“Redfin Recommended” service providers are highlighted strictly as a resource, and are chosen based on their positive relationships with our agents, and/or consistently high customer reviews.
We survey everyone who has submitted a loan application with this lender, whether the loan closed or not.
5.0
Everyone was very direct, upfront, and honest. The only complaint I have is waiting until the last minute to let us know a couple more documents were needed.
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Closed Jun '25
5.0
They provide very good service and take time to explain
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Closed Jun '25
5.0
Tripp and His team always answered our questions promptly and were always kind and supportive.
I hope they communicate more with empathy and positivity as we Felt like we were being bullied in every communication verbal or nonverbal.
And till the last day every decision seemed uncertain by them!
You all were very informed, professional and treated my wife and I like people, not a number. I know I wasn't an easy or maybe your typical client, but you all rolled with the punches and we couldn't thank you enough.
Enjoy the holidays!
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Buyer Closed Nov '24 Fuquay Varina, NC
$372,000
5.0
Good communication, friendly service
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Closed Nov '24
5.0
everyone we worked with was always a phone call or text message away when we needed help with something or needed help understanding paperwork etc .
Great responsiveness and helpfulness for pre-approval to submit a last minute offer! Really appreciated
-confusion on lock in rate, points cost due to need to extend lock in.
-confusion dealing with 3 different teammates.
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Closed Aug '24
5.0
Great responsiveness and helpfulness for pre-approval to submit a last minute offer! Really appreciated
-confusion on lock in rate, points cost due to need to extend lock in.
-confusion dealing with 3 different teammates.
"We had an exceptional experience working with Tripp Johnson, Kristina Cascia, and Amanda Schuler for our home loan. They were incredibly responsive, friendly, and helpful throughout the entire process. From answering our numerous questions to providing timely updates, they ensured everything went smoothly. Their professionalism and dedication made us feel confident and well-supported every step of the way.
Trip has done an amazing job. We will recommend to our friends for sure. However, as my husband and I are on visa in USA there were certain rules that kind of dint make sense to us like not able to accept F1 visa status for income and asking for employment verification 2-3 times etc. this process can be smoothened I believe. Overall it was great!!
Tripp and his team were super easy to work with, plus I got a good rate.
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Closed Dec '23
5.0
Tripp and the entire team was unparallel in assisting me with the home buying. Their communication was timely and prompt , suggestions on choosing the best loan type ( FHA vs Traditional ) really made a difference. Thanks Bay Equity for being there when it mattered the most !!
Tripp made this process easy and very simple. It could have been stressful but he was very helpful and streamlined the whole thing
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Closed Aug '23
5.0
Good communication from Tripp?s team.
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Closed Jul '23
5.0
Frequent update on issues concerning our loan. Anthony Rice was very helpful. He made complicated issues simple.
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Closed Aug '22
2.0
I really had very little communication with Anthony and Shaneka Dash. The whole process would of went a little more smoother with more communication and a better explanation of things especially for a first time home buyer. I wouldn?t refer this company to my friends or family.
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Closed Aug '22
5.0
Professional, kind, and very knowledgeable.
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Closed Aug '22
5.0
Anthony and his team made my refinancing (with a great rate) an easy and seamless process. His knowledge, communication and follow-up is excellent. I will continue to recommend Anthony to all my family and friends. I am also looking forward to working with him again on our next purchase or refinance!
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Closed Aug '22
5.0
Anthony was a pleasure to work with. He kept us informed and helped us keep up with all of the details of our loan. The closing was smooth and timely. I have already begun recommending him to friends and family.
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Closed Aug '22
5.0
Anthony and his team were always very responsive. They always had our best interests at heart and it resulted in us saving alot of money.
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Closed Aug '22
5.0
Anthony was a great person to work with during this process. He was readily available when I had questions to ask and was very knowledgeable.
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Closed Aug '22
5.0
Anthony reached out to us a year after he did our first mortgage and let us know about the lower rates. He then helped us through the refi process and we ended up saving over 100k in interest. The process was a breeze and his team was very good with their communication.
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Closed Aug '22
5.0
For me it was tension free, everything went smoothly till the end. As always God does the best for me through others.
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Closed Aug '22
4.0
First time home buyer and the process was draining...
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Closed Aug '22
5.0
From the beginning, Anthony Rice and the Bay Equity Family has guided me through the process. They have also prepared me for the loan and everything in between.
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Closed Aug '22
5.0
Anthony kept me abreast every step of the way. Hee was made the process seemless! His level of professionalism is unparalleled. I?ve already referred him to family and friends.
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Closed Aug '22
5.0
On top of everything and explained each step by step process.
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Closed Aug '22
4.0
Anthony was quick, responsive, and got the job done efficiently!! I would recommend him to others.
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Closed Aug '22
5.0
Anthony and his team were ready to close on our home over a week earlier than expected. The final numbers were spot on with no surprises even though he encouraged us to expect them. Airean answered every question I had (sometimes more than once :) and Missy was lighting fast with email responses. I appreciated how they made the stress of buying our home much more manageable and I would recommend them hands down to anyone wishing to buy a home. Thank you again Anthony and team!!! :)
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Closed Aug '22
5.0
I t was a pleasant experience. Everything went well and was communicated on time.
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Closed Aug '22
5.0
Anthony and his team worked hard to help with whatever needed, understanding, and patients they all had thanks to them I'm enjoying my home especially Airean Emerson
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Closed Aug '22
5.0
Explains well. Easy to work with!
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Closed Aug '22
5.0
I love how Mr. Rice explained everything to me being that I'm a first time home owner. I love all the details that was explained so that I understood the process
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Closed Aug '22
5.0
Me.Rice was always one call away. Always picked up the phone no matter how busy or how late I called. He made my loan process extremely easy.
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Closed Aug '22
5.0
I really appreciate everything you have done and walked me through in this process. I am very satisfied with your service
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Closed Aug '22
5.0
Anthony explained everything for my mortgage refinance every step of the way. I learned a lot and had a great experience. This is my second time working with him and I will use him again in the future!
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Closed Aug '22
4.0
Anthony helped us get a good rate for our 15 year.
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Closed Aug '22
1.0
Definitely an unpleasant experience.
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Closed Aug '22
4.0
Thank you
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Closed Aug '22
5.0
My experience was a low stress process. Anthony and his team took care of everything for us.
Great Job.
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Closed Aug '22
5.0
Anthony Rice made our refinancing experience easy. We had many questions and he was always available to answer them. We appreciate his compassion and thoroughness.- Sheryl & Jeff
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Closed Aug '22
5.0
Anthony, AIREAN, Missy, and team did an excellent job. They were very quick to respond and kept us updated on All task that needed to be completed. The team provided a great experience.
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Closed Aug '22
5.0
It was great working with Anthony. I didn't think I would be able to close, but Anthony and Bay Equity were able to figure things out and get my family and I approved and closed in a timely manner. Their service was very much appreciated.
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Closed Aug '22
3.0
Mistakes happen and I do understand, but several mistakes were made on the lenders part leading to my closing being rescheduled 2ce. This was difficult getting things rescheduled multiple times around my job and having to reschedule movers, Pods, & furniture delivery.
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Closed Aug '22
5.0
Mr. Anthony and his crew were great from start to finish. Knowledgeable. Followed up. Answered any and all questions I had. Great experience.
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Closed Aug '22
5.0
I appreciate the Professionalism experienced while working with Bay Equity. They made this loan process a Success!
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Closed Aug '22
5.0
Mr. Rice always brought clarity. He always returned calls ASAP. His staff was warm, caring and efficient. When I explained to Mr. Rice and his staff that I was not as technologically savvy as they,
they were patient and assured me that I was doing well.
It was apparent that Anthony wanted what was best for me, the client. His knowledge of the market was evident throughout the process. I have already begun recommending others to Bay Equity.
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Closed Aug '22
5.0
Anthony answered all of my questions and worked with me to get the best rate possible for my refinance!
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Closed Aug '22
5.0
Mr. Rice was always available to answer any questions I had and he was good at giving me updates on my loans. I felt informed and learned so much during this process. It was an amazing experience, Thank you.
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Closed Aug '22
5.0
I had a great experience working with Anthony Rice as my lender. He always followed up with me to answer any questions I had and was very patient with me as this was my first home purchase. I would highly recommend him!
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Closed Aug '22
5.0
Communication, and persistent to accommodate they?re client
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Closed Aug '22
4.0
Responding to my questions of knowing what I need to do to complete the process for refinancing even though it was stressful at times .
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Closed Aug '22
5.0
Anthony was amazing! He made the entire process easy and effortless. I?ve purchased many homes and this, by far was the best experience. I highly recommend!!! Also, Airean in the office was also amazing. She is a very busy person but she was always available to answer any questions. This is a great team of people. You won?t be disappointed.
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Closed Aug '22
5.0
Mr. Rice's professionalism and mortgage knowledge helped me tremendously. My husband and I were first time home buyers with no knowledge of home loans and Mr. Rice was with us from the very beginning to the very end. He made this a wonderful experience and I would recommend his services anytime!
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Closed Aug '22
5.0
Anthony was extremely professional and knowledgable during this process. He allowed us to scan in all documentation which made it super easy during covid 19.We were first time home buyers and he made this process so smooth. He was always available to answer questions and provide clarity. I would recommend Anthony Rice and Bay Equity Home Loans if you are purchasing a home. Bay Equity Home Loans was much more efficient than trying to get a loan from the bank. I would recommend his service to anyone looking to buy a home.
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Closed Aug '22
5.0
Mr. Rice was nothing short of amazing. He communicated perfectly with me throughout the process. He explained all aspects of process along the way. He answered any questions that I had. Mr. Rice walked me step by step through the process. He always answered me calls. My real estate agent said that Mr.Rice?s company was on top of it. Everything that was needed, they provided. Also they complimented how Mr. Rice?s company produced a fast closing date. Bay Equity is a wonderful company.
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Closed Aug '22
5.0
Anthony Rice from Bay Equity made purchasing my first home so easy. He answered all of my questions and concerns. He communicated with me on every end of the process. He was nothing short of amazing. He has an awesome team that will treat you like you are top one priority. Mr. Rice made sure that I was aware of everything throughout the process and that I felt totally comfortable. When you have to give someone your personal details of life , you have to take it seriously. I felt totally comfortable every step of the way. He has an amazing team. LeeAnn Simmons is a part of Mr. Rice?s team and she was phenomenal. She took the time to answer questions and made sure that I was comfortable as well. I am seeing a pattern with Bay Equity which is making sure that the customers needs come first. My real estate agent as well as my attorney both complemented Bay Equity for having the fastest closing date that they had seen in a while. They mentioned that every time they requested something , Bay Equity was on top of it. So if you?re looking to buy a house, contact Anthony Rice with Bay Equity and you will not be disappointed. He has the best customer service that I have seen in a while and it is so refreshing.
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Closed Aug '22
5.0
Purchasing a home can be a huge undertaking. Having to provide, what seems like hundreds of documents to get approved for a loan and not fully understanding why they needed certain documents created some stress for me. Throughout this process Anthony was just a phone call away to explain everything on this crazy journey. Anthony was/is very patient, very encouraging and has really great customer service skills. If you're looking to purchase a home, Anthony is the guy to call, he knows his stuff!
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Closed Aug '22
5.0
What made this experience great was the fact that Anthony Rice was familiar with my particular situation and tailored my process accordingly. I was very pleased with his response time and ability to close this second purchase for me. I will definitely use his services again!
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Closed Aug '22
5.0
Anthony was a great help throughout the entire process. He was readily available for any and all questions that we had and it was truly a pleasant experience working with him. I would gladly recommend him to anyone!
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Closed Aug '22
5.0
Anthony made buying a house such a smooth and easy process. He answered all questions and made sure we understood everything. I couldn't be happier!
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Closed Aug '22
5.0
Anthony was so unbelievably helpful and knowledgeable throughout the entire home buying process. It was our first home and he helped answer all questions and walked us through what everything meant. He was in constant communication and made everything as easy as possible. I always heard buying a house was stressful but with Anthony it was the exact opposite!
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Closed Aug '22
5.0
Very knowledgeable and helpful with all aspects of the process.
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Closed Aug '22
5.0
Anthony and his team was superb!!! They constantly stayed in touch with us and made our home purchase seamlessly. Thank you so much for assisting us getting into our Forever Home!!!
The Peakes
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Closed Aug '22
5.0
Anthony professional insight, advise, guidance, and support with our refinancing. He always makes us feel like family than just clients.
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Closed Aug '22
4.0
He communicated well.
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Closed Aug '22
5.0
Communication was very timely, the process was relatively easy and timely, and Anthony provided me with the information I needed to choose the options that best met my needs.
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Closed Aug '22
5.0
Great customer service if I had a question I was able to call and if they did not pick up the phone they would call me right back within 10 minutes. It was a great experience overall.
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Closed Aug '22
5.0
It was a pleasure working with Mr. Rice; he is an ultimate professional. He demonstrated a great wealth of knowledge and provided in-depth answers to my many questions and concerns. He was always responsive, cordial and courteous. I highly recommend Mr. Rice and his team and will certainly use Bay Equity in the future.
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Closed Aug '22
5.0
This was a very smooth process. Mr. Rice was always available to answer any of my questions or concerns. He made sure to check in with me to see how I was doing, give updates to ensure I understood what was going on and what to expect next. It was a joy to work with him and his team and before my refinance was completed I had already referred a friend to him for assistance.
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Closed Aug '22
5.0
Anthony and his team were very professional They kept in communication with me and always explained things I didn't understand and helped me get my credit on track.
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Closed Aug '22
5.0
Anthony advised me every step of the way. I am a notary and have participated in many refinances to notarize docs that needed notarization. I was very happy with the customer service I received and the process was efficient and timely. Anthony was great to work with and will definitely recommend to others who are thinking of refinancing.
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Closed Aug '22
5.0
Anthony has been in my corner for years now I can always call for advice with anything mortgage or housing he helped me with my first home and I would definitely recommend him to anyone looking to but refinance or anything in that category thank you Anthony and staff your a good person to know thanks
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Closed Aug '22
5.0
Anthony and his team are absolutely AMAZING! We love that they are prompt in corresponding. They answer when you call, text or email.
We also appreciate that they walk you through the entire process step by step and answer any and all questions.
We will continue to refer them to all of our friends and family for sure!
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Closed Aug '22
5.0
Anthony and his team ( LeAnn & Airean) were exceptional! Their level of customer service was excellent and far beyond anything I've ever experienced. I truly appreciated the frequency of communication to ensure I was well informed throughout the entire process. I've never had a more professional experience!
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Closed Aug '22
5.0
Good evening again,you guys where great from the start.after speaking to Anthony from the start, he reinsured me that he would Sotheby's best he can to make sure the loan will close.to also include leann and areon both did done remarkable jobs keeping me moving along by getting me to get all docs in at a timely matter,and being transparent about everything and thank you again.
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Closed Aug '22
4.0
Very informative. Answered any questions we had about the refinancing process. Anthony's team was very helpful in getting us over the line.
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Closed Aug '22
5.0
Things were completed expeditiously and all questions were answered thoroughly and completely. This was a great experience!
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Closed Aug '22
5.0
Anthony was very responsive, honest and addressed all of my concerns throughout the process. Just a great experience.
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Closed Aug '22
5.0
Anthony did a wonderful job of providing options and he got the deal done on time. I would highly recommend him.
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Closed Aug '22
5.0
Getting a mortgage is stressful because you literally provide all your financial details, which is very private information. At times it can feel like an invasion of privacy. Anthony was very respectful, trustworthy, and understanding of these feelings. There are also so many moving parts and requirements, our particular mortgage had some challenges and while my husband and were frustrated and ready to give up at times, Anthony never lost his cool, was always respectful and resolved conflict.
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Closed Aug '22
5.0
Anthony and LeAnn were absolutely amazing from beginning to end. We had issues with another bank and it threatened the contract, Anthony stepped in and gave us answers quickly. As an Agent myself, this was a pain free closing. We loved their document system as it kept us from constantly giving the same information over and over. I highly recommend them, especially if you are self employed.
Thanks for everything... we love our new home!
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Closed Aug '22
5.0
Anthony was great and saved me from a big jam. Thank you!!
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Closed Aug '22
5.0
My processor LeAnn was awesome! She answered all of my questions and made this process flawless! I've already referred your company to few of my friends.
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Closed Aug '22
5.0
Happy with outcome
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Closed Aug '22
5.0
Anthony made himself available to take questions at all points of the lending service. He gave me guidance prior to and after going under contract. He was professional, timely, and knowledgeable.
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Closed Aug '22
5.0
Anthony was absolutely phenomenal to work with. He made himself available to answer all of my questions. As a first time homebuyer, it was reassuring to work with a professional that was knowledgeable about the industry. His guidance definitely gave us a competitive advantage in this sellers market. Thank you! Thank you! Thank you!
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Closed Aug '22
5.0
Anthony always answered all questions I had and concerns very promptly.
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Closed Aug '22
5.0
They were very professional and always
open to any concerns or questions about
the home purchase process.
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Closed Aug '22
5.0
His knowledge, experience and professionalism
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Closed Aug '22
4.0
If representatives responded to emails and returned calls in a timely manner.
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Closed Aug '22
5.0
Everything went smoothly! No problems at all!
Everybody was very helpful.
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Closed Aug '22
5.0
Anthony?s speedy response and taking the time to answer questions. The support staff was also helpful with follow up and the process. I think some of the information requested towards end of process should have been requested at beginning. Would have made things a little simpler. But overall a good experience.
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Closed Aug '22
5.0
He was very attentive! Great customer service, his support staff was excellent!
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Closed Aug '22
3.0
Everything was fine. I?m not sure how anyone could make the process of buying a home not painful.
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Closed Aug '22
5.0
Anthony was awesome the whole team, Aerean, and Melissa were equally awesome. Thank you guys.
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Closed Aug '22
5.0
Anthony Rice made everything plan and simple from the time process began to the finish. I really appreciated him keeping us in the loop for timely submittal of forms and documents. He was the real reason why we closed on time and in an efficient manner! Thank you Anthony.
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Closed Aug '22
5.0
Anthony was a fantastic communicator and very easy to work with. He always made sure we got answers to questions and ensured our close process was extremely smooth.
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Closed Aug '22
5.0
Anthony was a fantastic communicator and very easy to work with. He always made sure we got answers to questions and ensured our close process was extremely smooth. Bay's online tools made the entire process extremely easy.
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Closed Aug '22
5.0
Very patient and explained what documents were needed throughout the process.
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Closed Aug '22
5.0
Awesome team, great communication and efficient execution!
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Closed Aug '22
5.0
I started my refinance with my current loan servicer and it took them forever, almost 90 days to complete a rate and term refinance. Anthony and his team was able to close our loan within 45 days. And most of those days were wasted waiting for the appraisal to be transferred from Freedom Mortgage, my current loan servicer. My family is beyond grateful for what Anthony was able to accomplish in such a short time. We?re saving almost $700.00 per month in mortgage payments.
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Closed Aug '22
5.0
Anthony and his crew helped me with a purchase as well as refi. Answered any questions I had quickly and explained thoroughly. Smooth process and pleasant experience overall. Will be referring others to you.
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Closed Aug '22
5.0
What made my experience a good one was the constant focus on my loan and the communication.
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Closed Aug '22
5.0
Good communications and very smooth process
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Closed Aug '22
5.0
Anthony took a hands-on, personal approach from day one. I felt that he truly cared about my home buying process and wanted what was in my best interest. He was responsive and very knowledgeable.
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Closed Aug '22
5.0
Anthony Rice and Bay Equity are proven Rock Stars. Our home buying process was immaculate! Anthony was always available, detailed, organized, & fast! Every question was answered in a timely manner. Submitting required documents and uploading was a seamless process. Anthony was very clear in communicating what was needed and what options were available for us. Ease some of the stress of the home buying process and give Anthony Rice a call, the experience is priceless!
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Closed Aug '22
5.0
Anthony and his staff were very attentive and informative. I was very pleased with how smoothly this transaction was from start to finish.
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Closed Aug '22
5.0
Anthony and his staff were very attentive and informative. I was very pleased with how smoothly this transaction was from start to finish, and I appreciated the personable service!