As first time home buyers, we certainly had a bit of paranoia accompanying the mortgage process ("were we getting unfair rates", "could we really trust these guys", etc.). When our mortgage rate almost increased less than a week before our close date due to what we initially thought was a small issue on our credit report, Matt worked with us TIRELESSLY and over the Thanksgiving holiday, including three full days on the phone with pretty much everyone who works at Citibank, to remedy the issue before the close so that we could keep a lower rate. He went above and beyond what he had to, and although the process wasn't all roses, we were so fortunate to have someone who clearly had the integrity they stated they did and who was looking out for our interests. We would definitely recommend Matt and Movement. Another bonus, unlike most of the big banks, they have more flexibility in the types of loan you can take. In our case, we did a Homestyle to complete some renovations on our property after move-in.