Michael Race

Michael was very friendly and honest.

Levi was AMAZING! He was incredibly thorough and thought just like we did when it came down to the minor details. He even reprinted a page in our binder because it had one incorrect word.

We were not totally satisfied with this inspection. Was not going to light the fireplace until I asked to try it. Good thing I did as there was a leak in the line. Also Jet tub was never tested at least we were not aware if it was. There was water leaking from the refrigerator and this was not put in the inspection until after our option period was over and we complained about it. Not as through as I would have liked. We actual had to shut off the gas as it was a danger to us while they were doing the inspection

Customers who are looking for a professional, quick, and reliable home inspection should use Pillar to Post. As a first-time homebuyer, we needed an informed view of the home, and Mike was more than willing to teach us his unbiased observations. His service was also quick-- we received the printed report and a home inspection guide on the spot. Finally, we appreciated Mike's willingness to accommodate to our schedule by providing service on a Sunday, which other inspectors were not willing to do.

Thorough inspection report and comprehensive assessment.

The inspection did catch several items which then required me to pay for out of pocket for repairs.

Great personality! Very thorough and detailed! Walk us through the entire house and discussed all possible issues.

Very knowledgeable and thorough. He took the time to educate us on not only the buying but also some great tips on maintenance for after the sale.

Documented and explained everything that I need to be aware of in the home in an easy to understand manner. Provided a binder to keep the inspection documents organized for ease and future use.

I have a mixed experience with working with Mike on inspecting a house. So I guess I will provide my review as pros and cons: Pros: - Very friendly and on time on the inspection day - Had a printer on the site to print the reports right away. Cons: - The service kinda misleading. When I talked on the phone, Mike mentioned that the $500 inspection fee would cover inspecting the pool. And so I assumed that he got a pool license to inspect as well or would get a professional pool inspector to do it. However, on the inspection day, he told me to get a professional pool service to inspect the pool (of course with additional cost). This had part of my mistake that I had not verified the service clearly with Mike, but I think he should not have said that the pool inspection would be covered in the inspection fee anyways. It's very misleading. - There were quite a few problems missed by Mike. He had an apprentice with him on that day but it was like he let the apprentice did most of the jobs. He missed quite a few obvious problems that was later pointed by either his apprentice or myself (a leak problem in the bathroom, a broken seal window, several cracks on the wall, curving wood floor in the hallway, etc.). Even when his apprentice pointed out there was a window had broken seal and been getting foggy, he didn't even bother to check the rests. I later read the owner's disclosure and found out there were 3 windows with fog problem instead of 1. However, on the report Mike had only 1 window that was pointed out by his apprentice. In general, I was very disappointed with the inspection. When I agreed to pay $500 (which is expensive and above average price), I would expect the inspector to do a throughout inspection himself. However it seemed to me that Mike did not do much on the inspection. Instead he let his apprentice did most of the work and did not even bother to double check it. Even worse, I had not know anything about the apprentice until I came to the house when the inspection was almost done. - The report is hard to read and to identify critical problems for fixing because all the notes are in B&W color. Although the important notes are bold but they are very long notes and there's no focus to highlight the problems. I used to work with other inspectors in the past and their reports used colored text to highlight problems and the critical problems are usually described in brief text for better focus and then more detailed explanation in a different paragraph. Mike's report was very hard to read for me. - At the end of the inspection, Mike would sit with you to read through the items he and his apprentice captured and discuss with you on how you think about the inspected items. I think this is very time consuming, unnecessary and not objective because 1. the report should be well thought by the inspector before delivering it to the client and therefore the inspector should have spent more time on thinking about it, instead of trying to get it done quickly and delivered to the client right on site. and 2. having me inputting my opinion while writing the report made it less objective, since the main purpose of the report is for me to have a 2nd view from a professional, not with some of my thoughts on it.

Mike was able to get back with us very quickly and was on top of it with the inspection of the house. Couldn't have been more helpful.

Mike is a good person. He help me to check everything. I believe him.

Very thorough and helpful throughout the inspection. He took the time to walk the property with me to talk me over everything that came up in the inspection as well as giving us some useful tips to help take care of our home going forward.

quick response very knowledgeable helped us to fix problem

Overall pretty good; missed some details of the house though.

Highly recommend this company. Walked us through each and every detail, told us what we need to stay on top of for maintenance etc. Organized, Educated and Prompt.

Michael was able to meet our quick schedule requirements and did a great job on the inspection.