“Redfin Recommended” service providers are highlighted strictly as a resource, and are chosen based on their positive relationships with our agents, and/or consistently high customer reviews.
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5.0
Erik was exceptional. From my initial call at the very start of this process as he put it "wouldn't drop the ball!" Th rest of the team was great but what my experience special was Erik and his willingness to do whatever in order to get me my dream home. From answering question, doing inquires, and everything in between including letting me know everything will be alright. Erik and his team did wonder. Process definitely had some tense moments. Everyond remained professional , even when I almost wanted to give up cause I was hitting dead ends trying to get verifications. Ultimately we got through it. Knowing how hard Erik and Kim my realtor were working I couldn't quit on them and had to push through til the end. Now look at us! Mission. Accomplished and I have my dream house.
This is the 2nd time I've worked with Erik on lending for a purchase of a home. The initial conversation is centered around me getting the best rate for the home I'm purchasing, but as I engaged with Erik, it's clear he prioritizes my interests which results in me trusting his advice. The actual rate continues to be important but what really sets the team apart is clear and consistent communication and him anticipating what's needed at each phase so he can deliver the best outcome.
He led our family through a complex and at times cumbersome process with such ease partially due to his experience but also due to how well he communicates with everyone involved in the purchase of a home. Thank you!
Erik was great. He was available to answer questions well after normal business hours. He gave us several options to ensure our purchase went smoothly,
I have lots to great things to say about Erik. He was great at communicating with me and keeping me updated on what was going on. If there was ever an issue (very few), he would assure me that it would be taken care of. With everything that goes into buying a home, he made my life easy. Also, he made sure we were on track to close the deal and it finally happened. Thank you.
We first worked with Erik Johansson at Guaranteed Rate on a Redfin purchase 7 years ago. Since then he’s guided us through 2 refinances and now our second Redfin purchase. Couldn’t recommend him more.
Erik Johansson and his team were great lenders. They made the entire process simple from instructing us on what was needed, to having a user friendly web portal to submit important confidential documents. Erik and team consistently checked in and gave status updates. They worked seamlessly with our realtor and attorney. We worked with Erik 7 years ago and will continue to work with him in the future.
Erik was phenomenal. Very responsive, beyond helpful and informative. He made sure I knew and understood everything that was happening from the beginning of the transaction right until the end. I would highly recommend Erik and Guaranteed Rate to everyone!
Erik kept me updated and stepped in at closing when we hit a snag. Thank you for making the process smooth and easy, Erik! I will definitely recommend you!
It was a very smooth ride with Guaranteed Rate to get my mortgage signed off. The process was very simple and everything was done online without ever having the need to go or meet in person. The efficiency of the team was above expecations. Plus, I got the best rate possible. Additionally, Erik and his team are amazing. They know their stuff very well and can guide anyone through the difficult process of mortgage purchase and make it as simple as buying anything online.
Guaranteed Rate had loan programs available that other lenders didn't even know existed. Despite being very busy with the record volume of refinances and purchases, Erik Johansson was responsive and took time to answer any questions I had and lay out multiple options
Erik is professional, courteous, and was communicable on every step of the way. He provided details throughout the entire process and made the entire process much easier and less stressful. Thank you!
Erik Johansson at Guaranteed Rate was a pleasure to work with. He came as a recommendation from our realtor and provided great customer service. He was always available for questions via email or phone, walked me through the process in detail and layman's terms and ultimately was able to provide great rates. Reason I didn't rate as a 10 was there was a hiccup at closing where a credit that was promised was missed and held up closing an additional hour to get straightened out. Otherwise throughout the process it was a good experience.
Erik did a great job. I do wish there was more communication between him and myself. But when he did communicate it was to tell me everything. Erik made everything easy. It was clear what I needed to do. Because of covid, some things were more challenging but that didn’t stop Erik. He had the will to keep fighting for me - to see me in my first home. I appreciate that so much because there were a couple of hurdles. Erik was super down to earth and met me at my level of knowledge of buying a home. In the end, now that I’m on my home, I want to have a beer with Erik to thank him.