Redfin Customer Testimonials
At Redfin our agents are paid on customer satisfaction, not commissions. Our goal is 100% customer satisfaction.
Over 1,700 customers have bought or sold their home with Redfin.
- 96%: percent of customers, including those whose offers failed, who would recommend Redfin to a friend.
- $3,600: the average negotiating advantage for Redfin buyers.
- $10,500: the average Redfin buyer commission refund.
- 45%: percent of Redfin buyers who are first-time home-buyers.
Redfin does high-end homes too. See some of our $1 million+ customers.
Customers in the Press
"It seemed kind of surreal to throw a half-million dollars into a house, but I have a lot of trust in my own judgment."
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"I'd definitely recommend [my agent]... It's a new way of doing things."
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"Overall we saved $26,000. Now we can walk down the aisle and actually pay for people to eat."
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"We're used to researching on the Internet anyways, it's kind of a natural fit."
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"The current real estate model seems like an all-you-can-eat buffet. ... The people who eat a lot get a deal. The people who eat very little get the short end of the stick."
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"[Redfin] gave us a little extra money to actually be able to get into the house ... If you're willing to do a little work you can save a lot of money."
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"I like that [getting paid a salary] better than someone's compensation being tied directly to their commission on the house. It put us in a better position."
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"The site is a joy to navigate, and we'd use it even if we did not get a rebate."
Click to read his blog post"The site is a joy to navigate, and we'd use it even if we did not get a rebate."
"I just bought a house using Redfin and it rocks!"
Click to read more on Yelp"I just bought a house using Redfin and it rocks! It's not very often I feel truly compelled to share a review but this company is changing the world of real estate and helping people save a ton of $$$. Redfin helps you from the beginning with really cool tools on their website to find the house, then helps you write the offer, and then helps you close the transaction. Oh yeah, and the best part... they give you a check back at the end worth several thousand dollars! You gotta love that!"
"They are using their $23,000 refund to remodel their new home."
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"But it didn't really matter that it was online. We just liked the business model."
Click to read the news story"It took eight minutes," said Perry Webster of Des Moines, a suburb of Seattle, who bought a new four-bedroom house through Redfin. "But it didn't really matter that it was online. We just liked the business model." He asked, "Is it really worth $10,000 to ride in a real estate agent's Lexus?"
"We ended up with a great house and money in our pockets."
Click to read more on Yelp
"If I'm going on holiday, I search the Internet for airfare, for the cheapest hotel rooms. So when searching for a house we were OK doing that, and Redfin made it easy."
Click to read the news storyOur Customers
"Buying our third home in five years was a joy with Redfin."
