Incompetent and sloppy handling of loan. Every time I asked for an update or followed up with questions, he would say hes swamped and would get back me, then make excuses on why he didn't. Everything was submitted and done late / delayed causing pushing of my dates multiple times. Colleagues of his had to constantly ask me to provide documentation that he should have given them and I already provided. At a certain point I had to physically stop by the office because he wasn't replying to calls, voicemails, or emails for an extended period of time, and closing was a week and a half away while I was in the dark. He also had the nerve to tell me how appraisal was never ordered when it should have been ordered as discussed weeks prior but he never put it in. I'd never recommend this company nor this person to service anything and if I wasn't so worried about them dropping the ball when I needed to close, I wouldn't have approached everything as calmly as I did.