NIna did a great job helping us navigate the lending process at Wells Fargo. We had a lot of hurdles to overcome with the various levels of bureaucracy at such a large bank, but throughout the search process Nina was very responsive and helpful and kept us abreast of every new development. We made a number of offers after seeing open houses with little advance notice (deadlines only a few days after initially seeing the houses) and Nina was always able to help us out very quickly. We really appreciated all of her help and expertise navigating the pre-approval and then escrow processes.