I've used Kevin before and I was generally satisfied with his service. I respect his knowledge and quality of his service. He turned around his report quickly. After moving into my home, however, I did find a couple items that were missed during the inspection. There was evidence of a roof leaf from a repair to the ceiling in the master bath and appears to be related to a roof joint area, possibly ice damning; the floor in the hall bath was uneven under the toilet to the tub and the toilet noticeably leans. Thankfully I received the HO Warranty from the seller, because the washer has a bearing issue requiring repair. Very noticeable bearing "grinding" noise in the spin cycle that was not detected during the inspection. I don't attribute this issue to Kevin, because I was there when he tested the machine and it didn't exhibit these issues at inspection.