SM Escrow was pretty good with their services and while they got everything done in a timely manner, they definitely weren't as proactive in working with us as our lender or our real estate agents. Services, signatures and documents were sent through snail mail, which we found slow and frustrating at times (wish there were more email, PDFs & digital signatures which are convenient and instant like what Redfin uses). The final signing, however, was quick, easy and well organized. Good service, just not as tech-savvy as they could be.