Orange Coast Title

Some gaps in communication, but overall OK

Thea was knowledgable and kept me informed during the escrow. She had someone else (her assistant?) help me when signing the docs, which would have been acceptable if the person could answer my questions. The handling od the whole escrow was flawless except for the last bit. If Thea took the time to help with the signing, this would have been a perfect 10 review.

Very little follow-up, no status reports, and when the house closed and we were told at the signing with the mobile notary that THEY (the Title company) would call us to pick up the settlement check, they did not call that Friday so that we had to wait till the Tuesday after a holiday Monday to make a special trip out to pick up the check from them. Unacceptable customer "service."

Great communication all the way. Very pleasant and made everything seamless.

My only issue is that the escrow officer called me “hon” several times and it’s reflects a condescending tone unless perhaps one is speaking to a child.

They were fine. A lot of paperwork, but it went smoothly.

we really appreciate Chris's professionalism and patient with us. I will ask Chris's help if we do it again.

Great company to work with!

Everyone there is made the process smooth and easy!

on time and thorough; provided answers to all of our various title questions

Smooth transaction and also very friendly people.

I found Orange Coast title in Elk Grove to be extremely difficult to deal with. On several occasions I had to keep referring them back to our trust documents to review details that were clearly in black and white. Their "internal policies" surrounding the disbursement of funds to named trustees instead of the settlor trustor was problematic and ended up holding up our funding an extra day. On top of that during closing they paid a bill for a vendor that we had no knowledge of, and never gave them consent to pay. Thusly resulting in them having to end up chasing a refund from the vendor that we still have yet to get. Several of my emails went unanswered as well. I would not use Orange Coast again. I was not given a choice of title companies in this transaction. I normally use Chicago or Old Republic title for exactly this reason. This was my third transaction with Redfin in less than 7 months.

pretty typical for a title company.

Very professional and made the signing so easy. I didn’t think it could ever be that easy. They are great!

Very flexible and easy to work with. Thea explained everything throughly and worked to clear up some inconsistencies on my credit. They also made a last minute adjustment to accommodate my schedule. I recommend them 100%

Orange Coast Title were great!

Very easy no hassle signing process.

Very smooth transaction

Orange Coast Title efficiently handled the escrow process and Thea was always responsive to our questions along the way. We also appreciated the flexibility to have a notary come to our home after normal business hours when we had documents to sign.

The title company processed the transaction smoothly.

Orange Coast did a great job of helping me expedite my sale as I was leaving the country. The docs were signed before I left the country and the house sold seamlessly while I was in Asia.