I think we got slightly better rate offers from other lenders while shopping around, but not enough to go with one of those lenders instead of UWCU. A good friend recommended UWCU, which is why we went with them over a slightly better rate, and I'm glad we did. Their online portal is awesome and super easy to use and make sure we had everything in line for a smooth process. Our loan officer, Brad, was amazing. Super personable, friendly, and very clear about the process and timeline. He answered several questions we had about applying for our mortgage and how to get the most bang for our buck in this market based on our finances. I'm really happy with the experience and would recommend them to others.