Chandan is an absolute pleasure to work with and highly responsive. From our very first interaction via email, Chandan has been absolutely on top of everything that we need to purchase our home and promptly followed up with my builder to ensure a very smooth transaction in a timely manner. Chandan has constantly provided us with updates about the process and guiding us through the decision-making process as needed. Initially, our builder was very concerned about working with the Credit union but on the day of close of escrow, my builder has open heartedly expressed that Chandan and her team were amazing to work with and pleasantly surprised by her and the team's turnaround. There was a very clean hand-off between the team members and mortgage process went on without any delay even when the key members were on vacation at times. It was such a relief to work with a loan officer like Chandan and I would recommend her in a jiff for any qualified buyer seeking a mortgage.