This is my 2nd time buying a house and the experience with this bank compared to the one I used for my first home was a night mare. Multiple members of the same team asking me for the same documents. And 4 days before closing I'm told my loan was denied because I didn't meet criteria for the type of loan I was applying for . It was a physicians loan that was only for MD practicing 10 years or less and I had been practicing for 12. You would think that would be the first questions I should have been asked right ??? Their little mistake cost me 50 thousand dollars. Can't wait to refi with someone else so they get very lil benefit of my business.