“Redfin Recommended” service providers are highlighted strictly as a resource, and are chosen based on their positive relationships with our agents, and/or consistently high customer reviews.
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We survey everyone who has submitted a loan application with this lender, whether the loan closed or not.
4.0
Brandon was not as communicative as I would have liked, then towards the end the pressure he was feeling to close on time came across as frustration and anger that I was not working fast enough to mitigate the situation. Both my husband and I work in fields where we don't have a lot of flexibility. Toward the end, I responded only through text or email, I did not take his calls and/or I had my husband talk to him. In the beginning he was great and got us the loan and that was the end goal.
Brandon had great communication. Even when I would call not understanding something or worried about something he would explain everything so it made sense. I called a lot and he was always available to answer my questions.
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Buyer Closed Jun '23 Orting, WA
$485,000 • 1st Time Buyer
5.0
Brandon was patient and explained everything I needed to know.
Brandon and the team were very helpful throughout the whole process. They always answered any questions I had in a timely manner and made the process easy, especially with a time difference.
Brandon helped us through a difficult transaction and worked hard for the transaction to complete on time for closing. Great communication and even followed up afterwards to make sure that everything went well with our move.