Before contacting SFCU, we already had a Home Loan application in progress with another lender, but they were very difficult to work with and kept changing the loan criteria. This worked out well because we reached out to Alex and was able to get the loan we wanted without the hassle. Alex is a very calm and patient person and was happy to explain everything about the home loan process which helped us relax. Our financing situation was more complicated than usual but in the end we were able to fund and complete right on schedule. We would happily recommend Alex and SFCU.