The escrow agent and manager we worked with were incredibly negligent, incompetent and unapologetic about their mistakes which ultimately ended up costing everyone else involved with the transaction either financially or in wasted time. They seemed to rush through the paperwork and either were not able to answer questions or just bulldozed us and provided wrong answers during the closing. Had we not spent a considerable amount of time after closing to figure out if the hud statement was accurate as she insisted (it turns out it was not), we would have overpaid without ever knowing. This place is a clown show.