They were very professional and the process was very smooth. However, Chase somehow sent over document stating my fiancé and I were married in our mortgage agreement. We are not currently married so we had to wait until they corrected this issue on the paperwork.
IES was great to work with. I had to use a mobile notary for signing as I was making an inter-state move and IES made sure everything was lined up to be able to accomplish a mail away closing.
Our closer was amazing. Everything was in order and ready to go. We were done in an hour. Small technical issue: Our final statement of cost went to our attorney who forwarded it to us on Sunday. Due to the holiday on Monday that made closing on Tuesday more stressful than necessary.