{"id":78513,"date":"2024-09-09T05:30:12","date_gmt":"2024-09-09T12:30:12","guid":{"rendered":"https:\/\/www.redfin.com\/news\/?p=78513"},"modified":"2024-09-09T05:32:43","modified_gmt":"2024-09-09T12:32:43","slug":"redfin-agents-report-nar-rules-negotiation","status":"publish","type":"post","link":"https:\/\/www.redfin.com\/news\/redfin-agents-report-nar-rules-negotiation\/","title":{"rendered":"New NAR Rules Are a Bargaining Chip, Putting Pressure on Commissions in Competitive Markets, But Redfin Agents Say Most Sellers Are Willing to Cover Some Fees"},"content":{"rendered":"<p><i><span style=\"font-weight: 400;\">A few weeks after the new NAR rules went into effect, Redfin agents report some homebuyers and sellers are confused about fee agreements and who is responsible for paying the buyer\u2019s agent. Once they understand the guidelines, most sellers are still willing to cover the buyside commission\u2013but negotiation has become more common in some markets and at higher price points, which could put pressure on fees.<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">The National Association of Realtors (NAR) <\/span><a href=\"https:\/\/www.redfin.com\/news\/housing-market-update-pending-sales-housing-payments-fall\/\"><span style=\"font-weight: 400;\">settlement<\/span><\/a><span style=\"font-weight: 400;\"> went into effect on August 17, rewriting the playbook on how real estate agents fees are communicated and negotiated among consumers and agents. The result is that homebuyers and sellers are more likely to negotiate which party pays agent fees, and that may lead agent commissions to come down over time, but it\u2019s too soon to say by how much or how quickly fees could change. They\u2019d already <\/span><a href=\"https:\/\/www.redfin.com\/news\/buyers-agent-commission-july-2024\/\"><span style=\"font-weight: 400;\">begun to fall<\/span><\/a><span style=\"font-weight: 400;\"> slightly in the lead-up to implementation.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Under the new rules, listing agents may no longer include a unilateral offer for the buyer\u2019s agent commission in NAR-affiliated multiple listing services (MLSs), and agents must <\/span><a href=\"https:\/\/www.redfin.com\/news\/nar_settlement_change_is_good\/\"><span style=\"font-weight: 400;\">tell potential buyers<\/span><\/a><span style=\"font-weight: 400;\"> what they charge before buyers start touring homes. While consumers and agents are still adjusting to the new rules, Redfin agents report different impacts in different parts of the country.\u00a0 In some areas, negotiations over fees are becoming more common, while other markets have not experienced much change at all.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe&#8217;ve found a tale of two markets,&#8221; said Redfin Chief Economist <a href=\"https:\/\/www.redfin.com\/news\/author\/darylfairweather\/\">Daryl Fairweather<\/a>. &#8220;In slow markets where there&#8217;s less demand from homebuyers, like Austin, agents report that most sellers are still willing to pay the buyer&#8217;s agent commission to attract buyers, and agent fees are mostly the same as before.\u00a0 In markets with low inventory and robust demand, like San Francisco and Boston, agents report more instances of negotiation around fees, with sellers asking buyers to make their best offer rather than preemptively deciding what they want to offer a buyer\u2019s agent. Now, like the amount of earnest money deposit or including an inspection contingency, the amount the buyer is asking the seller to pay her agent is a term that impacts the strength of the offer. That will likely drive fees down over time.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Redfin will <\/span><a href=\"https:\/\/www.redfin.com\/news\/buyers-agent-commission-july-2024\/\"><span style=\"font-weight: 400;\">continue to report<\/span><\/a><span style=\"font-weight: 400;\"> on how the new rules are impacting agent commissions in different metro areas as we collect data. The new rules have made it harder to track fees by removing them from the MLS.<\/span><\/p>\n<h2>Buyers are confused about signing an agreement before a home tour<\/h2>\n<p><span style=\"font-weight: 400;\">The requirement that agents and buyers agree on fees before they tour is intended to make fees more transparent. But buyers are understandably wary about signing paperwork to tour homes.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Redfin\u2019s approach is to ask house hunters to sign a simple fee agreement\u2013which can be signed online with one click\u2013before their first home tour. The agreement doesn\u2019t obligate the customer to use Redfin; its purpose is to tell prospective clients what we would charge if Redfin were to represent them. Once a prospective client has met a Redfin agent, they can decide whether to continue working with them. Redfin offers competitive buyer agent fees as low as 1.75% depending on the market.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Many agents at other brokerages are taking a more heavy-handed approach, requiring buyers to sign a full buyer agency agreement to tour. These agreements typically obligate the buyer to work exclusively with that agent for their home purchase for a certain period of time.\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">\u201cI showed a $4.75 million home in Carlsbad. The buyer told me she tried scheduling a showing with another agent, but immediately that agent sent her a 12 page buyer representation agreement for signatures. She found it very off-putting, and appreciated our approach. I want to win a customer\u2019s business as much as the next agent, but I don\u2019t think anyone should be forced to make such a big decision before we\u2019ve had a chance to meet.\u201d\u2013<\/span><b><a href=\"https:\/\/www.redfin.com\/real-estate-agents\/alex-galanis\">Alex Galanis<\/a>, San Diego Premier agent<\/b><\/li>\n<li>\u201cBuyers are confused at first. I\u2019ve actually had a handful of house hunters cancel tours with me. I think it\u2019s because they think they\u2019ll have to sign an agreement that they\u2019ll exclusively work with me. That\u2019s not true, but I understand how it\u2019s confusing because some other agencies are requiring that. And people who tour with Redfin <i style=\"font-weight: inherit;\"><span style=\"font-weight: 400;\">do <\/span><\/i><span style=\"font-weight: 400;\">need to sign an agreement, but it\u2019s not an exclusivity agreement. I think that will work itself out as agents keep explaining how the rules work.\u201d \u2013<\/span><b style=\"font-style: inherit;\"><a href=\"https:\/\/www.redfin.com\/real-estate-agents\/van-welborn\">Van Welborn<\/a>, Phoenix Premier agent\u00a0<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The way real estate agents are paid\u2013and how much they\u2019re paid\u2013wasn\u2019t always clear to homebuyers. Nearly 30% of homebuyers who purchased a home in 2023 had no idea how much their agent was paid, according to a <\/span><a href=\"https:\/\/www.redfin.com\/news\/real-estate-commissions-survey-2024\/\"><span style=\"font-weight: 400;\">Redfin-commissioned survey<\/span><\/a><span style=\"font-weight: 400;\"> fielded in February, and roughly 20% had no idea <\/span><i><span style=\"font-weight: 400;\">who <\/span><\/i><span style=\"font-weight: 400;\">paid their agent.<\/span><b><br \/>\n<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">\u201cA lot of prospective clients are taking the fee agreements at face value and signing. But most have questions: \u2018<\/span><i><span style=\"font-weight: 400;\">Why are we signing this?\u2019 \u2018Does it come out of my pocket?\u2019 <\/span><\/i><span style=\"font-weight: 400;\">It is leading to more competition among agents, because some buyers are shopping around and seeing which agent is offering the lowest fee.\u201d \u2013<\/span><b><a href=\"https:\/\/www.redfin.com\/real-estate-agents\/matt-ferris\">Matt Ferris<\/a>, Virginia\u00a0 Premier agent<\/b><\/li>\n<\/ul>\n<h2>The biggest change: Buyers and sellers are negotiating over who pays the buyer\u2019s agent, and how much they\u2019re paid. This is especially true in the luxury market.<\/h2>\n<p><span style=\"font-weight: 400;\">The NAR settlement has led more sellers to<\/span> <span style=\"font-weight: 400;\">realize commissions are negotiable, and that they might be able to get the buyer to cover some or all of the buyside commission. The consensus from agents: Like most parts of a real estate deal, how much a buyer or seller can negotiate depends on demand for the listing.\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">&#8220;While I\u2019ve always let my sellers know they can offer whatever commission they want and don\u2019t have to offer anything at all, my sellers are having the conversation with me in more depth than ever before. I recently had a seller decide to offer 1.5%. I let them know offering less commission would most likely mean the buyer has to make up the difference, and it would only matter if you don\u2019t have demand for your home. That 1.5% home listed at $350,000 and got 12 offers. It was a great little home right near the University of Delaware. Half the offers we got still asked for 2.5%. But the two highest offers accepted that the seller would pay just 1.5% to the buyer\u2019s agent.&#8221; \u2013<\/span><b><a href=\"https:\/\/www.redfin.com\/real-estate-agents\/blakely-minton\">Blakely Minton<\/a>, Philadelphia Premier agent<\/b><\/li>\n<li><span style=\"font-weight: 400;\">\u201cRight now, most sellers are still offering to pay the buyer\u2019s commission in Washington, D.C. If the market gets hot, buyers will use that commission as a way to make their offer stand out. I\u2019m submitting an offer on a popular property. The sellers are offering 2.5% to the buyer\u2019s agent, but my buyer decided he wants to pay my 2.5% fee directly. That will net the seller more and my buyer has the cash to pay my fee.\u00a0 When the market heats up, a lot more buyers will be paying their own agents and that will put first-time homebuyers at more of a disadvantage.\u201d \u2013<\/span><b><a href=\"https:\/\/www.redfin.com\/real-estate-agents\/mary-bazargan\">Mary Bazargan<\/a>, Washington, D.C. Premier agent<\/b><\/li>\n<li><span style=\"font-weight: 400;\">\u201cOn one of my listings, I received multiple phone calls asking what we\u2019re offering to the buyer\u2019s agent. Every time I say the same thing: It depends on the offer. If your offer is high, we can offer more money to the buyer\u2019s agent. One buyer wanted the seller to pay 3% to the buyer\u2019s agent, but the offer was low and they were also asking the seller to cover closing costs. My client was fine with paying the 3% commission\u2013but he needed to get the net number he had in mind for the sale of his house. The buyer ended up increasing the purchase price and dropping the request for closing costs. It helped my client realize it\u2019s not all about the purchase price, it\u2019s about the net amount of money. The new rules have changed the conversation, but so far, not the amount of money changing hands.\u201d \u2013<\/span><b><a href=\"https:\/\/www.redfin.com\/real-estate-agents\/sam-brinton\">Sam Brinton<\/a>, Salt Lake City Premier agent<\/b><\/li>\n<li><span style=\"font-weight: 400;\">\u201cIt\u2019s all price-specific and seller-specific. Sellers understand that agents aren\u2019t going to work for free, but they\u2019re thinking about what percentage they\u2019re going to offer the buyer\u2019s agent: Maybe it\u2019s 2%, maybe it\u2019s 2.5%, maybe it\u2019s 3%, depending on how desirable the listing is. And ultimately, the commission goes together with the price. Sellers may have to list slightly higher if they\u2019re offering to pay a higher commission to the buyer\u2019s agent, and vice versa.\u201d \u2013<\/span><b><a href=\"https:\/\/www.redfin.com\/real-estate-agents\/fernanda-kriese\">Fernanda Kriese<\/a>, Las Vegas Premier agent<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Agents are reporting there\u2019s more downward pressure on buyer\u2019s agent commissions for high-end listings.\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">\u201cLuxury clients are savvy. They\u2019ve always been aware that commissions are <\/span><span style=\"font-weight: 400;\">negotiable, but in practice they\u2019re doing more negotiating now. Sellers of high-priced\u00a0<\/span><span style=\"font-weight: 400;\">homes seem to feel more comfortable negotiating over who pays the buyer\u2019s agent commission, and how much, because there\u2019s no promise in the MLS anymore and the listing agent is the gatekeeper of how much the seller may be willing to pay to the buyer\u2019s agent. On one recent high-end listing, my seller was willing to pay up to 2.5% to the buyer\u2019s agent, but that of course wasn\u2019t published. So when we negotiated the offer we got, we also negotiated the commission to the buyer\u2019s agent down to 2%.\u201d \u2013<\/span><b><a href=\"https:\/\/www.redfin.com\/real-estate-agents\/juancastro\">Juan Castro<\/a>, Orlando Premier agent<\/b><\/li>\n<li><span style=\"font-weight: 400;\">\u201cBuyers and sellers of luxury homes are more likely to negotiate agent fees, which makes sense because on a $5 million home every half a percent is $25,000. They want to make sure they are getting value from their agent. My luxury listings aren\u2019t offering a certain buyside commission. If the buyer makes a great offer, they\u2019ll consider paying the buyer\u2019s agent.\u201d \u2013<\/span><b><a href=\"https:\/\/www.redfin.com\/real-estate-agents\/mimi-trieu\">Mimi Trieu<\/a>,\u00a0 Silicon Valley Premier agent\u00a0\u00a0\u00a0<\/b><\/li>\n<\/ul>\n<h2>But even though negotiations are becoming more common, most sellers are still willing to help cover the buyer\u2019s agent fees<\/h2>\n<p><span style=\"font-weight: 400;\">Before, sellers proactively advertised a commission in the MLS that they were willing to pay any agent who represented the buyer. And often the buyer\u2019s agent accepted the commission offered. Now sellers are evaluating their options and deciding on a strategy based on the housing market and the competition they expect for their home. By and large, most are still willing to cover the buyer agent fee as long as they still net their desired amount.\u00a0\u00a0\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">\u201cWith sellers, I\u2019m laying everything out upfront, presenting the options for payment to the buyer\u2019s agent. <\/span><b>One<\/b><span style=\"font-weight: 400;\">, don\u2019t offer a buyer\u2019s agent commission at all. <\/span><b>Two<\/b><span style=\"font-weight: 400;\">, state that you\u2019re open to paying buyside commission but don\u2019t provide an exact number. <\/span><b>Three<\/b><span style=\"font-weight: 400;\">, go ahead and put a number out there\u2013it can\u2019t be advertised over the MLS, but listing agents can communicate it to buyer\u2019s agents in different ways. Once sellers understand, most of them are choosing option three, because it sets them apart from listings that aren\u2019t proactively offering buyside commission.\u201d \u2013<\/span><b><a href=\"https:\/\/www.redfin.com\/real-estate-agents\/gregory-eubanks\">Gregory Eubanks<\/a>, Los Angeles Premier agent\u00a0<\/b><\/li>\n<li><span style=\"font-weight: 400;\">\u201cNone of my sellers are saying they won\u2019t pay the buyer\u2019s agent. But they are welcoming the idea of having flexibility in how much they\u2019re willing to pay; they\u2019re happy because they feel like they\u2019re in the driver\u2019s seat.\u201d \u2013<\/span><b><a href=\"https:\/\/www.redfin.com\/real-estate-agents\/michelle-palmquistf\">Michelle Palmquist<\/a>, Portland, OR Premier agent\u00a0<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Removing the offer of compensation from the MLS has resulted in more back and forth between agents when scheduling a showing, with more buyers\u2019 agents texting and calling listing agents to ask if the seller is offering compensation or open to it.\u00a0 Redfin agents report some listing agents are communicating what the seller is willing to pay buyer\u2019s agents in creative ways.\u00a0 In Dallas and Portland, for example, our agents have seen instances of \u201c3%\u201d written on a lockbox. Still, most agents report they\u2019re mostly communicating about fees via phone calls and texts.\u00a0<\/span><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-medium wp-image-78514\" src=\"https:\/\/www.redfin.com\/news\/wp-content\/uploads\/2024\/09\/unnamed-20-224x300.png\" alt=\"\" width=\"224\" height=\"300\" srcset=\"https:\/\/www.redfin.com\/news\/wp-content\/uploads\/2024\/09\/unnamed-20-224x300.png 224w, https:\/\/www.redfin.com\/news\/wp-content\/uploads\/2024\/09\/unnamed-20.png 442w\" sizes=\"(max-width: 224px) 100vw, 224px\" \/><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">\u201cSellers in my area are still offering to pay commission to the buyer\u2019s agent in all price points, so far.\u00a0 I wrote five offers the first two weeks the rules were in effect. In all five, we knew the seller was offering to pay commission.\u201d \u2013<\/span><b><a href=\"https:\/\/www.redfin.com\/real-estate-agents\/amira-elgoneimy\">Amira Elgoneimy<\/a>, northern New Jersey Premier agent<\/b><\/li>\n<li><span style=\"font-weight: 400;\">\u201cThings haven\u2019t changed that much. The commission is no longer automatically coming from the seller, but most sellers are still open to paying it. Of course, it depends on the market and the house and how much competition there is.\u201d \u2013<\/span><b><a href=\"https:\/\/www.redfin.com\/real-estate-agents\/james-gulden\">James Gulden<\/a>, Boston Premier agent\u00a0 <\/b><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>A few weeks after the new NAR rules went into effect, Redfin agents report some homebuyers and sellers are confused about fee agreements and who is responsible for paying the buyer\u2019s agent. Once they understand the guidelines, most sellers are still willing to cover the buyside commission\u2013but negotiation has become more common in some markets [&hellip;]<\/p>\n","protected":false},"author":13060,"featured_media":78515,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[43,51],"tags":[66,14],"coauthors":[107,124],"class_list":["post-78513","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-housing-equality-policy","category-policy","tag-agents","tag-industry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.7 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>New NAR Rules Are a Bargaining Chip, Putting Pressure on Commissions in Competitive Markets, But Redfin Agents Say Most Sellers Are Willing to Cover Some Fees<\/title>\n<meta name=\"description\" content=\"A few weeks after the new NAR rules went into effect, Redfin agents report some homebuyers and sellers are confused about fee agreements and who is responsible for paying the buyer\u2019s agent. Once they understand the guidelines, most sellers are still willing to cover the buyside commission\u2013but negotiation has become more common in some markets and at higher price points, which could put pressure on fees.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.redfin.com\/news\/redfin-agents-report-nar-rules-negotiation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New NAR Rules Are a Bargaining Chip, Putting Pressure on Commissions in Competitive Markets, But Redfin Agents Say Most Sellers Are Willing to Cover Some Fees\" \/>\n<meta property=\"og:description\" content=\"A few weeks after the new NAR rules went into effect, Redfin agents report some homebuyers and sellers are confused about fee agreements and who is responsible for paying the buyer\u2019s agent. 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