100% Satisfaction Guarantee

Virtually alone in the industry, Redfin offers a 100% customer satisfaction guarantee. If you are unhappy with our service, just let us know and we will refund our entire fee, even if we have already closed on the sale of your home. Please note that we do not offer refunds just because your listing hasn't sold, which may be due to market forces, but only if you are unhappy with our representation of your listing.

You must apply for a refund within five days of closing or canceling your listing. Questions? Just visit Redfin Forums to ask Redfin customers, agents and product managers.