Elaine is amazing. She is very professional and knowledgeable regarding mortgage. She also offers very detailed consultation regarding your mortgage options and closing cost estimate (which turned out pretty accurate). Because I am the first time home buyer and I need to close my mortgage in a short time, I had to call her constantly during the closing process. She was never impatient even when I called her after work hours. She also offered me the best rate for mortgage and lowest closing cost compared to others which saved me a lot money! I therefore highly recommend her as a lender.