Kirk's Reviews
We survey everyone who has submitted a loan application with this lender, whether the loan closed or not.
We appreciate the feedback that this customer has provided. We absolutely do our best to provide timely and accurate loan decisions for all our customers. The customer experience is extremely important to us. Moving forward we recommend all our future home buyers provide all income and asset documentation at least 3-4 business days prior to making an offer to buy a home. This enables us to pre-approve our customers by an underwriter, giving them the confidence they need to find their dream home, and close escrow on time. We will work hard to ensure that all of our customers are aware of all the steps necessary to provide an excellent home-buying experience.