To serve outlying areas beyond the reach of our own agents, Redfin offers consumers a choice of partner agents, working for traditional brokerages. Each offers substantial savings over traditional fees, and agrees to allow Redfin to publish reviews and performance data on every transaction involving a Redfin consumer.
As a company known for fanatical customer service, we've been careful to choose only the best partner agents:
- We interview each partner agent
- We check at least three customer references
- We ensure that each partner has completed at least 15 transactions in your area
More important, every agent must adhere to our principles:
- We publish location and price data for every transaction involving a Redfin referral
- We survey every Redfin client, and publish every response
- Our agents earn more when you are satisfied
- You get a credit of 15% of the commission, usually worth $1,000 - $2,000
- We fire agents who get bad reviews
As a result, you get the same customer focus offered by a Redfin agent, and a hefty commission refund too.
We send surveys to all of our partner agent's clients, whether they closed on a home or not, and then we publish all the results so you can make an informed choice. Read our blog post to learn more about what customers have to say about our partners.
