Janice Lake 

“Redfin Recommended” service providers are highlighted strictly as a resource, and are chosen based on their positive relationships with our agents, and/or consistently high customer reviews.

Janice was always available to answer my questions and work on my loan. She went above and beyond to make thos work.

The documents and closing papers were made known, completed, and submitted very quickly. This process of making an offer and closing was efficient and fast. Janice Lake and the Bay Equity team kept up great communication and clarified any question that came up for me. As a first time home owner, the process was smooth and easy.

Autumn and team were incredibly communicative and worked to find the best solution to fit my needs. Highly recommended!

Just having good communication and being clear and making sure my client was well taken care of.

Janice was always available to answer my questions and work on my loan. She went above and beyond to make thos work.

Everything

Communication, prompt response in a timely manner, friendly and easy to communicate with

Janice was very helpful in answering questions and assisting with everything since this was our first home purchase and had a million questions.

I was very happy at how quickly Janice and her team would communicate updates and respond to any questions I had. They were all very pleasant and helpful throughout the process.

Janice made this experience so easy! She was on top of everything and was always quick to reply and answer any and all of my questions.

This is the third home that we have purchased using Bay Equity as our home loan experts. They are fantastic. Janice, Autumn, and Becky are so responsive and have made our experience so smooth and almost effortless. I couldn't recommend them enough!

Her and her team were very attentive and quick to respond.

Quick and helpful communication! Janice and her team were excited for us and took care of everything!

Janice's attention to detail, communication and professional and personable personality! A pleasure to work with!

Very friendly and professional All questions answers promptly Always there to assist with whatever was needed.

Very good communication, quick and helpful responses!!

Team is very responsive and patient to explain complicated terms to me.

Janice and the team are super responsive and timely with everything throughout the home buying process. They are extremely knowledgeable and give great advice. We?ve worked with them three times and couldn?t ask for better service.

A++ Janice went out of her way to help with a difficult loan. We had a difficult loan involving several principals and got the loan we needed to go forward with the purchase.

Janice was very professional and knowledgeable. She explained the loan process thoroughly and made it easy and quick. She returned calls within 30 minutes or less. She made our home buying experience painless and stress free. My husband and I highly recommend Janice Lake for a wonderful loan buying experience. We definitely plan on using Janice in the future when rates go down and we can refinance.

Janice was very helpful and made our house buying experience very easy and stress free. She was always available for a phone call or an email.

No specific reason, just overall good

Janice and her team do great work. I've worked with them before and will most certainly do so again.

Autumn will go above and beyond for you as a lender. During the entire buying/selling process, the hardest working, most prompt and consistent force, was Autumn, Janice and their team. Fantastic personality, they care about you, and most of all they want to make sure you are happy. Nobody better!

Autumn, Janice and the entire bay equity team are by far, the best in the business. We wish everyone work work as hard as this group to get things done. Two transactions together so far and by far the best to deal with and had their job done first every time. Most of all, they care about you as a person. Thanks you guys!

The process went smoothly, from our introduction through to the signing of the docs. Thank you Janis!

You guys are the best!! I would never recommend another person to handle my financing!! Thanks for everything!!

Love you autumn!

Bay Equity has always been very attentive, not too pushy, open for questions and efficient with our purchasing and refinancing.

Wow! Seamless... everything just went along just as the expectations Janice set.

We were informed of all the information that we would need and by when. This made it very easy to stay on time to closed with out any problems.

Very pleasant people to talk to and work with! Super easy to understand and they are welcoming when I had plenty of questions. I'm happy to have chosen them when it came to buying my first house, 100% recomend Bay Equity for financing.

Working with Janice Lake and her team was effortless. Always quick to respond to questions and or concerns with wise advice. Janice and her team gets the job done in a timely matter. If we have another opportunity for a home loan lender, I would not hesitate to call Janice. We highly recommend Janice Lake and her team at Bay Equity for your home loan needs. Patti C. Kalispell, MT

Our process was very easy and the communication back and forth made our refinance go very smooth. Janice and her team made the process very painless A big thanks

Great communication from team

Went beyond what expected at time of extreme concern due to coronavirus.

The online signature process was so easy. It was nice that we could get so much taken care of from the comfort of our home. The girls that were helping us were very efficient. Everything moved very smoothly.

I've tried loans at other places and it was nothing but stressful and confusing. With Bay Equity it was so easy and smooth and not stressful at all.

Janice was great throughout the whole process! She was quick on her feet, always paid attention to details, and had great communication with us. We will definitely be using her in the future for any future property purchases.

It?s so important to trust the people you do business with. We?ve used Janice for financing twice. Janice is knowledgeable, professional and I wouldn?t go to anyone else. The process was simple and quick. (Even in a pandemic!) Thanks, Janice!!

FAST AND EXCELLENT SERVICE. CARES ABOUT CUSTOMER SATISFACTION AND KNOWLEDGEABLE IN ALL AREAS OF FINANCING.

Janice Lake made buying a house so easy. Not once was I stressed or overwhelmed. The communication was on point, not once did I feel like a burden. Janice Lake is the lender to go see!

Our refinancing experience was wonderful! Janice and her team at bay equity made the process so easy and stress free! I would highly recommend their services!

Everything made it great! There?s nothing I could say negative. Communication with them was top notch and the help they gave me was nothing less then satisfying.

Everything was online and we only had to be present for signing at closing. The whole process was so streamlined and easy. Janice and Ally were excellent and extremely prompt with replies when any questions came up. Excellent service with the hometown feel and patience. Never felt pressured or misinformed throughout the whole process. Thank you for helping us!

From start to finish on our refinance, Janice and Ally helped answer all of our questions promptly and we never felt pressured or misinformed. Everything was online and we only had to meet for signing the final closing docs. Hometown feel with excellent customer service!

My name is david and I hate writing reviews but janice and her team at bay equity deserve This after how we were treated. They were so pleasant to work with. They made our first home buying experience exciting and fun actually Everyone we worked with during the process like michael johnson with glacier park realty and Gregg Knuffki with tamarack insurance. All referrals from janice (because I had absolutely no idea where to start) were very professional and honest. Highly recommend & will return

Janice was very helpfuland timely in all our transactions with h.er

Great team, very kind people to work, make it easy for us the whole process I very thankful for their service.

All of the above

Always helpful & responsive

They were very friendly, knowledgeable, prompt and super easy to work with.

Janice is super helpful and professional and this is the second time we have used her expertise!

Super easy to work with and explained things great no matter the time of day!

I inquired about a refinance loan at a lower rate and the personal at Bay equity had tons of advice and information that helped me make a easy decision. They advised me to wait just a bit when they would monitor the rates and within 2 weeks they reached out to me and said it is a good time now to refinance. Easy to do and was walked through the steps. They made it effortless to get this done and in a timely manner.

Both Autumn and Janice have been so easy to deal with in obtaining a mortgage loan and then a refi loan. Easily accessible, friendly and knowledgeable... We have been very satisfied with their professionalism. Thank you ladies!

Janice contacted me immediately and set up our application process right away. She was prompt, courteous and her and her team were all very easy to work with.

Simply the Best.

Autumn, Janice and the staff at Bay Equity were great to work with from start to finish. They are incredibly knowledgeable about all aspects of my refinance, and just as importantly, were very accessible and able to quickly respond all my questions and concerns. My wife and I genuinely felt like our loan was important to them during the whole process. We could not have been happier with how smoothly and efficiently they were able to make things happen.

Autumn, Janice and the staff at Bay Equity were great to work with from start to finish. They were incredibly knowledgeable about all aspects of my refinance, and just as importantly, were very accessible and able to quickly respond all my questions and concerns. My wife and I genuinely felt like our loan was important to them during the whole process. We could not have been happier with how smoothly and efficiently they were able to make things happen.

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Everyone at Bay Equity was great. I highly recommend them to anyone looking for a mortgage or to refinance their home.

I dealt with Janice when she was with a previous lender, I sought her out because she is so easy to work with! She is so down to earth, she makes the whole process painless! I highly recommend her to all my family and friends!

Thank you Janice for answering all my questions! You were friendly and efficient through the whole process. I appreciated you going the extra mile to make sure I got the best rate and the best type of loan for my needs. Thank you to your staff! They were enjoyable and such a big help! You all make a great team! Thank you! Thank you! I love my new home!

You guys did such an amazing job aslo so efficient and fast. Also responded to any questions I had or concerns right away and in a way I could understand! You gues did suck a wonderful job I would highly recommend you to anyone!

E signing documents and easy uploading process

The team at Bayequity made everything stress free and took care of everything. They answered all my questions with great detail, which gave me the confidence to trust them with the task at hand. I have never had such an easy and smooth experience. I would recommend them 100% to anyone. Thank you Bayequity for all your hard work.

The communication was great and everything was easy to sign online. Any questions were answered in a timely fashion which made the entire process great!

Janice and her team made the refinance process so easy.

Open communication with a friendly attitude. Able to answer questions quickly and thoroughly.

Janice provided thorough information, quick responses to questions, and made the entire process as simple as possible. It was the most painless mortgage experience I?ve had.

Janice worked with us and made it so easy to refinance our home! Highly recommend her and Bay Equity!!

The team at Bay Equity were very helpful in presenting all my options and and helping me choose the the best option for me. From beginning to end the entire process was extremely smooth, fast and stress free. I would highly recommend Autumn, Janice and the whole team at Bay equity!

Our experience with Janice at Bat Equity was excellent. It was such an easy process and we were very impressed with how quick it all came together. Thanks to all the crew at Bay Equity!!!

Very helpful and answered any questions right away, never kept me waiting. Janice even came to my house to pick up forms.

We had a great experience with Bay Equity. They were always available and handled the transaction quickly and without any issues.

Bay Equity was very prompt and on top of getting me the best rate before rates changed again. I appreciate all their hard work and encourage everyone I talk to about my refinance to contact them.

Janice is very knowledgeable. She is also always available for questions. She even helped me to finish an application on the weekend. I would highly recommend her.

This is the second time Janice Lake has helped me with my Mortgage. Both times I felt I was in great hands. Both Janice and the staff at Bay Equity were quick to respond and answer all my questions always putting me at ease! I highly recommend Janice Lake and Bay Equity!

Very fast and friendly service! For a first time home buyer, she made the experience go as smoothly as I could have hoped!

REAl EASY

Janice was wonderful and did an awesome job ! We wouldn't be where we are in our amazing home without her and her team at Bay Equity! We gave them our info, they did the rest ! Very easy and always available with any questions we had! Very happy and thankful we had them to work with ! Highly recommended !

My husband and I had the best experience with Janice ! Could not have done it without her and her team ! Always had the answer to any questions we had and made it easy to understand! So thankful we had her to work with! Would not be here in our amazing home without Janice and her team at Bay Equity! We highly recommend them to anyone who is looking into buying ?

I wouldn't recommend any one other than Autumn and Janice. They are the best!

Janice and Autumn answered any and all questions very promptly. Their communication was great and they made sure that we were very well taken care of. You can tell they care about their clients and want to make the home buying experience very easy.

I would highly recommend Janice and team. Everyone we worked with was supremely helpful. They even answered silly questions for me like how do I know who provides my utilities. The tool they use to collect documents is really easy and efficient to use. This team is kind, courteous and professional. If you're buying a new home, I would certainly recommend Bay Equity.

The whole transaction went quickly and smoothly

Janice provided prompt replies to all questions by phone and e-mail. She and her staff's willingness to work with our computer challenges was a great help. Janice has helped us through our initial home loan in 2017 and again with our refinancing (2020). She and her team made sure we knew what was happening throughout the entire process. We would not take our business to anyone else in the Flathead Valley. Excellent service!

Quick communication and explanation of the buying process

We closed on the house we are trying to buy

Our experience was great. They answered all out questions and were super helpful with our home buying process

Our experience with Janice Lake and her team while arranging financing from out of state-and providing many documents via the secure portal- were overall very satisfactory. Our questions and concerns were always answered with courtesy and patience.

Efficient and professional with quick responses to questions. Janice makes the tedious process bearable

Janice was very helpful.

Thank you for a great experience

Janice was professional and very responsive from the start. We had a drawn out process due to the nature of our situation and she did a great job coordinating with all the parties involved throughout the entire process. We would definitely recommend her and her team to all those who are looking financing on a home.

It was a very long process being that we purchased a new home under construction. Janice kept us apprised of interest rates, walked us through document collection and checked in with us on a regular basis. Most docs were processed online which was great. Although I was frazzled by dealing with the construction Janice was cool and calm and kept me grounded throughout. We appreciate all that she did for us and we are so happy we have finally closed and will be in our new home soon.

Janice was great to work with and on top of everything. The document portal was user friendly. I?d recommend to others.

Janice was great to work with and was on top of everything. I had no issues or hold ups and there was always someone that could answer questions immediately.

Very easy to deal with.

If we had any questions or needed any help, they were there on the spot,

Janice and team were extremely helpful and responsive to all of our questions. We will definitely remember them for any future needs!

Janice and team were extremely helpful and responsive to all our questions. They walked us through the complexities of a mortgage and were all very friendly as well. We?ll definitely remember them for future needs!

Janice and her team were great to work with! Everyone was patient , explained the process well, and were in constant communication. My questions were always answered on the same day. Bay Equity also had the lowest closing costs I could find. Overall a great refinance experience!

I was able to communicate very quickly with Janice and other associates to get my questions answered and needs met. For a 1st time home buyer they were excellent in finding ways to help me with approval Working with my crazy schedule, being able to do everything remotely was very helpful as well.

She was able to get my refinance done without complications and within a timely manner given the high volume of other clientele.

We appreciated the attentiveness to detail and prompt responses. Janice and Autumn are highly skilled and a pleasure to deal with.

Janice was great helping us refinance our home. Always answered any questions we had. We would highly recommend her!

Patience, friendliness, professionalism!

The team was very professional, answered my questions and returned my calls promptly. I had a easy closing on the refiance of my home and was completely stress free. The team exceeded my expectations .

We have worked with Janice and her team before and they are AMAZING!! Janice and her team are prompt in getting your information to start the lending process, quick to answer phone calls and/or emails and are always available to answer questions and explain. I recommend at Bay Equity to everyone! You will not be disappointed! We will for sure reach out to her again for our next home purchase! -Carrie-

Great communication and trust. Thanks

I appreciate the team at bay equity helping me take advantage of the super low interest rates

the whole bay equity team is very professional and absolutely wonderful to work with . they have went above and beyond what was expected of them . they have made my experience absolutely stress free . It's a relief to work with such professoinalism . i would recommend bay equity to everyone . i call them a dream team . I can't express enough how professional and delightful the whole bay equity team is to work with .

Janice made it great. The process was easy a c we closed on time. Thank you!!

Janice did a great job for us.

Janice and her team were great! Me and my family are very thankful for all the help they gave us.

Janice was very helpful

Janice and her team were awesome. Our refinance had some complications that I had no idea how to handle but Janice took each problem and found a solution for us . She helped to make a scary process much easier and we are very grateful to her. Thank you so much.

Bay Equity was very easy to talk to and work with. Their systems for the application process and follow-on signing are very easy to use, making the whole process very good. Couple that with the people - great personalities, professional advice and customer service makes it a great experience.

They went above and beyond to get me in a home. They communicated and made sure I knew what was happening every step of the way! I?m so glad I went with Bay!

The team at bay equity was amazing. I had a very unique situation and they handled it with such professionalism and finesse and got it done. Tha k you guys so much for helping me and my family purchase our forever home. The Madrigal family!

Great Job !! And Easy to the end....

Even though we are in the middle of a pandemic, these great ladies made everything easy and relatively painless.

Great help and patience!

Janice and her team, including Autumn, were amazing. they helped us get everything in order to purchase our home. They were always ready and willing to answer questions, get us the documents needed, and go over options. They made what could be a difficult experience super easy. We would 100% go to them again.

Great communications from agents. Great people. Great service.

Fast and organized

No disruption to everyday life, easy paperwork for signings for the loan and total time at closing was 15 minutes. Amazing

Easy, fast, painless!

Janice was so helpful and thoughtful!

Janice and her team were very responsive and helpful. The refinance process went very smoothly. I appreciated their quick responses to questions we had. Thank you!

Janice and her team are fantastic! They made everything from the start of the applications to the closing day smooth! They answered all of our questions and explained the process as needed. Janice and her team worked quickly and fiercely to get us financing for closing even with some bumps along the way! Thank you Janice for all your hard work and dedication!!!! Dallas &Tiffany

Janice and her team are extremely thoughtful, nice people. They are always looking out for your best interest. Beyond that, they are also incredibly efficient, making the process seamless and timely. We couldn't imagine this process having been any easier than what we experienced with Janice and her team.

Autumn, Janice, and Becky were wonderful to work with. They always went out of their way to quickly answer any questions we had regarding our mortgage. This is the second time we have worked with this team to buy a house and I would never go to anyone else!

Ease and response of communication.

Janice and her team were very responsive and helpful on any and all questions we raised. We are currently not local yet I felt like we had an advocate and friend who knew the area and could be a resource on almost any matter. The team was great!

I had a good experience.

Janice and her team were extremely knowledgeable and helped us thru every step of the process. We knew exactly in the timeline where our loan was and they delivered on time as promised. We've used several loan companies in the past and Janice and Bay Equity have been the most efficient by far.

Janice knows her stuff! She was on top of everything and made buying a home un-stressful and easy. I only got anxiety once ?. But ya she was great!

Janice was prompt and thorough with her communication. The process went very smoothly.

Janice is very responsive to any questions we had. She always has a pleasant and friendly attitude and she was efficient and detailed when taking on our refinancing loan. I would highly recommend Janice and the team at Bay Equity for anyone looking into home loans!

Very helpful and friendly, always in communication with us and very professional. Would highly recommend their services Steve

Janice and the Bay Equity Team were very helpful and easy to work with.

Fast efficient and responded quickly to any questions

Excellent all around experience.

Janice and her team went the extra mile for us! Owning a small business throws an extra dimension into getting a loan. This team took a personal interest in coaching and communicating each milestone that brought us through underwriting. I am so impressed that Janice would take time to have a conversation literally anytime we put a call into the office. That great customer service shows up in her staff and support agencies that were equally wonderful to deal with.

This is my second time using Janice Lake at Bay Equity. She has made both experiences so easy for me and I loved being able to upload documents, using a secure site, at my convenience. She is very knowledgeable and professional and I would highly recommend Janice and Bay Equity for any loan needs.

Janice Lake and her team delivered personal and professional effort to carry us through the mortgage process. Their communication, from calls to emails back and forth is excellent. We would not have secured our loan without their diligence and attention to detail. We would highly recommend Janice and her wonderful team!

Janice was great to work with. She answered all of our questions promptly and even helped us while she was on vacation with her family. Once we got a house under contract she helped us get a lower interest rate than we thought possible by getting us enrolled in a first time homebuyers program! My wife and I would happily work with Janice again in the future!

Communications are the key!

The overall team worked well together. They were responsive and friendly. They also worked closely with the real estate company and title company which made the process quicker and easier.

Great communication, very responsive, exceptionally progressional and caring!!

Janice and her team were exceptionally responsive, thorough, professional and caring. Janice seemed to read my mind when I had questions or need atyny guidance in the process. She wrote back to me by email, called me and overall was extremely approachable & prompt. I don't know when she sleeps! I truly felt like I was her only customer and my high maintenance needs of requesting new pre approval letters in an exceedingly hot/fast market were met with more than courtesy, but enthusiasm & kindness

This was my first experience with a refinance and Bay Equity made it incredibly easy and lightening fast! It is clear the entire staff takes pride in their work! Their communication was off the charts and I was not once left waiting for a response or not knowing what to do next. Thank you Janice Lake and the whole staff of Bay Equity!

Lots of patient communication no matter how "dumb" the questions was. Effective help resolving issues contacting creditors and getting proper documentation to complete my application.

You made the whole re-fi process super easy, very quick and virtually painless

It was a smooth process working with Janice and her team. One less thing to not need to worry about.

Everything was awesome, there is not one bad thing to say?..

My loan officer was fabulous... even with a serious obstacle our loan process ran smoothly..

Quick resolution to negative issues

Everything about the experience was extremely professional and pleasant.

The whole team at Bay Equity was great to work with always fast to respond and as to explain the process well. They were able to work out us signing at the Title company in Oregon for buying here and selling in Oregon because we were not able to be here yet. Thank you Janice and all those we worked with.

Very pleasant experience beginning to end.

Janice has great communication. I have no issues with support. Thanks so much

She is amazing. She has worked so hard for us and gone above and beyond to help us in every way. We are far away and she has stepped it up for us.

She was amazing to work with!

Janice was very knowledgable, helpful, and quick to answer any questions we had.

We did the purchase of our new home through Bay Equity and closed on February 10th, 2000. It was a very smooth, smooth process. From start to finish it went flawlessly. Janice Lake did my refinance just recently and the whole process was completed in a matter of weeks. Which, with what's going on in the world today is an amazing feat! Thank you Janice, and the entire team at Bay Equity.

Janice was very polite, helpful, and always promptly replied to any questions or tasks I had.

We just recently bought a house here in Kalispell and we weren't having good luck with another mortgage company here, so we switched to Bay Equity up in a recommendation from a coworker. We explained to Janice what we were looking for and our experience with the other mortgage company. To say she was very helpful, courteous, and explained the process along the way, would be an understatement!!! We loved working with her and made our dream happen! Would definitely, definitely, definitely recommend her to anyone looking to buy a house!!!