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Partner Agent
All Reviews
All2023 (2 Homes)
Customer chose not to leave public comments.
Kramer went above and beyond our expectations, taking initiative with every step of the process. His communication is fantastic. We never once felt in the dark or uninformed about the process and the status of our purchase.
2022 (7 Homes)
Susan and Kramer made us feel like their number one priority and always kept our best interest at the forefront. I would definitely recommend their services to my friends and family and anyone that is looking for a new home!
House buyer closed Dec '22
1503 Spokane Ave, Ellensburg, WA
1503 Spokane Ave, Ellensburg, WA
$459K
Customer chose not to leave public comments.
House buyer closed Jul '22
1560 Upper Peoh Point Rd, Cle Elum, WA
1560 Upper Peoh Point Rd, Cle Elum, WA
$1.55M
Kramer was great to work with! He was able to handle every hurdle that came up in the process and help get us to a smooth, on-time closing. Would definitely recommend.
Extremely helpful and goes out of her way to get the info you need
Very professional and great to work with!
Look no further. This team is the best!
Condo seller closed Feb '22
Ellensburg, WA
Ellensburg, WA
$375K • 2 Bed, 1.75 Bath, 1354 Sq. Ft.
Susan was wonderful! She was very professional, responsive to all inquiries, and on top of the sale so I always knew what was going on. She was super helpful in suggesting businesses to help with repairs. She receives my highest recommendation.
2021 (12 Homes)
Susan, knows the Ellensberg Area well and she has good contacts. She can help any buyer with ideas suggestions on any question you might have. She has been very responsive and wonderful to work with.
Land buyer closed Dec '21
Xx Upper Badger Pocket Road, Ellensburg, WA
Xx Upper Badger Pocket Road, Ellensburg, WA
$472K
Customer did not leave review comments.
Susan gas been terrific to work with on the sale of my house. I have enjoyed her friendly personality, attentiveness, and professional help. She is a real asset to any client she has or will have in the future!!!
Susan was a real asset in this transaction. She was tenacious and looking for the perfect house for me. I was looking from my home in Arizona and not able to make the search myself or look at houses. She listens carefully to what I wanted and what I needed. She is the only person that I can imagine working with on a long-term search. She's a gem.
Susan was responsive, personable and helpful. She has a quiet, calm and pleasant personality; easy to work with!
Working with Susan was an absolute pleasure! Very informative and professional. She help us with a difficult property to sell, in regards to water rights. She walked us through the process and had all the connections. Would highly recommend using her in the future.
Susan is amazing. We have used her for multiple real estate transactions and she is the best around. Great communication, prompt, honest and works hard for you.
Customer did not leave review comments.
This is my second occasion to use Susan as a realtor. First to buy a house and second to sell a house. I would not use anyone else. She is knowledgeable but also fast to track down answers to other questions . Always pleasant, always punctual. She is one of the best in my opinion.
A blessing to have had the experience to work with them.
Susan was wonderful to work with! She answered all calls and emails within minutes and helped make buying our home easy! Loved every minute of working with her.
Susan and Kramer were wonderful to work with. We had very specific needs/wants when looking for a house and they found us the perfect home within our price range! Not easy to do in this current market, but they made it happen. Nothing but good things to say about this team!
2020 (17 Homes)
My husband and I were referred to Susan Ferrell by our son and daughter-in-law. The Ellensburg, Wa real estate market was fast paced at the time, and it took several offers before we were able to close on a property. Susan Ferrell always scheduled time to show us properties whenever we saw anything of interest. She recommended competent professionals for inspections and repairs, and made the transaction process very smooth. I would highly recommend Susan as a realtor with an exceptional level of service and integrity. Both Susan and Kramer will be an asset to the Redfi orgnization!
What a painless process throughout the entire transaction!
We did not have the chance to work much with Kramer, but for the time that we did spend with him, it is clear that he is as professional, friendly and knowledgeable as his mother. We would unequivocally recommend Susan to anyone looking to sell/ purchase a home or property. We had some challenges with our sale, and Susan worked through them all, and always with a smile on her face. For Susan, no question was too dumb or irrelevant. I still have the hundreds of her email responses to our questions. Selling a beloved home, especially for us, can be painful. We were lucky to have had Susan with us as we passed the keys to new owners.
Susan and Kramer are very knowledgeable and considerate realtors. We purchased our first and second houses with Susan, and sold our first house with her too. All the transitions were smooth and fast with them.
Land buyer closed Mar '20
105 E Chason Ave, Ellensburg, WA
105 E Chason Ave, Ellensburg, WA
$455K • 4 Bed, 2.75 Bath, 2282 Sq. Ft. • New construction
Susan and Kramer helped us to sell our beloved home and buy lovely new house. We purchased our first ELLENSBURG house with Susan 7 years ago. When we contacted them for the new house, we were able to visit the house that afternoon, offered and accepted next day. Cleaned our house and listed on the market following Monday and we accepted cash offer in 2 days. Ellensburg is fast moving market and they know the market very well.
Customer chose not to leave public comments.
Susan is extremely knowledgeable about the real estate market. She is prompt with returning messages and is available even after hours. She is fair and kind. She is highly professional.
Customer did not leave review comments.
Best Realtors ever! Genuine people and extremely thorough.
Susan and Kramer Ferrell helped us in so many ways during our home-selling experience. They were always very professional, friendly and genuinely interested in helping us navigate this journey. Any and all advice they gave us proved to be very beneficial in this process. We could not be more pleased with the help Susan and Kramer gave us, and would absolutely recommend them to anyone looking for the best realtors in Kittitas County!
Above and beyond care. Will be another house with Susan's help!
Susan was very knowledgeable and did a fabulous job for us several times. She is wonderful!
Susan and her son Kramer are honest, hard working real estate agents who both treat their clients with the highest level of care and integrity.
Susan is awesome to work with. Very knowledgeable.
Susan and Kramer's excellent help and effort with getting our condo ready for sale during COVID. You are excellent at what you do. You kept us informed with everything going on throughout the whole process. Excellent service!
Condo seller closed Nov '20
209 N 18th Ave Unit D19, Ellensburg, WA
209 N 18th Ave Unit D19, Ellensburg, WA
$170K • 2 Bed, 1.5 Bath, 1067 Sq. Ft.
Great service and follow up! We felt like our transaction was in good hands. We've worked with Susan twice now and wouldn't hesitate to work with her again.
House seller closed Jul '20
107 W Greenfield Ave, Ellensburg, WA
107 W Greenfield Ave, Ellensburg, WA
$291K • 3 Bed, 1.75 Bath, 1426 Sq. Ft.
We mainly worked with Susan on the sale of our home. She was amazing and went out of her way to make sure everything went as smoothly as possible. Even when there were hick ups from the other side of the sale, she did everything she could to work them out for us. We would highly recommend them to anyone that needed a real estate agent.
2019 (8 Homes)
Susan is the absolute best! She listened to my suggestions for selling my house and guided me in the purchase of my new home. She offered me positive encouragement during the length of time that my house sat on the market. She is a complete professional and I have already recommended her to my friends.
House seller closed Apr '19
1100 S Rosewood Dr #114, Ellensburg, WA
1100 S Rosewood Dr #114, Ellensburg, WA
$162K • 3 Bed, 1.75 Bath, 1883 Sq. Ft.
Susan was very careful to listen to and respect our wishes, but at the same time she really considered what was currently available and what had not yet been listed. We ended up purchasing a home that was not yet on the MLS. She also was a great adviser during the purchase process.
Awesome Job!
Actually Susan helped us sell a home. It was my 92 yo mother’s house and we were moving her to live with us after my dad passed away. Since we were in an entirely different area of the state, we were concerned about the process. Susan was excellent in making all paperwork available on-line and the process was as smooth as it could be. She was responsive quickly and always answered our questions. Susan was very good about keeping us updated by phone or email. We were incredibly pleased that we had been able to work with her. Super nice and genuine!!
Susan is the most engaging, enthusiastic, and professional real estate agent I have worked with. I have bought and sold 5 homes in the past 20 years and have worked with 10-12 agents during that time. She follows through on every detail, she initiates contact on important issues that I would not otherwise think about, and she makes you feel like you are her most important client. Thanks Susan.
Susan is the most kind and patient realtor I have ever known. She stuck with us for 4 years and we found the best property and builder around! Than you Susan!
Susan was absolutely amazing as your buyer realtor. She was very patient and professional in answering my endless questions. She worked very hard with the sellers realtor to close on time when the lender and appraisal presented challenges.
Susan listens and understands the market. She is great to work with.
2018 (23 Homes)
Customer chose not to leave public comments.
Susan was great. She was incredibly helpful. She went above and beyond to get us into the home we wanted. She had many resources available. She knew who to contact and had several contacts for us to use, all of whom were great to work with.
Customer did not leave review comments.
House buyer closed Apr '18
Ellensburg, WA
Ellensburg, WA
$345K • 3 Bed, 2.5 Bath, 1770 Sq. Ft.
Customer did not leave review comments.
House buyer closed Jul '18
107 W Greenfield Ave, Ellensburg, WA
107 W Greenfield Ave, Ellensburg, WA
$265K • 3 Bed, 1.75 Bath, 1425 Sq. Ft.
Very knowledgeable and listen to your needs
Susan is amazing! She worked with our family to find the perfect house in the perfect neighborhood at the perfect price. She went above and beyond when hiccups happened through the lending process and made everything go smoothly! We would always recommend Susan to anyone buying or selling!
Susan is amazing!!!! Not only an agent, but an intelligent and professional person who is amazing at maneuvering clients emotional ups and downs. Would always choose her and recommend her to anyone! She always had an answer to any questions or concerns and represented our family on selling and buying end with great success!
Susan is one of the most thorough and hard working agent I have ever worked with.
Susan is very knowledgeable in her field of real estate. She has a very good reputation and it’s because of her friendliness, reliability, knowledge, and great communication. She has definitely earned our trust and has become a good friend.
Land seller closed Oct '18
Ellensburg, WA
Ellensburg, WA
$120K • 3 Bed, 2 Bath, 2039 Sq. Ft.
Susan is professional, trustworthy, and very responsive. She was great to work with and went out of her way on several instances in the sell of our home.
Susan was professional and helpful. She followed up whenever we had questions and was great to work with!
Land buyer closed Jul '18
1702 E Seattle Ave, Ellensburg, WA
1702 E Seattle Ave, Ellensburg, WA
$310K • 3 Bed, 1.75 Bath, 1920 Sq. Ft. • New construction
Susan is the best!!! She has been our agent for over 13 years - buying and selling approx 15 completed transactions and many more offers. She is the most detailed, available, ethical and personable agent we know. We recommend her to everyone and she never disappoints!!!
She was the most efficient agent we have ever used in all our real estate dealings
I already have. She was great.
Susan Ferrell is an outstanding agent in all aspects! She is honest and ethical, hard working, detail-oriented, caring, extremely thorough, has an excellent eye, and goes above and beyond. She makes sure all questions are answered and that everyone has a clear understanding of the process.
Susan has extensive knowledge of not only the process, but also her listings and others in the area. With her many years of experience with all types of properties, she is able to work outside the box if needed to benefit all parties involved.
We can't thank Susan Ferrell enough for everything she has done for us and highly recommend her to anyone!
Barb McBride
Customer chose not to leave public comments.
Customer chose not to leave public comments.
House buyer closed Jun '18
Ellensburg, WA
Ellensburg, WA
$453K • 4 Bed, 3 Bath, 3150 Sq. Ft.
My husband and I have done three complex real estate transactions with Susan and she came through for us every time. Her skills in organization and communication, in addition to her commitment to integrity in everything she does, make Susan a pleasure to work with.
Customer did not leave review comments.
House buyer closed Feb '18
3800 Sorenson Rd, Ellensburg, WA
3800 Sorenson Rd, Ellensburg, WA
$303K • 2 Bed, 1 Bath, 2560 Sq. Ft. • First-time buyer
Susan is a consummate professional. She worked very closely with us to sell our lot, and her expertise was so helpful.
I recommend her to you without any reservations.
She was terrific!! She was very professional and always was there to help or assist us. We couldn't have had a better agent.
She was very patient with us, never pushy. We took over a year to find the right place and she was flexible with her time to accommodate us.
Land buyer closed May '18
1611 E Seattle Ave, Ellensburg, WA
1611 E Seattle Ave, Ellensburg, WA
$370K • 4 Bed, 2.75 Bath, 3300 Sq. Ft. • New construction
Susan was very responsive and willing to show us a lot of properties and helped make the buying process an ease!
House buyer closed Feb '18
11400 Wilson Creek Rd, Ellensburg, WA
11400 Wilson Creek Rd, Ellensburg, WA
$275K • 4 Bed, 1.75 Bath, 2046 Sq. Ft.
2017 (5 Homes)
Susan is an exceptional agent. She listened carefully t our needs and presented homes to meet our criteria without pressure or bias. She is patient, flexible. creative and trustworthy. I would definitely recommend Susan.
House seller closed Nov '17
Ellensburg, WA
Ellensburg, WA
$259K • 3 Bed, 2.5 Bath, 2297 Sq. Ft.
We would definitely recommend Susan Ferrell and have!
Very easy to work with. Handled all the paper work no stress.
Customer did not leave review comments.
Susan is the best at what she does! Her easy going, positive attitude makes the process of buying and selling a house a fun journey! We have had Susan help us sell three houses and buy three other homes! It's always been smooth and stress free!!