Zachary J. Rattray 

“Redfin Recommended” service providers are highlighted strictly as a resource, and are chosen based on their positive relationships with our agents, and/or consistently high customer reviews.

Great! Highly recommend.

Zack is a very pleasant person. He has excellent problem solving skills. I feel very confident with him.

Zack was very professional, responsive, knowledgeable, and always ahead of tasks during the home loan process. Zack, his Team, and Jennifer M. (Redfin Realtors) went above and beyond, and I cannot Thank them enough. They made the home buying process straightforward and transparent, while always guiding you through the next steps. Whether you're a prospective home buyer, realtor, or investor, Bay Equity is there to serve you. Thank you Zack, All the Best!Thank you Zack, All the Best! Kourtney Graves Kourtney Graves

I think there were 3 issues that led to my rating. 1st one is around the RSU calculation leading up to potentially offering on Galveston. The initial calculation before submitting to underwriting was more than $100k higher which made me perceive I could buy more than I actually could. We rectified this issue after Galveston, but it felt like we should have had a better idea beforehand. 2nd - 7/6 ARM felt pushed over conventional, especially when conventional allowed me to qualifying for more. I would recommend Zack to better understand client's needs before recommending one over the other. Especially in my case, I wasn't able to find something in my original price range and needed to stretch the $ a bit further. 3rd the snafu at the end around missing closing costs (Redfin commission) on the closing disclosures. I'll take partial blame for not catching it during review and Zack called to apologize but overall the office felt disorganized which led to these issues.

Always available, responds quickly to questions, overall a wonderful experience.

Speed, consistency and communication

Friendly, helpful, effective, and efficient.

Good communication

Zack was more than helpful, just a consummate professional who happens to work for a big bank. He was always available by cell when needed to answer questions and he was able to get the loans approved in a timely manner, as he promised. Can't say enough about his efforts on our behalf.

Zack and all associates of chase made the financing as easy as possible. I was able to secure a great rate, was well informed during the whole process. Highly recommend their services.