Do NOT work with these folks unless you have to! This had to be the worse experience I have ever had! When I was trying to get them the earnest money, they were easily available and easy to speak with. Once they got my money, I could not get a hold of them for anything. I had questions about my title report, and no one would return my phone calls or emails. After 5 days (to be fair two of those were the weekend), I had to have my realtor burn a fire under them. That being said, these title reviews are on a legal timeline, so I really did not have time for them to fool around. As soon as my realtor got a hold of them, then they finally responded to my emails. No one ever called to explain why they did not bother to contact me back. How hard is it to take one or two minutes to answer questions or call someone back?! If email is easier, then just email! They were helpful again when I needed to go sign paperwork, but when my mother who lives out of state had to sign paperwork, they were less helpful. They found a notary (rather than using an associated title company I found on THEIR website) who proceeded to tell my mother to go to an elementary school to sign the papers while telling the title company they were meeting at the university in the town. Neither my mother nor I could get a hold of them at first to get help, but when one of their agents called me to confirm the appointment, I told them, and they changed it to the associated title company - but still with the original notary. When the time came for her to sign paperwork, there were some questions about the documents, and no one at the title office would return their calls UNTIL I again had to have my realtor light another fire under them. It was then that they called my mom. They had written the close date wrong in the paperwork, so we closed a day early, but that is ok - it worked out for me. That’s all I can say - when they need you, they are available. When you need them, they are no where to be found. This company comes across as inefficient, unprepared, unresponsive, indolent, and dismissive. If I had known how awful this part of the experience was going to be, I would have found someone else.