Granite Escrow was not timely nor on top of things during this transaction. We had to follow up over and over again on all items. Our calls and emails went unanswered. Only when we were already delayed on the close and became much more assertive was action taken.
Yet even after close, we came to find out that our new HOA had not been notified of the changes nor had the first month's dues that were deducted during our escrow been paid. Once again, only through our follow-up did Granite Escrow complete the job.
And interestingly, their incompetence extends further. I keep being copied on Escrow documents for other properties they are handling. Evidently they don't even keep track of who they are sending documents to.
I would never use them again.