Kevin Phillips 

“Redfin Recommended” service providers are highlighted strictly as a resource, and are chosen based on their positive relationships with our agents, and/or consistently high customer reviews.

Kevin was great.

Kevin Phillips is a wealth of knowledge, experience and a great communicator. What I appreciate the most about Kevin, and why I have complete confidence in him and his team, is his integrity. He is always graciously personal and professional, and a pleasure to work with and refer clients to. Thank you Kevin!

As a first time homebuyer- this process can be very overwhelming and intimidating. Kevin always went above and beyond to answer any questions and to explain things thoroughly. He would check in constantly through out the whole process and just made sure I was caught up as things were happening. It has been a pleasure to work with Kevin and the team at Bay Equity!

You and your team left us very informed about everything going on. It was 100% better than what Nicole and I experienced last year. Can't thank you guys enough!

Attentive and supporting throughout.

Kevin and his team are some of the best in the business! Look forward to working with them again in the near future.

Kevin Phillips has been an exceptional guide and advocate throughout my journey of purchasing not just my first property but also my second. His commitment to providing accurate, timely, and insightful information made the entire process seamless and less stressful. Kevin?s steadfast dedication and expertise were evident at every step. He took the time to thoroughly understand my needs, offered potential ideas and strategies, and ensured that I was always informed about my options. His ability to present insights and alternatives helped me make confident and well-informed decisions. What stood out most was his genuine care for my success and his unwavering support in navigating the complexities of property buying. Thanks to Kevin?s guidance, I was able to achieve my real estate goals. I couldn?t have asked for a better partner in this process and would highly recommend him to anyone looking to purchase a home.

I had the pleasure of working with Kevin Phillips' team, and I couldn't be more impressed. They were incredibly responsive and maintained excellent communication throughout the entire process. I would highly recommend their team to anyone and will definitely use them again for my clients in the future."

Awesome individuals that form an awesome team!

Kevin and his team are so amazing to work with! They are able to get my buyers through underwriting in record time and close early without any hassles. I always recommend his team to all my buyers!

Communication, consistency, collaboration, and overall customer service of Kevin and the entire Bay Equity team.

Kevin and team were amazing to work with as we prepared my client for his first home purchase! They were communicative, kept us apprised of what was happening every step of the way, and were always willing to assist no matter the day or time. I would highly recommend Kevin and the Bay Equity team to anyone purchasing a home and/or working with a client to purchase a home! Thank you Kevin for helping us get to the finish line! We had a great time celebrating this exciting step on our client's journey!

Amazing as always!

Great communication, instruction. Moved quickly. Projected conservatively and came through better.

Very fast, professional and efficient!

Kevin and his team always go the extra mile to ensure a smooth process. As a Realtor, I rely on lender's to make sure that what I submit on my contract can be fulfilled. I am always confident that when Kevin and his team say you are good to go, they mean it and it's true. Most importantly when things go a little sideways, they are there to see it through. I have worked with their team for many years and will continue for many more. I highly recommend them!

Very fast, professional and efficient!

Kevin and all of his team are AMAZING, consistently raising the bar and providing exceptional service. The care they have for their clients and partners always shines through!

Always has an answer or solution and easy to get in touch with at any time

Kevin practiced effective communication with us throughout the process and went the extra mile to ensure any barriers we were dealing with were addressed and/or mitigated. He helped us from beginning to end to be successful in our home purchase and operated with kindness and integrity.

The all help everyone gave me

thank you! will send you more clients when I have them.

It was actually beyond Great. Kevin and his team made it Easy, painless, friendly,trustworthy,helpful

I am writing in recommendation of Kevin Phillips and his team at Bay Equity for anyone searching for a home loan mortgage. We were guided through the process in a few short weeks. A very impressive timeframe. Kevin, Colleen, and Joyce and the team made the mortgage process with speed and efficiency. Their outstanding communication, interest rates options various mortgage options are guided by expertise and ability to clearly and concisely articulate the financial issues involved help us to make our decisions. In addition, we couldn?t have been more satisfied with Bay Equity and would highly recommend them for a Home Loan. Kent & Kathy Meredith

Kevin was incredibly helpful and professional during our home buying experience. We are first time home buyers and he guided us every step of the way during the process. It was a smooth transition from being renters to becoming homeowners due to Kevin?s communication and professionalism.

Kevin went above and beyond for us to make sure the house buying process was well understood and smooth sailing. Kevin and his team helped us get all of our correct documentation in order in a fast manner so we can stay on top of deadlines and every step felt comfortable as he explained everything into much detail.

Kevin was very hands on and walked us through everything step by step. Kevin also would explain things in great detail and would do so in terms anyone could understand. In addition, Kevin would give constant updates, leaving you with no room to speculate. Thank you Kevin!

You did good Service , on time and always. Accommodating .

Kevin, Colleen, Nicki, and Wendy are amazing! Fantastic communication, very knowledgeable, super helpful guiding our clients to a smooth closing. Thank you!

As always great communication, honest advice to myself and my clients and overall trust. Thank you Thank you Thank you for always doing what is best for our clients.

It was wonderful to feel the support of Kevin and his team, from beginning to end, every step of the way, extremely helpful, responsive, reassuring, knowlegeable, and kind. We learned a lot from Kevin along the way and could not thank them enough for all the effort and dedication.

I felt like the communication between us and your team was easy and you were quick to respond to any questions we may have. You always made sure things were understood by us and although my family was also involved, you didn?t go to them with everything, but made sure we were the first involved.

Communication, patience, and kindness!

Had a wonderful time working with Kevin- he was always positive, responsive and felt like we really supported each other in giving the client a great first home buying experience. Could not recommend more!

Kevin and his team were incredibly helpful. He was always timely with communication, offered good advice and made me feel supported along the entire process.

Kevin and his team consistently provide outstanding customer service to our clients and are always available to answer questions and have great communication throughout the entire process. I highly recommend this team!

Communication and fast responding

Kevin was extremely helpful for first time home buyers! He made the process approachable and relatively stress free. I?ll be recommending Kevin and his team to anyone looking to purchase a home.

Kevin and collin were very helpful and could answer and clarify any questions I had.

Our closing date was very short as requested by the seller but Kevin assured them to close the deal on time and he did. Excellent work on advising and explaining the whole process. Highly recommended

Always on top of everything, knew everything we needed, always communicated promptly, never left us hanging or worrying. I literally have 0 complaints or criticisms. This whole process is tedious but you made it as easy to follow as possible. Thank you!

Kevin made the first time home buying process smooth and clear. He and his team walked us through each step and provided insights. He is a person with impeccable knowledge!

Kevin went above and beyond to assist us in getting loans processed in order for us to sell and buy our house. Without his diligence and quick response we would probably have not gotten our dream house. He is incredible.

Seem like everyone involved really took pride in what they were doing and they made it a very rewarding experience for us

You did Kevin. Pretty simple.

Kevin and his team were awesome! Communication through the whole process was wonderful. They never left my husband and I questioning anything as they provided very detailed communications. I would refer them to all my friends and family.

Kevin and his staff (specifically Colleen) are in constant communication with us during the entire loan process. They keep us up-to-date during every step. They are very knowledgeable and always answer any questions that we have. They are very personable and no question is too small for them. Amazing exceptional service!!!

Kevin and his team at Bay Equity make you feel like family. They care and work very hard to get you what?s right for you. Not only are the amazing and getting you what you you need but also at explaining the why and how to. We?ve talked to many mortgage company?s where we?re just a number and this is definitely the opposite. I felt safe in their hands the whole time and I was able to understand it all. You couldn?t find a better team.

Kevin and his team at Bay Equity make you feel like family. They care and work very hard to get you what?s right for you. Not only are the amazing and getting you what you you need but also at explaining the why and how to. We?ve talked to many mortgage company?s where we?re just a number and this is definitely the opposite. I felt safe in their hands the whole time and I was able to understand it all. You couldn?t find a better team.

Kevin/Colleen and his team were absolutely amazing! Extremely communicative, kind, patient and easy to work with. So very grateful for them!!!

Our experience was great. He was very helpful and every time I had a question he got right back to me.

Simplified the process , great communication , fantastic team

Kevin and his team at Bay Equity make you feel like family. They care and work very hard to get you what?s right for you. Not only are the amazing and getting you what you you need but also at explaining the why and how to. We?ve talked to many mortgage company?s where we?re just a number and this is definitely the opposite. I felt safe in their hands the whole time and I was able to understand it all. You couldn?t find a better team.

Kevin went above and beyond to ensure that everything went as smoothly as possible with great communication and follow through. Very grateful to him for his help and expertise.

Very intelligent person

My interactions with various individuals was pleasant enough, but soon I was getting emails from ancillary (other departments?) folks without any prep from the original team. Did not kbiw who I was talk8ng to or why. Also, sometimes the info I was provided didn't seem consistent. The way it 'felt'? A large org of capable people who didn't have the best internal communication ( that's my job, btw, Org Behavior, Consulting).

A joy to work side by side with. Every step was detailed described and there was never any confusion. They made you feel so important to them and helped us get the best loan for us.

She was very knowledgeable about my options and explained things well.

The whole process was great! Team was helpful in getting me information and helping me understand stand the information I was given

I appreciated the transparent communication and letting me know what was happening every step of the way. Very pleasant experience.

I appreciated the transparent communication and letting me know what was happening every step of the way. Very pleasant experience.

Always available to answer our many questions and explained everything into details

From the very beginning of my preapproval process Kevin and his team were easy to work with! Great communication, easy portal to upload documents and I felt supported every step of the way!!!

From the very beginning of my preapproval process Kevin and his team were easy to work with! Great communication, easy portal to upload documents and I felt supported every step of the way!!!

The whole process was smooth and easy. The entire Bay Equity team was a pleasure to work with!

Awesome at explaining every single step of the process and the whole team can explain it in multiple ways to help us understand everything and to be comfortable with the decisions we make through out the process.

So easy to work with and great information provided!

Easy to work with

Paula was very helpful and great to work with.

We love working with Kevin! He?s very patient, and takes the time to make sure we understand all aspects of the transaction. He?s communicative, easy to get hold of and works hard to make sure we are taken care of. Highly recommend!

My wife and I were first time buyers and Kevin was super helpful and very knowledgeable. He answered all of our questions and made this a great experience. We would definitely recommend him to friends and family.

Worked with me every step of the way, always had my back in reasonable situations. Did not hesitate to answer any questions even if he didn?t know the answer to the question, he would find that out for me and would get back to me as soon as possible. Great experience overall.

Kevin was excellent about communicating what was expected, where we stood, and how to move forward. His team made us feel confident and comfortable in our first home buying experience.

Kevin and his team made this process simple. They provided me the best information, had the best interest of my family in mind and I feel like a HUGE winner!

Kevin and his team are very friendly, very knowledgeable and very helpful. I knew where we were every step of the way and all my questions were answered quickly and clearly. Thank you Kevin and Team!

Kevin did an excellent job for us, I believe this is our 4th loan with him, he's definitely my go to on these matters.

Kevin and his team are awesome, very communicative! We closed on our property early!

Kevin and his team are great to work! We have worked with them twice now. We chose to call Kevin again because we knew we would receive great service and our refi would be done right! We highly recommend Kevin!

I appreciated the amount of communication at the beginning of the process and throughout. There were some times when I felt a few requests for documentation came out of the blue and I had to figure out how to meet these requirements. But overall I appreciated the transparency and frequency of communication.

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Kevin and his group were great to work with and very helpful throughout the whole process of our first mortgage.

I've always heard buying a house is stressful but Kevin and Coleen made it seem easy they were very organized and answered any and all questions in a manner that we understood. I would definitely recommend them to anyone

Kevin and Colleen are understanding and patient folks who carefully listened to us about our needs. They thoroughly explained the process and how things would unfold in this new world we all inhabit. We've been quite busy with, well everything, and they've been understanding and very thorough. We highly recommend Bay Equity for residential financing forward to our next deal with them.

Kevin and his team were clear in their communications, patient when working with us and provided excellent professional advice. We never felt pressured and knew Kevin has our interest at heart.

My name is Percy and I live in Puyallup. Let me tell you something. Kevin and his team are amazing. Colleen was always communicating and they will tell you and answer all questions. Pretty quick during these COVID 19 times. Have your document ready to go to make the process quicker. already refered them to a co-worker of mine for a refinance. This is my first home and I'm glad to have worked with them. Closed early as well. This review is from a guys who works in a financial institution.

Best first home buying experience ! Kevin and his team are amazing !

Kevin was always available to answer my questions. He was thorough and did not rush me into a decision. He was knowledgable and kept everything on a perfect schedule for closing. I would strongly recommend him to anyone looking for a mortgage lender.

I think communication is the biggest key I would say. I understand that everyone was working hard but I feel like we were in the dark the last 3 weeks on whether we were getting the house or not. Up until the moment we got the keys, we were still unsure and uneasy about the process.

Right from the beginning, Kevin was incredible to work with. He made an often confusing and intimidating process enjoyable and smooth. He helped us understand each step and educated us along the way. His communication was seamless, and he worked well with our Realtor. He helped us put together a deal that got us the house of our dreams and moved us forward financially. We're grateful and will often sing his praises.

Kevin kept good communication throughout the process, and provided realistic figures, numbers, calculations, and timelines.

Paula was extremely informative and available throughout the entire process. I could tell she worked hard to ensure I had the best information, rate, and support available. I would use her again in a heartbeat.

Kevin and Colleen were there every step of the way and made this a pain free experience.

I feel like everything was explained to us in terms that we understood as first time home - buyers. That part was HUGE for us; coming from two different fields that have nothing to do with finance or realty. We appreciated the level of communication and kindness from the whole staff! Thank you!

Kevin is an outstanding lender and has his clients best interest at heart. He?s effective in communication and hard working.

You and your total staff were wonderful! Thank You for a wonderful experience! We are very blessed to have you in our purchase of this home. again Thank You!!

Kevin is incredible. We've done business with him multiple times in the past and he is absolutely our go-to for home financing.

Kevin and his team has been very helpful. Made a strefull time less stressful.

Every one I interacted with were very helpful and patient with me as a first home buyer. They made me feel comfortable and at ease with the process of buying a home.

Kevin provided a good and fair rate and also provided advice when requested.

Paula provides excellent service! We have already referred her to a friend.

The constant communication from my lender and collaboration with my realtor to secure the transaction.

Great communication and well support from Kevin?s team and also Kevin will do most he can do to give you the best rates in the market.

the communication from Kevin and his team was great. they made the home buying process smooth and fast.

Kevin and his team where so great to work with. They answered all my questions and work hard and fast to close on our house. They really made the first time home buying experience easy and stressful. If you are on the markect for a new home or your first home I highly Recommecnd Kevin and his team.

I didn't work with Kevin nearly as much as I worked with Colleen, Kevin was great but Colleen was a super awesome!

Best home loan experience I've had.

I used Bay Equity when I first bought my home and now four years later to do my refinance. My experience with Kevin and the Bay Equity team both times were great ? with no stress. When it's all said and done ? and you walk away feeling good about the whole transaction, that's a good experience in my book. All around good folks to work with, so go check em out.

Communication was fast and accurate. The whole team worked to get my refi done quickly.

Responsive. Clear communicator. Excellent job setting expectations. Not afraid to give advice/recommendations that may have been different than initial thoughts on project.

Kevin was always willing to take the time to respond to questions and provide updates. He listened well to my needs and concerns and made me feel like we were working together as a team.

Paula has been Extremely helpful every step of the way. She took complete responsibility and handled the process from start to Finish for me. Always placed my needs, demands and interest at the top and answered all my questions. Great in depth analysis and advice when I needed it the most. Looking forward to continuing business with Paula.

Paula took great care of my wife and I. She was very quick getting us pre approved and was there for any questions along the way. Once we found the house we wanted, her and her team worked quickly to ensure we had all documentation needed to close. A++ service.

Kevin and his team were excellent at communicating each step during the lending process. I will be sending all my friends their way.

Paula was absolutely amazing and made our home buying experience feel so much easier. We are first time buyers and clueless is an understatement. Paula was always readily available to answer any questions we had. She truly makes you feel like you?re her most important priority. I cannot recommend her enough.

Paula and her Team are great. We are a military family and did most of our communication with Paula from out of state. Her team worked tirelessly to ensure we got all our paperwork in on time. We got our loan approval within hours and founds our home the first day. Would highly recommend using Paula.

Kevin and his team were extremely helpful and always available whenever we had a question. Their level of expertise and client care is unmatched!

Paula and the Bay Equity team were great and easy to work with. The electronic way of signing and getting documents to them was easy! Even when the VA was making things difficult, they were able to keep everything together and work with us to make things happen! Would highly recommend!

Above and beyond service. Really appreciated all the hard from Kevin and Colleen. Definitely wouldn?t have gotten our home without them.

He was very informative And on top of everything

My boyfriend and I were first time buyers and Kevin's patience was so appreciated in this time! Kevin was willing to talk at any time, help with anything and he was more than willing to explain things to me with any questions I had-- no matter how silly they felt to ask. Times are tough right now with a pandemic, trying to take care of his own family and of course business being rather busy right now but he still never made me feel like I was a burden or bothering him in any way. Thank you!!

Kevin was very attentive and full of answers whenever and whatever I had to ask . He made this much more exciting because he explained everything no matter how many times it took for me to understand . He was wonderful !!

Kevin Phillips and Colleen Nichols were FABULOUS in the re-finance process of our house!! Kevin secured a low interest rate which will HELP our "retired" life style IMMENSELY!!!! Colleen made the process SO EASY!!! She communicated with us weekly and even twice weekly on our status!!!! WE STRONGLY, STRONGLY recommend them!!!!

timeliness to question and ease of document submittal

We were able to save a large amout of $ per month by refinancing, a huge deal in our current economy! Thanks for helping alleviate the stress of it all...

Paula is very knowledgeable about the lending process. She was very quick in returning phone calls/texts. Paula is very professional and we will use her again in the future.

Paula made everything so smooth and easy. The process was completely stress-free and she was always available to answer any questions that I had.

Kevin always meets all of our needs and answers all of our questions when we have them and explains things really well throughout the process!

Positive, honest team to work with. They had my best interests in mind at all times!

Kevin and his team were really informative, and helpful during this process. Probably the best mortgage experience I've ever had.

Kevin and Colleen made it easy and provided all the answer you need when you have questions. Great people to work with and highly recommend their service.

Everything step of the process went very quick and smoothly.

Kevin and his team are always on top of things and keep us in the loop. This is why we love working with them!

The best person you can do business with

We have been working with Kevin and team for the last 13 years for all our financing needs! He is always ready to answer any questions we have and explains things in a way that make sense! Never any pressure- just facts and honesty to guide us to making the right decisions for our needs. Highly recommend Kevin & the Bay Equity team!

Working with Paula was incredible. As first time buyers, she walked us through all the options and made sure we found something that worked for us. Paula was always available to answer all my questions and had an amazing team that was great to work with as well. I would highly recommend her to anyone buying a home! Thanks Paula for making the process so easy for us!

Quick and easy. Good communication

Great people! Definitely recommend to anyone looking to buy. We were first time homeowners and they made the process so easy.

You guys were wonderful. That's all I have to say :-) Thanks for everything

Very professional

He was always just a call away and his advice is really useful when I needed it.

Second time working with Kevin. Went well.

Paula was very informative and made the process very understandable and easy to follow. She also would follow up with a text after emailing us documents to sign, which was helpful as a person who doesn't consistently check my personal email. Paula was always available to answer questions and was a great resource as a first time home buyer.

Made the process easy and explained everything thoroughly

We have worked with Kevin and his team multiple times and they always deliver. For me, the value is really in their communication through the entire loan process. From explaining the process and setting expectations for next steps and timing, we never had to worry about our loan, which allowed us to focus on moving into our new home. Thank you!

The communication from all involved, the friendliness, the knowledge and skill in passing it on all combined to take the buying scariness out of the game and making it a pleasant experience

Kevin was awesome to work with. As a first time home buyer he as very professional and he all the answers! I loved the experience we had buying a home with his help!

Kevin and his team were great to work with and made the refinance process simple. They kept me updated throughout the process.

Timely and easy to talk to

Kevin and his team provide all the info I need and will always be available when we have any questions. He is very friendly and professional! Thank you so much for all your help getting a perfect home for me and my family.

Kevin is incredibly knowledgeable and connected me to the process throughout my VA Loan purchase. Even when navigating circumstances that were challenging for me as a buyer, Kevin provided consistent and positive updates to ensure we closed on time. He also secured an excellent rate and term and communicated well with my real estate agent. Kevin's team is professional, punctual and communicative as well. I highly recommend Kevin Phillips and Bay Equity Home Loans.

Kevin is incredibly knowledgeable and connected me to the process throughout my VA Loan purchase while also sharing information about conventional financing so I could make an informed decision. Even when navigating circumstances that were challenging for me as a buyer, Kevin provided consistent and positive updates to ensure we closed on time. He also secured an excellent rate and term and communicated well with my real estate agent. Finally, Kevin's team is professional, punctual and communicative as well. I highly recommend Kevin and Bay Equity Home Loans.

Kevin is responsive & attentive. He listens& answers your questions comprehensively & concisely; that way you can make an informed decision to align your budget & your goals. Clear timeline of the loan process; explains what is happening each step of the way. Secure, easy to use online portal that tracks submitted or pending documents.

Kevin, Colleen and Nikki were very helpful throughout the process. Very responsive - answers to all your doubts, and questions at any time (even after their working hours). Kevin is a gentleman! My wife and I are pleased with your service, man!

Kevin and his team are easy to work with, super responsive and friendly. They always make the process of buying or refinancing easy! Would highly recommend Kevin and his team!

Paula was a great help and had a vast amount of knowledge when it came to our home loan. She answered any and all questions we had no matter what time it was. We wouldn?t be in our dream home it if wasn?t for her and her hard work. Would highly recommend to anyone who is looking for a home loan!

Personal attention fromKevin? team was crucial. Many personal matters interfered with our attention to required details. Attention to our lapses by Colleen Nichols was invaluable in getting our transaction closed. She went above and beyond repeatedly with empathy and good humor all the way.

I liked the flow portal and I liked the communication.

Paula was amazing and very helpful with any questions we had regarding our loan! She was available 24/7 and was on top of everything that we needed to submit in order to get our loan. I would highly recommend using her for any of your home buying needs.

Simple, straightforward, fast

Paula and everyone we dealt with at Bay Equity were so helpful and always jept us up to date on the status of our loan/refinance progress. We'd highly recommend Paula if ypu are in need of mortgage help via new home purchase or refinance!

Very professional and friendly group of people, G Great communication during the process.

Has a Great team, very knowledgeable!

Very helpful all hours of the day

I?ve worked with him in the past. He very knowledgeable, professional and friendly!

Kevin and his team are thorough and professional. Colleen answered the phone on Christmas Eve as we had questions while signing the title documents!

Kevin is so easy to work with. He is so knowledgeable and makes the process straightforward and simple. We are saving so much by having followed the steps he advised us to take. This is our second time working with him and we continue to encourage all our family and friends to as well.

Easy friendly service. Always available even during the holidays.

I am a real estate broker and have been using Kevin Phillips and his staff for years for my buyers. He is very informative for new buyers and makes the process very smooth and easy to understand. I just used him personally for my own refinance and things went great as always. I would highly recommend Kevin for any of your mortgage needs.

Kevin and his team were great to work with!

Kevin and his team are very helpful and is always available and ready to assist!

Kevin and his team have handled all of my mortgage needs from pre qualifying to refi?s for almost 20 years. They are very helpful, explain things well and I have always felt safe with them. I would highly recommend them to anyone.

Paula was good. She was informative. The pieces that could have improved were outside of her control.

The people we work with, Colleen, and Kevin always make it easy. Communication is always reliable, answers are always clear. The ease of doing business and trustworthy people are a huge benefit. Thank you for being such a great company!