Preston was fantastic. We notified Preston that we might put an offer in for a house the Saturday of Memorial weekend and Preston delivered with a prequalification letter within 10 minutes after we emailed him our documents. He always gave us advice and took phone calls in the evening. He also locked in a great interest rate for us and did everything possible to help us keep that rate. The loan application process was easy because Preston and his team always answered questions promptly, made sure we made deadlines, and reassured us when necessary.