"It was a horrible experience. I had to upload the same documents over and over again. They pull my taxes directly from the IRS and then delayed closing in part because they needed my tax info. There were times when I uploaded a document, they would advise it was not what they needed and then I would upload the same document and they would say it was ok. I got the feeling they were working on too many loans and just ask for things to justify delays. I would not only not recommend them but this is one of the few products/services I would actively try to persuade someone not to use. "