BB&T (Truist) helped provided me with financing for my new home. The entire process was extremely intense, and they sure don’t make it easy. The entire month and a half was extremely nerve-wracking, but thankfully it had a happy ending. I keep referring to my Mortgage Loan Officer Miguel Parada, as the nicest person whose call I dreaded receiving the most. I would actively hold my breath when he called, bracing myself for the next round of paperwork or questioning. But he was an absolute pleasure to work with as well. He was fully transparent with me and tried to brace me for what was to come. The only 2 problems I had was that the underwriter almost did not accept the POA because of a missing date next to a signature, and also closing got pushed back a day because someone in the back end of the office did not provide me with the legal copy of my now home’s appraisal. I understand that things get mixed up and that this is an arduous process, but I am thankful that I was able to receive the credit to go towards my closing costs. I would not have been able to afford it otherwise, so thank you BB&T.