We did not know that the escrow company was working for us until we received a bill. We found that there was no follow through with this company and no explanation of the process, items or fees. The actual signing was nicely organized but otherwise they didn't add any value to the process. They failed to mention to us that funds had to be in by 2pm, which meant we almost missed the deadline for our closing. This is a BIG thing to not mention to first home time buyers. All in all we would probably recommend a different escrow company (if you get the choice).