews. Below are a selection of the latest reviews. To see all the reviews, good and bad, click on the agent's name below.
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$920K,
House
Buyer (Closed),
Review of Charmaine Frank
Redwood City,
CA
[Farm Hills]
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Charmaine is extremely professional. We are real first-time home buyers so we had a lot of questions - Charmaine had answers to all of them and was very responsive both via email and phone. We submitted few offers before we got our home (all within 2 weeks) - we always went below asking price plus we had FHA financing. We are veryhappy with the purchase price and credit from seller - thank… more
$419K,
Townhouse
Buyer (Closed),
Review of Charmaine Frank
Walnut Creek,
CA
94598
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Charmaine maintained good communication with me at all times during escrow.
$271K,
Condo
Buyer (Closed),
Review of Charmaine Frank
Oakland,
CA
[Produce & Waterfront]
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Charmaine was very helpful and responsive and got us through the whole offer process with very good advice. It was interesting that we never met her or Regina in person throughout the entire process. For the most part this was fine, but it would have been nice to have someone at the signing to provide a buyers perspective on all the paperwork that we had to sign. (The field agents that we … more
$740K,
House
Buyer (Closed),
Review of Charmaine Frank
Livermore,
CA
94550
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She's the best. Very motivated in negotiation for the buyer, brought the price down form 299K to 288K, then upon inspection , she helped us to get a 3000 credit! That's a total of 14K, out of a 288K purchase!
$288K,
Condo
Buyer (Closed),
Review of Charmaine Frank
Albany,
CA
94706
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Charmaine was great to work with (so was Regina in the back office), and we absolutely love the redfin business model. The only room for improvement would be more intimate knowledge of our local market to get a better sense for comps (C. is mostly working on East Bay deals, whereas ours was in the Peninsula).