“I’ve never met a group of people that accomplished more while having a better time. From our everyone-sweeps-the-floors mentality to our catalog of inside jokes that sometimes seems like a second language, our team does it all without being intimidating to newcomers—and that’s remarkable. I’ve never worked in a place where I’ve tried harder to stay, grow, and get better at what I do. A big part of that drive is because I get to spend more time in this building with these people.”

Tony Dell’Ario

Helpdesk Analyst

“Our cross-functional department is really one-of-a-kind. We are a very diverse group that supports Redfin employees across the country. My role offers me a chance to work on a wide variety of projects while supporting Human Resources and Payroll in attaining their department goals. One of my most rewarding projects was when I configured electronic compensation memos to generate automatically instead of having someone manually create merged Word documents.”

Stephanie Yau

Senior Applications Analyst

“As a first-response team, we’re really the voice of the customer. We hear how they feel about estimates, apps, and their experience using Redfin.com and working with agents. Every month we send feedback to our research and development teams about the customer experience and can see how certain features are implemented based on that feedback. It’s rewarding because we can really see how the customer has directed the journey.”

Laura Gulhaugen

Customer Service Specialist

“We have a heavy focus on creativity here. As a business, Redfin is trying to answer a lot of questions that haven't been asked before, and that permeates every department. One of our values is 'do the right thing,' and we take that seriously. If a process or idea is suggested just because it's the easy thing to do, it's going to get called out every time. No one here minds doing things a more difficult way if it's the right thing to do.”

Mac Jonson

Director of IT