{"id":65658,"date":"2019-04-30T08:09:50","date_gmt":"2019-04-30T15:09:50","guid":{"rendered":"https:\/\/redfindevelop.wpengine.com\/blog\/?p=65658"},"modified":"2020-10-05T13:11:44","modified_gmt":"2020-10-05T20:11:44","slug":"redfin-technology-for-agents","status":"publish","type":"post","link":"https:\/\/www.redfin.com\/news\/redfin-technology-for-agents\/","title":{"rendered":"A Firsthand Look at Redfin\u2019s Technology for Real Estate Agents"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Redfin\u2019s technology for real estate agents is designed to help our agents work smarter, save time, deliver great customer service and close more deals. For over a decade, we\u2019ve been building and improving our technology, adding features to make our agents\u2019 more successful. And they are. Redfin Agents <\/span><a href=\"https:\/\/redfin.com\/blog\/how-much-do-redfin-agents-earn\/\"><span style=\"font-weight: 400;\">earn more than double<\/span><\/a><span style=\"font-weight: 400;\"> what the typical real estate agent makes in a year, and our agents are three times more productive on average than traditional agents. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">We asked some of our top-producing agents to share how Redfin\u2019s tech helps them work faster and smarter. Take a look:<\/span><\/p>\n<p><iframe src=\"https:\/\/www.youtube.com\/embed\/SWO4rI8td5c\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h3><b>One Platform to Rule Them All: Redfin Agent Tools<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Redfin Agent Tools is our agents\u2019 command center, accessible with a single login from mobile and desktop, so our agents have access to everything they need on the go. Agent Tools is like a personal assistant, CRM and transaction management software all rolled into one. Redfin agents and coordinators work on the same technology platform so everyone has access to the latest information. This creates a seamless process that frees up the agents to focus more on customers and less on paperwork. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a Redfin Agent, you can: <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Write and submit a perfect offer in less than 15 minutes, even on a phone. <\/span><b>Redfin Fast Offers <\/b><span style=\"font-weight: 400;\">software<\/span> <span style=\"font-weight: 400;\">saves our agents hours of time preparing offer paperwork<\/span> <span style=\"font-weight: 400;\">every week.<\/span> <span style=\"font-weight: 400;\">(This feature is currently available to a little less than half of all Redfin agents and we\u2019re actively working to expand to more markets.) <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Wow clients with tools like <\/span><b>Owner Dashboard<\/b><span style=\"font-weight: 400;\">, which delivers real-time info about the activity your seller\u2019s listing is getting and everything Redfin is doing to market the home from custom emails to Facebook advertising.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Get personal and stay in touch with clients with <\/span><b>Proactive Follow-Ups<\/b><span style=\"font-weight: 400;\"> that prompt agents to reach out to a customer at the right moment with a listing they\u2019ll love or a timely insight on the market.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Seize the day with tools to help manage workflow. With the <\/span><b>Customer Calendar<\/b><span style=\"font-weight: 400;\">, you can view all upcoming appointments and deal milestones in one place. You can easily schedule customer appointments and manage your calendar by setting your availability.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Create an <\/span><a href=\"https:\/\/redfin.com\/blog\/building-the-redfin-cma-tool-an-inside-look-at-real-estate-agent-and-engineer-collaboration-at-redfin\/\"><b>elegant CMA<\/b><\/a><span style=\"font-weight: 400;\"> powered by Redfin\u2019s machine learning algorithms and the most complete, up-to-date data from the MLS. Impress sellers with insight into the current number of buyers who are actively seeking a home like theirs.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Streamline Transactions. <\/b><span style=\"font-weight: 400;\">With features to share notes, alert you when a contingency is about to expire and upload documents directly from your email, <\/span><b>Redfin Deal Room <\/b><span style=\"font-weight: 400;\">makes it easy to stay on the same page with your client and coordinator. <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Quickly create <\/span><b>custom marketing materials.<\/b><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Stay sharp on the market with <\/span><b>the most up-to-date statistics<\/b><span style=\"font-weight: 400;\"> and proprietary data on competition and homebuyer demand that you can\u2019t find anywhere else.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Gather intel on other agents with <\/span><b>Scouting Report<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>View your performance<\/b><span style=\"font-weight: 400;\"> on customer service, referrals, consult win-rate and other metrics to help you improve and grow your business.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Track mileage <\/b><span style=\"font-weight: 400;\">for reimbursement. <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">And so much more!<\/span><\/li>\n<\/ul>\n<h3><\/h3>\n<h3><b>Personal Service + Modern Technology = Happy Customers<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We believe modern technology let\u2019s our agents provide more personalized service, not less. Agent Tools is directly connected to Redfin.com, the number one brokerage site in the U.S. This gives our agents unmatched visibility into their customers\u2019 online behavior and preferences, helping agents anticipate their clients\u2019 needs and deliver the right information at the right time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Using tech to work more efficiently, Redfin agents spend less time on mundane tasks and paperwork and more time connecting with customers. We live in an on-demand world. Redfin technology helps our agents deliver the modern real estate experience consumers expect without sacrificing the personal service.<\/span><\/p>\n<h3><b>Technology Built By and For Agents<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Every feature of Agent Tools was built as a collaboration between our engineers, agents and support teams. Redfin engineers and product managers sit side-by-side with our agents and coordinators, observing and asking questions about every task that goes into the home buying and selling process from the first client meeting to the closing. Building our technology in-house means we can quickly identify pain points and develop solutions because there is a continuous feedback loop between agents and engineers. <\/span><\/p>\n<h3><b>Power in Numbers<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Because Redfin agents are employees, we all work on the same tech platform. This makes it easier to work as a team without skipping a beat. Whether you\u2019re a new transaction coordinator in Denver or a seasoned agent in Boston, you\u2019ll have access to the same suite of tools, customized to your local market, that help you do your job more efficiently. This helps us deliver a consistent customer experience across the country and ensure every agent has the training they need to succeed. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This also means that we can harness the insights and data from every agent and customer interaction, which makes our tools more powerful and useful for everyone. We track every offer our agents write and every tour we host, which gives our agents insight on the state of the market and current buyer demand that no other brokerage has. Every time a client clicks an email or takes an action based on a proactive follow-up, our software gets a little bit smarter and a little bit better at making a recommendation. <\/span><\/p>\n<h3><b>Believe the Hype<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">It should go without saying, but we\u2019ll say it anyway: Our technology exists. Right now. It\u2019s not a future promise. It\u2019s software that we\u2019ve developed and refined for more than a decade and we believe it\u2019s lightyears ahead of what any other brokerage or vendor offers today. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Everyday we continue to improve our technology, making it smarter and faster and adding features to make our agents\u2019 more successful and among the most productive in the industry. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ready to take your real estate career to the next level? Check out our <\/span><a href=\"https:\/\/redfin.com\/careers\/real-estate\"><span style=\"font-weight: 400;\">real estate careers<\/span><\/a><span style=\"font-weight: 400;\"> page or <\/span><a href=\"mailto: leadagentcareers@redfin.com\"><span style=\"font-weight: 400;\">send us an email<\/span><\/a><span style=\"font-weight: 400;\">. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Want to help us build awesome technology for agents and consumers? Our <\/span><a href=\"https:\/\/redfin.com\/careers\/departments\/engineering\"><span style=\"font-weight: 400;\">engineering team is hiring<\/span><\/a><span style=\"font-weight: 400;\">! \u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>See how Redfin technology helps Redfin agents work smarter, delight clients and close more deals<\/p>\n","protected":false},"author":13294,"featured_media":65979,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[57],"tags":[66,78,13],"dashboard":[],"coauthors":[],"class_list":["post-65658","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company-news","tag-agents","tag-career","tag-redfin-tools"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.7 (Yoast SEO v27.7) - 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