“Redfin Recommended” service providers are highlighted strictly as a resource, and are chosen based on their positive relationships with our agents, and/or consistently high customer reviews.
We survey everyone who has submitted a loan application with this lender, whether the loan closed or not.
5.0
Jindra was able to get me a very good interest rate and did her best to get me the best deal possible from the beginning of this process. I appreciated how transparent and up-front she was with me and described all of the lending and other charges to me in detail well before closing so I knew exactly what to expect and had no surprises which made the experience great.
Jindra was quick to respond, thorough in her answers, and thoughtful to be proactive in what to expect throughout the process. She made it easy every step of the way.
Jindra, always deliver and while others may say no. Jindra, and team will find a way to help.
A BIG THANK YOU!
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Closed Sep '23
5.0
Love how team was able to help in each step.
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Closed Sep '23
5.0
Team went above and beyond to ensure smooth closing!
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Closed Sep '23
5.0
The overall experience that the team has; very knowledgeable.
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Closed Aug '23
5.0
Jindra is an incredible asset to our "team". She serves our clients with excellence and integrity and is very savvy as she finds solutions to (sometimes) difficult files. Most recently, she helped my husband and I - both Realtors - on our personal home purchase. Obviously, we have high trust in the service and expertise that Jindra and her team provide. Our closing was smooth as butter. Thanks for being a great referral partner and taking such great care of us personally!
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Closed Aug '23
5.0
Jindra is great to work with and her team. We use her for our real estate deals and also with our personal home purchase. She is great.
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Closed Aug '23
5.0
The whole Bay Equity team, especially Jindra, we're extremely helpful and knowledgeable. Jindra answered so many questions for us and provided guidance the whole way through, which really made the experience easier and more comfortable.
Jindra and her team were great with communication and answered every question I had throughout the process. I appreciate their help in getting us in our first home!
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Buyer Closed Jul '23 Round Lake Heights, IL
$275,000 • 1st Time Buyer
5.0
Ease in the loan process was great. Communication from all involved was excellent.
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Closed Jul '23
5.0
We have had amazing support and guidance from Jindra, truly amazing lady who made it close for us on day before Independence Day! Jindra you are a RockStar!
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Closed Jul '23
5.0
Everything
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Closed Jul '23
4.0
Good service
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Closed Jun '23
5.0
Jindra and her staff were very friendly, communicated well, and made the process easy to understand.
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Closed Jun '23
5.0
My family would like to say thank you to the whole team you guys made everything go smoothly thank you for walking us through every step and making everything happen for us. Thank you
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Closed May '23
5.0
This was our first time buying a home and we are incredibly grateful for the guidance and advice Jindra and her team provided. Jindra helped make the process smooth and easy and we are incredibly appreciative for that!
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Closed May '23
5.0
Prompt answers and they as a team always tried to help
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Closed May '23
5.0
It felt like Jindra, Leesa and Brian were all invested in the process. Jindra didn't flinch when I asked about a preoffer conference call with our agent and patiently answered all questions (this pattern repeated itself multiple times).
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Closed May '23
5.0
Jindra and her team were very responsive to any questions I had, and did a good job informing me of the process and all the required documents. Having everything be uploaded digitally made the whole process incredibly smooth as well.
Jindra and her team did a great job communicating with us and explaining things clearly as we went through the loan/homebuying process.
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Closed May '23
5.0
Jindra was amazing with all the help and support she offered to us. Always available to talk, answer our questions and making sure we understood everything that was happening.
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Closed May '23
5.0
It was better then great. Everyone came together to make this happen; explained everything thoroughly, answered my questions and were sure we were all on the same page. Great communication. I would recommend them to anyone looking to purchase a home.
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Closed May '23
5.0
Very helpful in every way possible
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Closed May '23
5.0
Every step of the way they were there to tell us what to do. As first time homebuyers, Bay Equity made the process seamless.
Jindra was a joy to work with. She was ALWAYS available to us, nights / weekends / vacations, it didn't matter. We really appreciated her openness and personality. She knows her stuff and put us at ease through the entire process.
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Closed Apr '23
5.0
Great communication, took time to explain with no rush and in details.
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Closed Apr '23
5.0
Wonderful customer service and communication. She went above and beyond to make sure we could have the loan ready in a short period of time. She was knowledgeable and explained everything in normal terms. She was clear and understanding. Everyone in her team was on top of everything. Had a great experience overall!
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Closed Apr '23
4.0
Jindra is very knowledgeable about the marketplace and financing. She was easy to reach and responsive with answers to my questions.
Jindra is very knowledgeable and was extremely helpful through the entire transaction. The transaction had a long close and also include adding a parcel of land. Jindra was able to secure us a competitive rate and help us accomplish all of our goals for the purchase. Thank you!
Jindra and staff were amazing. They answered every question I had and they were able to get me to closing quickly!
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Closed Mar '23
5.0
The communication
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Closed Feb '23
5.0
Jindra was always very proactive with letting me know what I needed to do in order to ensure my deal was successful. This was, by far, the easiest and most pain-free home purchase I've ever made thanks to Jindra and her team.
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Closed Feb '23
5.0
Jindra and her team were AMAZING. They stayed in consistent contact and walked me through every portion of the process. This was my first home buying experience and I am beyond thankful for her team. Thanks, y'all!
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Closed Feb '23
5.0
Helped us with our first time of buying our home and understanding we appeciate the help of everyone walking us thru it
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Closed Feb '23
5.0
It was better then great. Everyone came together to make this happen; explained everything thoroughly, answered my questions and were sure we were all on the same page. Great communication. I would recommend them to anyone looking to purchase a home.
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Closed Feb '23
5.0
Always professional and personal at the same time.
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Closed Feb '23
5.0
Always professional and personal at the same time.
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Closed Feb '23
5.0
Jindra was amazing with all the help and support she offered to us. Always available to talk, answer our questions and making sure we understood everything that was happening.
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Closed Feb '23
5.0
Jindra is very on top of things and ensured our loan application process was smooth. Her assistants were great as well. She was always available for questions whenever we had them.
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Closed Feb '23
5.0
Jindra and her team did a great job communicating with us and explaining things clearly as we went through the loan/homebuying process.
Very knowledgeable, professional, efficient, and friendly. Would definitely recommend them!
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Closed Jan '23
4.0
Not going to an office
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Closed Jan '23
5.0
Jindra and team were super responsive throughout my loan process and went above and beyond to ensure I was able to close quickly. They are fantastic!
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Closed Jan '23
5.0
Quick to ask for required documents, easy portal to track progress, easy to get in contact, quick responses from the lender. Looking out for the lenders best interest.
Jindra and Kim were awesome!! As an agent and as a consumer, I learned a few new things about mortgage lending. I appreciate it!
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Closed Dec '22
5.0
I was very inexperienced with all of this but the entire staff helped me very much without making me feel incompetent.
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Closed Dec '22
3.0
More info upfront. For example - the fact that there were options on how long rate lock is for and associated cost differences, limits on extensions (length of time), what are the extension penalties if that happens. The float down is a great service but would have been good to know that price improvement has to be 0.25% in rate better.
Communication could be a bit better. For example when we reviewed the loan agreement with someone on the team we brought up the later closing date and were not made aware of any pricing impact at that time. Then it was just added in and the change was never formally communicated to us.
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Closed Dec '22
5.0
Jindra knows her stuff. She makes herself available to you to answer questions. She is very knowledgeable in her field, but never made me or my spouse feel bad for asking a question that was seemingly obvious. The whole process was smooth and comfortable because Jindra and her team are amazing.
I'm a senior and the amount of paperwork was insane I feel and trying to navigate how to electronically get all this personal information was so confusing and lucky my son helped me through this painful process. The amount of personal information requested was invasive. I know you're not going to change this process because of the government involvement but I'm glad it's over and will choose to never apply for a mortgage again. The assistants did their best to help but it needs to be simplified especially for seniors.
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Closed Nov '22
5.0
Thank You for all the support and quick turnaround in this process that has many challenges .
Jindra was extremely helpful through the whole process. Our home purchase was complicated and challenging and she explained everything as we went along. I don't think this would've gone through without her expertise.
Jindra was not only efficient as she helped me, but she was also courteous and she walked me through each step of the process, making sure that I understood everything.
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Closed Oct '22
5.0
Jindra provided clear, personalized guidance throughout the process of buying my first home. From the moment I met her over the phone with my realtor to the final review before closing, Jindra and her team anticipated my needs and, when I was feeling confused, answered any inquiries in a thorough and timely fashion. I would highly recommend Jindra's friendly, knowledgeable, personalized service.
Jindra provided clear, personalized guidance throughout the process of buying my first home. From the moment I met her over the phone with my realtor to the final review before closing, Jindra and her team anticipated my needs and, when I was feeling confused, answered any inquiries in a thorough and timely fashion. I would highly recommend Jindra's friendly, knowledgeable, personalized service.
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Closed Sep '22
5.0
Help me understand things I did not and walked me through everything. Having to do most everything online and digitally was great.
Jindra was an excellent loan officer. I had a relatively small home budget and she still gave me the VIP treatment, exceeding all customer service expectations.
10/10 Upfront Communication
10/10 Professionalism
10/10 Technical knowledge
10/10 Responsiveness
10/10 Explaining complex Mortgage Items
10/10 Quick Close! I was funded in 1 hour.
I will be recommending her to friends and family, she's even licensed in many states. I have 0 negative feedback for her or her team. You are in great hands with Bay Equity!
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Closed Aug '22
5.0
There experience helping us through the process.
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Closed Aug '22
5.0
Jindra and her team make this a seamless process. She is the best
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Closed Aug '22
5.0
She was so helpful and understanding about my na�vet� in buying a house and I?m very grateful to her for that
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Closed Aug '22
5.0
Great communication
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Closed Aug '22
5.0
Great experience!
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Closed Aug '22
5.0
This is my second time using Jindra & her team. I called Jindra again because of the great service I received the first time. Jindra & her team made the process go smoothly. Jindra and her team were very helpful. They answered any questions I had in a timely manner. They kept me updated throughout the loan process until closing. I definitely recommend Jindra.
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Closed Aug '22
5.0
Over the exceptionally long and almost painful process of completing my mortgage refinance, the entire team was there for me to finally complete it. I had multiple "hiccups" throughout the process and it all worked out incredibly well. I cannot thank them enough for their efforts and will always refer people for anything related. I am very thankful I was able to use Jindra and her team, they are truly the best!!
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Closed Aug '22
5.0
Everyone was helpful and appreciated the way you walked me through each step of the process.
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Closed Aug '22
5.0
Working with Jindra and her team was fantastic. Jindra and team are super professional and very communicative. After every phase we would receive an email with a video explaining the process. The online document submission is really amazing as it is secure and hassle free. She made us feel so comfortable in the whole purchasing process. We were lucky to work with Jindra & team in getting the financing done for our home.
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Closed Aug '22
5.0
Working with Jindra and her team was fantastic. Jindra and team are super professional and very communicative. After every phase we would receive an email with a video explaining the process. The online document submission is really amazing as it is secure and hassle free. She made us feel so comfortable in the whole purchasing process. We were lucky to work with Jindra
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Closed Aug '22
5.0
Jindra and her team are pros. Very happy and will use again when time comes. Highly recommend Jindra and her team.
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Closed Aug '22
5.0
As a first time home buyer, the experience can be very daunting and scary. Fortunately, Jindra was always there to help ease that discomfort. She was always there to any question and was able to walk me through the process any time I was confused. I generally felt that she always had my best interest in mind.
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Closed Aug '22
5.0
A seamless experience! Love the online portal. It made submitting documents a piece of cake!
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Closed Aug '22
5.0
Constant communicating outlining options and potential hurdles we may encounter along the way.
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Closed Aug '22
5.0
Thank you! It was a journey, but a journey worth taking - and you helped make the entire process more understandable, and successful in the end.
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Closed Aug '22
5.0
I received prompt attention from Yanda or hurst staff with every question I had. They were very professional, kind and patient with me throughout the whole process!
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Closed Aug '22
5.0
Everything
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Closed Aug '22
5.0
Jindra made it great. Her attentiveness to my whole experience.
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Closed Aug '22
5.0
The high level of engagement, easy online document submission and Jindra going the extra mile to solve whatever issues come up made a huge positive difference.
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Closed Aug '22
5.0
The level of service, the easy online submission of documents and Jindra going the extra mile on any issue which popped up made it great.
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Closed Aug '22
5.0
The high level of engagement, easy online document submission and Jindra going the extra mile to solve whatever issues come up made a huge positive difference.
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Closed Aug '22
5.0
The high level of engagement, easy online document submission and Jindra going the extra mile to solve whatever issues come up made a huge positive difference.
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Closed Aug '22
5.0
The high level of engagement, easy online document submission and Jindra going the extra mile to solve whatever issues come up made a huge positive difference.
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Closed Aug '22
5.0
The high level of engagement, easy online document submission and Jindra going the extra mile to solve whatever issues come up made a huge positive difference.
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Closed Aug '22
5.0
The high level of engagement, easy online document submission and Jindra going the extra mile to solve whatever issues come up made a huge positive difference.
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Closed Aug '22
5.0
The high level of engagement, easy online document submission and Jindra going the extra mile to solve whatever issues come up made a huge positive difference.
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Closed Aug '22
5.0
The high level of engagement, easy online document submission and Jindra going the extra mile to solve whatever issues come up made a huge positive difference.
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Closed Aug '22
5.0
The high level of engagement, easy online document submission and Jindra going the extra mile to solve whatever issues come up made a huge positive difference.
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Closed Aug '22
5.0
The high level of engagement, easy online document submission and Jindra going the extra mile to solve whatever issues come up made a huge positive difference.
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Closed Aug '22
5.0
The high level of engagement, easy online document submission and Jindra going the extra mile to solve whatever issues come up made a huge positive difference.
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Closed Aug '22
5.0
The high level of engagement, easy online document submission and Jindra going the extra mile to solve whatever issues come up made a huge positive difference.
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Closed Aug '22
5.0
The high level of engagement, easy online document submission and Jindra going the extra mile to solve whatever issues come up made a huge positive difference.
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Closed Aug '22
5.0
The high level of engagement, easy online document submission and Jindra going the extra mile to solve whatever issues come up made a huge positive difference.
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Closed Aug '22
5.0
The high level of engagement, easy online document submission and Jindra going the extra mile to solve whatever issues come up made a huge positive difference.
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Closed Aug '22
5.0
The high level of engagement, easy online document submission and Jindra going the extra mile to solve whatever issues come up made a huge positive difference.
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Closed Aug '22
5.0
The high level of engagement, easy online document submission and Jindra going the extra mile to solve whatever issues come up made a huge positive difference.
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Closed Aug '22
5.0
The high level of engagement, easy online document submission and Jindra going the extra mile to solve whatever issues come up made a huge positive difference.
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Closed Aug '22
5.0
The high level of engagement, easy online document submission and Jindra going the extra mile to solve whatever issues come up made a huge positive difference.
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Closed Aug '22
5.0
The high level of engagement, easy online document submission and Jindra going the extra mile to solve whatever issues come up made a huge positive difference.
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Closed Aug '22
5.0
Excellent upfront and honest feedback throughout the entire process. Jindra and her team were available and very considerate during this process. It?s often very stressful and as someone who has purchased multiple homes, I can say her team is the best!
I?ve conducted (3) purchase or refinance transactions with Jindra.
Highly recommended!
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Closed Aug '22
5.0
Jindra made everything easy and was able to explain everything in a way I could understand it so I always felt like I knew what was going on. Super pleasant to work with her and her team!
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Closed Aug '22
5.0
Jindra was patient and gave us great advice on how to go about refinancing our home. Answered questions promptly and gave support at every turn. This is the third time we've worked with her and I will happily continue using Bay Equity for their mortgage services.
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Closed Aug '22
5.0
Jindra and her team went out of their way for my refinance when other lenders shut me down. Jindra took time to put me in the best situation and was in constant communication. Thank you so much for your help Jindra. Please Thank your whole team on my behalf.
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Closed Aug '22
5.0
Jindra made my first real estate purchase a breeze. She was available 24/7 for any question I had whether it be big or small. Very appreciative for the smooth transaction and how helpful her team was.
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Closed Aug '22
4.0
Everyone was very helpful and explained the process with great details.
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Closed Aug '22
5.0
Quick and excellent service by entire team
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Closed Aug '22
5.0
Jindra and her team were very patient, thorough, and knowledgeable during the entire process- any time we had a question (or many), Jindra and Brian took the time to respond quickly and make sure we understood. They always had a positive attitude and you can tell your team genuinely cares for their customers. We've worked with Jindra 3 times now, and Bay Equity the only one we plan to contact in the future. She is an asset to the company, and we will also be referring friends and family. I can't thank you enough Jindra, Brian, and the entire Bay Equity team for simplifying and helping us navigate this process, while providing outstanding customer service! :)
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Closed Aug '22
5.0
Fast and effective process. No delays, everything moved forward very efficiently with great communication
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Closed Aug '22
5.0
Open communication
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Closed Aug '22
5.0
Jindra and her associates are very helpful, and responsive to emails and calls.
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Closed Aug '22
5.0
Jindra and her associates are very helpful, and responsive to emails and calls. They provide us with necessary help and connections we need. Very informative and easy to work with. They update us whenever there is something new with our loan or any other requirements.
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Closed Aug '22
5.0
Jindra and her team are great to work with. Fast responses to questions and great communication throughout the process.
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Closed Aug '22
5.0
Its amazing working with Jindra and her team. They are far above qualified for the job and work to make sure every possible avenue is taken, to insure ever goal is reached
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Closed Aug '22
5.0
Was like doing business with a friend.
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Closed Aug '22
5.0
Great communication, clear steps, quick
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Closed Aug '22
5.0
Advise she gave me on consolidating debt and saving on interest for home loan
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Closed Aug '22
4.0
Great knowledge in the field
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Closed Aug '22
5.0
Jindra is amazing and makes the home buying/refi experience so easy and smooth.
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Closed Aug '22
5.0
Jindra is so informative. Straight shooter. Tells you the pros and cons of every possible decision. Her staff is also communicative and friendly.
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Closed Aug '22
5.0
Timely and professional experience
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Closed Aug '22
5.0
Jindra and her staff made my refi easy and stress free! They were on top of everything to make sure I had a smooth closing.
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Closed Aug '22
5.0
The speed and efficiency getting through a short escrow ahead of schedule and with a holiday weekend in the middle of everything was really beyond my expectation.
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Closed Aug '22
5.0
The team was really friendly and professional at the same time. Love it.
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Closed Aug '22
5.0
The personal care that was given.
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Closed Aug '22
5.0
As a first time refinance, Jindra went above and beyond to understand my situation and explained everything to me. It was quick, fast, easy to understand and the prompting and messaging were appreciated. Very happy!
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Closed Aug '22
5.0
The willingness to go above and beyond. The communication.
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Closed Aug '22
5.0
My experience was great from beginning to end. Jindra and her team were professional and very helpful throughout the entire process.
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Closed Aug '22
5.0
very professional & knowledgeable people....Jindra & Kim were .prompt with responses whenever I had questions or a problem...very pleased with the service and overall experience.
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Closed Aug '22
5.0
Jindra & Kim were very professional & knowledgeable regarding my refi. They were very prompt & helpful whenever I had questions or an issues. They were friendly and courteous & I would highly recommend using them for any of your financial needs.
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Closed Aug '22
5.0
Jindra worked very hard to complete my application and had great communication with me on every point of the way.
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Closed Aug '22
5.0
The whole transaction was so smooth and the platform that we uploaded documents made the process very easy.
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Closed Aug '22
4.0
Loved how we all worked together, the loan officer, the realtor, and ourselves as the clients, joined together as a team - to get through the process of an approval of a loan, selling of our home, and buying of the new home - all at the same time.
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Closed Aug '22
5.0
Great communication
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Closed Aug '22
5.0
Jindra and her team were very wonderful! Always responded in a timely manner and made sure to explain the process so well. I would recommend any of my friends to her and her team! You will be in great hands!
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Closed Aug '22
5.0
The communication and helpfulness was outstanding. She made my journey through this process painless and easy!!
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Closed Aug '22
5.0
Great communication and the willingness to work with me
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Closed Aug '22
5.0
Helping a 1099 employee obtain a loan when other agencies had denied any options.
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Closed Aug '22
5.0
Great experience!
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Closed Aug '22
5.0
The whole experience.
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Closed Aug '22
5.0
All questions Were answered and addresses in a timely manner. There was Never any lack in communication. Overall a very pleasant experience!
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Closed Aug '22
5.0
Communication was outstanding! Questions were always answered! Fantastic service!
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Closed Aug '22
5.0
I liked how easy all the process was
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Closed Aug '22
5.0
Jindra made our request of closing quick possible!
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Closed Aug '22
5.0
Jindra & her team were great! They answered any questions I had. They responded back in a timely manner. The whole experience was great & quick. I definitely would recommend Bay Equity.
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Closed Aug '22
5.0
Response time on emails, texts & calls was beyond normal.
Very stressful time & Jindra and here team were great.
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Closed Aug '22
5.0
Jinda and her team are fast, thorough, and most important - knowledgeable! They guided me every step of the way and made it extremely easy to provide my documents quickly, were able to lock in a great rate before rates started increasing, and all without having to make multiple trips to the bank. I highly recommend Jindra and her team for your next home purchase or refinance!
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Closed Aug '22
5.0
Jindra is very knowledgeable, pleasant, very patient at explaining the loan process, and prompt in returning phone calls/messages. Would definitely recommend Jindra to others in need of a loan.
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Closed Aug '22
5.0
Exceptional customer-oriented attitude, knowledgeable, prompt communication and guidance, available around the clock.
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Closed Aug '22
5.0
Experienced a bit of re-work as teammates changed. For example, had to provide salary key 3 times because the predecessor never wrote down the key into the file.
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Closed Aug '22
5.0
Jindra and I have gone through handful transactions over last decade. She is a direct communicator with a well of knowledge. She will patiently explain every intricacy of your transaction and she will guide you through each step. I thought this level of service is reserved for first timers only, but no, Jindra has done so every time we?ve completed a transaction. She is patient, thorough, and will do whatever she can to secure you the best rate possible. I am glad to report that while my transactions grew in complexity over the years, Jindra?s assistance never diminished. She is a gem!
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Closed Aug '22
5.0
Communication is huge! I felt aware of every little change and possible outcome. This by far was the best buying experience I have had buying a home.
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Closed Aug '22
5.0
Jindra, you and your team are excellent to work with. You went above and beyond during the loan process. I sincerely appreciate everything you have done for me.
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Closed Aug '22
5.0
Jindra is a go getter when it comes to closing on homes. She told us that in the beginning and she stuck to her word. Now we are in our home and we love it. Thanks again to Jindra and her elite team for making our dreams come true.
Solved the problem and made a accurate game plan to make it work.
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Closed Aug '22
1.0
I was referred to Jindra by my Redfin agent because I had a poor experience with my last lender. Jindra called me and got me interested enough to move forward with Bay Equity even though I felt she was just not personable. I had a hiccup during my mortgage process during the 11th hour which was entirely my fault. When I contacted Jindra, she was cold and callous. I guess because she thought I may have fudged my deal. Needless to say I closed my loan on time without any delay. I honestly feel like she changed the way she treated me because thought the deal may not go through. I don't appreciate the way I was treated. I will not recommend Bay Equity to any of my peers or acquaintances. BTW...This is not a review of Jindra's supporting team because honestly they were great. Michael and Kim really were a joy to work with. Jindra was just not friendly at all.
The entire purchase process with Jindra and her team was extremely smooth. I attribute this to her extensive knowledge of the national loan/mortgage landscape, tireless work ethic, and ability to work seamlessly with my realtor.
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Closed Aug '22
5.0
Very smooth closing! This is not the first time we have worked with Bay Equity and again they did a wonderful job. Jindra kept us in the loop the whole time and always made sure we knew exactly what was going on in the process. She was always very prompt in responding to calls or emails. I would absolutely recommend Bay Equity for anyone purchasing a home!
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Closed Aug '22
5.0
Jindra and her team did a great job. They were on top of everything. Communication was excellent each step of the way. Purchasing a home is very stressful. They made the process smooth and seamless. I will be recommending Bay Equity to my family & friends..
Jindra Faulkner (and her team) was exceptional! As self-employed buyers we encountered some obstacles with financing but Jindra guided us with professionalism and positivity, securing a good interest rate and closing on time!
Jindra was great. She was extremely calm and explained everything thoroughly. She made sure to be in constant communication so we always knew where we were and what was next in the process.
Bay equity loans will secure a loan when others would fail. They will guide you through the purchase of your home with peace of mind. They will answer all questions and concerns so that you feel like your buying your home with confidence.
She is awesome! On top of everything and we closed so quickly! Highly recommend her!
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Buyer Did Not Sell Dec '19 Antioch, IL
$225,000 • 1st Time Buyer
5.0
Jindra was awesome! She is super-responsive, knowledgeable, and explains things so someone even like me can understand. Same goes for everyone on her amazing team as well. I would not hesitate to recommend her to a friend and will definitely be using her services for our next home purchase!
Jindra and her assistant Angela helped us make the home buying process fast and efficient. She will be so honest with you and make sure you are on track.
Jindra and her whole team were very responsible and definitely knew what they were talking about. Andrea was persistent which was good for us and appreciate everyone’s efforts on a fast and smooth closing
No complaints. Everything worked out. We dealt with a few other brokers during this process and Jindra is the only one I'd consider recommending to a friend.
Jindra and her team were exceptional- they made the process quick and painless! We are thrilled that we worked with them and would refer/use them in the future.
Jindra Faulkner did an excellent job answering all of our questions.
She was extremely thorough and made every step of the process very easy to understand. Any time I reach out to her she would respond almost immediately I would highly recommend using Jindra Faulkner.
Always very helpful and provided great advices. Assisted very well and made the entire experience less stressful and smooth. Made herself always available with our questions.
Jindra is great at what she does. She communicates promptly and helps clients understand all the steps involved in the home buying process. I always felt comfortable asking Jindra any question as a first time home buyer. Jindra is personable, smart and motivated to help her clients the whole way through.
Jindra was amazing to work with; her knowledge of the industry is incredible. She's the best! I would highly recommend her to all my family and friends.
Upon a recommendation from our realtor, Shelly, we used Jindra and her team after already working with another lender. We started with her late in the game and Jindra and her team managed to get us to closing in 3 weeks!!! Jindra was easy to get a hold of and always had an open line of communication. She explained the process thoroughly in easy to understand terms and made uploading necessary documents a breeze. Highly recommend Jindra and her team at Bay Equity!
Jindra was a great person to work with and I should admit that she is an encyclopedia who has answers to all the questions. She walked through all the mortgage steps when required during our home buying process. She made my mortgage loan process so smooth since we were first time buyers and was available all the time almost round the clock to answer my questions. You one can choose her by closing the eyes and she does all the job for you.
Amazing is the only work I can use to describe our experience with Jindra and her team! She gave us the best rate we could find, offered amazing advice at every corner and was absolutely always available to answer our many, many questions. The entire team at Bay Equity did an amazing job and we couldn't be any happier. I heard about all the nightmares that come with the mountain of paperwork for closing but the people at Bay Equity made things very easy for us and walked us through purchasing our first home!
Jindra is just fantastic! Extremely knowledgeable, lighting speed service and very personable. Would recommend everyone to go with her with 'eyes closed'. She'll make the whole lending process a cake walk!
Awesome she is always there and responds at any time another one of the best!
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Buyer Did Not Sell Mar '16 WAUKEGAN, IL
$155,000
5.0
This was my first home purchase. Jindra was very knowledgeable and helped my every step of the way. She informed me of everything that I needed to know and should expect and helped me fully understand the entire process. She made it easy and I would recommend her to anyone and everyone.
We had a very tight deadline to meet and Jindra was able to pull it off even when there were a few bumps in the road. She is professional, experienced, and most importantly... she is well respected in the industry!
We had a very tight deadline to meet and Jindra was able to pull it off even when there were a few bumps in the road. She is professional, experienced, and most importantly... she is well respected in the industry!
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Buyer Did Not Sell Nov '15 BEACH PARK, IL
$139,999 • 1st Time Buyer
5.0
Best lender I've ever had the chance to work with.
Jindra was excellent! She checked out all of our information and made sure the closing went smoothly. She was prepared with everything and answered our questions usually within 10 minutes, regardless of what time of day. It was a wonderful experience!
Jindra kept me in the loop at all times and made everything clear during all steps of the process. She was always available and did a great job responding to everything during the loan process.
Jindra and her team were great!! Jindra replied to messages on time and and walked us through the application process. She gave us great tips on what to do and what not to do, so that nothing negative would affect my approval leading up to closing. Jindra and her team worked hard to get all my paperwork done on time to close with only a short notice.
Jindra was knowledgeable and helped us keep the rate as low as we could within our VA loan. Had a hiccup on the VA portion, but that was just an easy phone call that I had to make to straighten things out. Most of the leg work was done by Jindra and their staff.
Thank you Jindra for all your assistance! Your team made the mortgage experience better than I anticipated.
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Buyer Closed Apr '15 LAKEMOOR, IL
$183,000 • 1st Time Buyer
5.0
Jindra was fantastic in helping me secure financing to purchase our home - explaining the whole thing step by step and making sure every deadline was met! She really made the process simple and easy. I would definitely recommend her!
Jindra is without question the best at what she does. Sharp as a tack, she never let us down and always found solutions to whatever roadblocks tried to slow the purchase of our home. We can not put to words the help she was.
Jindra and her team was a "textbook support system" in getting our loan paperwork done. She was Extremely helpful,patient and understanding with us in the entire process of the loan approval.
We got a great deal of learning experience interacting with Jindra and her team.
Jindra and her team, were amazing and worked with me on every step. They were very patience as I provided the information requested and gave feedback to put together the best package. I look forward to working with them again.
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Buyer Closed Oct '14 FOX LAKE, IL
$108,000
5.0
Very reliable.they answered all our questions and was there till the end if closing
When first reaching out to Jindra I wasn't able to qualify for a loan, but she helped explain exactly what needed to be done to repair credit and get to where I needed to be. It was a long process and she helped through every step. She responded very quickly to anything I needed and was always there to help me. We finally made it to the closing table and with a little bit of problem she still pulled through and closed that day!
Jindra and her whole team were really great! I was very new to this process and Jindra had all the knowledge I needed to complete my purchase. I am very happy with my purchase and Jindra was a great pleasure to work with !
We were first time buyers and were told many times it would be a long time or unable to get a home. Jindra and her team were on call for us whenever we wanted. Tips and their knowledge helped us get through the process and made things very easy on us. We are so very pleased to have chosen Jindra.
We do highly recommend to Everybody to for Home Loand Mrs. Jindra Faulkner - SENIOR MORTGAGE LOAN ADVISOR, NMLS # 225020 - Milestone Mortgage Solutions.
She is so Wonderful and Hard Working Person, she has helped us so Quickly to get Approved for Loan and have Closing Done!!! Thank you So Much!!!
Truly Yours, Mrs. & Mr. Yelena Ryabchenko & Arunas Krupskis
Jindra was great to work with. We had so many questions, and she answered them all in a timely manner, and with much patience. She turned a normally painful process into an easy experience for us. She had all of our paperwork ready to close much quicker than needed. With her help, there was almost no stress in getting a mortgage.
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Buyer Closed Oct '13 ROUND LAKE BEACH, IL
$186,000 • 1st Time Buyer
5.0
Jindra was excellent to work with during our mortgage loan process. She was very responsive and answered all my questions quickly and concisely. We were clear to close well in advance of our contract closing date. I'd highly recommend her.
Jindra is simply the BEST mortgage broker I have ever worked with. She is available and quick to respond at all times. She was creative , and provided recommendations to provide me with my best overall solution. I also got an amazingly competitive rate. There is no one better than Jindra.
Jindra is top rate. She and her team really know the business. She was very organized, attentive, and available during the whole process. I would recommend her to anyone looking for a lender.
Jindra and her team were outstanding in explaining all the processes in the loan process. She was able to get everything turned around in a very short period of time. Very quick response time to my inquiries.
Jindra was awesome! I would describe her as a miracle worker as she did wonders with my loan. Not only did she make the whole process smooth I appreciated her down to earth interactions and the flexibility in working with me. I would definitely work with her again when the opportunity arises.