Michele is extremely good at her job!! Aside from her prompt, clear and courteous communication, Michele was always proactive to provide information to us on matters that pertained to us regarding the mortgage process. She answered questions immediately and was always willing to help with any aspect of the process to make us feel more comfortable with all the details. She carefully put together everything in a timely manner, with plenty of time for us to review things before we needed to sign off on important documents or forms. Michele attended our closing and eagerly supported us in explaining anything at the time that we had questions about. I would always choose to use Michele in the future and most definitely recommend her to anyone who is in the home buying process! She is a real gem!