Beth Becerra was very responsive by email. She accommodated my request to sign at a specific time and day. While signing at Chicago Title, there was an error on my papers and she immediately took action by contacting my lender and other parties to remedy the situation. My sellers missed the signing date, which resulted in them needing a closing date extension, and Beth pursued them to get a signing appointment so we could close on-time on the new date.
The mobile notary they hired, Ricky, was extremely knowledgeable too and answered all my questions. Great customer service when I arrived on site also. Their receptionist offered coffee or water on numerous occasions, with a smile!