Rodrigo's Reviews
We survey everyone who has submitted a loan application with this lender, whether the loan closed or not.
San Diego, CA
$185,500 • 1st Time Buyer
It's unfortunate to have unsatisfied clients. Its more unfortunate when first time home buyers don’t understand the home buying process 100%. This is a perfect example why all questions should be asked until you understand the answers 100%. In all transactions, you must separate emotions from facts. This particular client received everything they were promised contractually, and more. I was able to get the client all closing costs covered so the out of pocket would be zero and receive their deposit back. Additionally I was able to have the seller give the buyer an additional token of appreciation by having the stainless steel fridge that was used for staging, stay at the home. Additionally, we were able to close a VA loan under 21 days. The clients were upset with the seller for the delay in the request for repair. This has nothing to do with the lender nor the loan. You cannot please every client, but you must always remain professional and courteous.
Vista, CA
$420,000 • 1st Time Buyer
The buyer ended up walking away and cancelling her purchase transaction due to a home inspection. I am not the seller nor the listing agent, I was the sellers preferred lender trying to help her get pre-approved for the home purchase. The seller asked me to help out and see if we could put a deal together. Not only was I very polite and went over the payments in detail several times, I also got stuck with a $500 appraisal fee that this buyer incurred due to her cancelling after the appraisal was performed. I never once went back to her and asked her to pay the Appraisal Fee as I know she was not happy with the outcome of the property inspection. I find it offensive and it is unfortunate that the client would post something so negative about me as all I was doing was my job. Her comments do not portray the real image and Professional Reputation I have in the Lending Industry. There are plenty of Great testimonials on Google that you can read about on how I conduct my business.
Spring Valley, CA
$403,000