{"id":68236,"date":"2020-03-18T14:58:10","date_gmt":"2020-03-18T21:58:10","guid":{"rendered":"https:\/\/redfindevelop.wpengine.com\/blog\/?p=68236"},"modified":"2025-07-01T05:52:17","modified_gmt":"2025-07-01T12:52:17","slug":"coronavirus-real-estate-industry-livestream","status":"publish","type":"post","link":"https:\/\/www.redfin.com\/news\/coronavirus-real-estate-industry-livestream\/","title":{"rendered":"Redfin Livestream for Thursday Afternoon: What We&#8217;ve Learned So Far Running a Brokerage During a Pandemic"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">At 1:45 p.m. Pacific Time Thursday, March 19, Redfin is broadcasting a live presentation followed by a question-and-answer session on what we\u2019ve learned about running a brokerage during the coronavirus pandemic. The intended audience is the real estate industry, including agents, brokers and folks working at Multiple Listing Services (MLSs), but anyone is welcome to attend.<\/span><\/p>\n<p><center><iframe src=\"https:\/\/www.youtube.com\/embed\/mlUv_m0OBNo\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/center><\/p>\n<h4><b>Participate Live Tomorrow on YouTube; Post Questions Now<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Visitors can participate in the meeting Thursday by visiting this web page, which will change once the broadcast has started to show the video. You can submit questions before or during the class via <\/span><a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSfSZNRusFp-4e5Z87STJesdeLPnXtANnFy4HF1gEabf1Q44pQ\/viewform?usp=sf_link\"><span style=\"font-weight: 400;\">this form<\/span><\/a><span style=\"font-weight: 400;\">. Scott Nagel, Redfin president of real estate operations, will host the meeting, together with our general counsel, Anthony Kappus.\u00a0<\/span><\/p>\n<h4><\/h4>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-71565 \" src=\"https:\/\/www.redfin.com\/news\/wp-content\/uploads\/2020\/03\/My-Post-16-1.jpg\" alt=\"\" width=\"707\" height=\"453\" srcset=\"https:\/\/www.redfin.com\/news\/wp-content\/uploads\/2020\/03\/My-Post-16-1.jpg 900w, https:\/\/www.redfin.com\/news\/wp-content\/uploads\/2020\/03\/My-Post-16-1-300x192.jpg 300w, https:\/\/www.redfin.com\/news\/wp-content\/uploads\/2020\/03\/My-Post-16-1-768x492.jpg 768w\" sizes=\"(max-width: 707px) 100vw, 707px\" \/><\/p>\n<h4><b>Redfin Faced the Coronavirus Weeks Before Brokers Outside Seattle<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Because Redfin is based in a city affected by the coronavirus weeks before most of the U.S., we\u2019ve already faced many issues likely to affect other brokerages:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">policies on in-person tours, listing consultations and open houses;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">guidance on how to set up virtual broker\u2019s open houses and video-chat tours;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">communications with freaked-out customers;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">contract addendums so you can close electronically if courthouses shut down;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">recommended MLS policy changes to support social distancing; and<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">real-time data from our website and customer database about demand.<\/span><\/li>\n<\/ul>\n<h4><b>Why We\u2019re Doing This<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Over the past two weeks, we\u2019ve been scrambling to take care of our customers, agents and support staff, but we\u2019ve also spent plenty of time talking to brokerage and MLS execs about what we\u2019re seeing. Our general counsel was on a call this morning with his peers at dozens of other brokerages, and realized we had a lot to learn from one another.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We even had the CEO of a major brokerage sign up for a Redfin video tour, only to have the homeowner tell him she didn\u2019t want any unnecessary visitors in her house. This is why we decided to run this event. Since almost every deal depends on two agents at two brokerages being able to work together, we hope this helps to keep the housing market open for business even under the most difficult circumstances.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At 1:45 p.m. Pacific Time Thursday, Redfin is broadcasting a live presentation followed by a question-and-answer session on what we\u2019ve learned about running a brokerage during the coronavirus pandemic. <\/p>\n","protected":false},"author":13210,"featured_media":68237,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[57,60],"tags":[9,14],"coauthors":[],"class_list":["post-68236","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company-news","category-coronavirus-housing-market-news","tag-coronavirus","tag-industry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.7 (Yoast SEO v27.4) - 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